all4dom 73 Posted July 17, 2017 Share Posted July 17, 2017 While emby is playing through the roku premier, it stops and then gets gets stuck loading with the progress bar not moving. ffmpegLog.txt log001.txt Link to comment Share on other sites More sharing options...
Luke 37057 Posted July 17, 2017 Share Posted July 17, 2017 Hi, I notice this is a resume. Does it also happen if you play from the beginning? Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 17, 2017 Author Share Posted July 17, 2017 Hi Luke and thanks for reaponding. It starts our playing fine and then it gets stuck on loading. I rebooted my server and started it all.over and it's playing fine and then it gets stuck loading. I hope you can fix this because the main use of 3mby is for my faughter. She is special needs and all she watches is one particular show. Thanks Link to comment Share on other sites More sharing options...
ebr 14910 Posted July 18, 2017 Share Posted July 18, 2017 If you have any hardware acceleration enabled, can you try turning that off? Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 18, 2017 Author Share Posted July 18, 2017 I'm at work but I do have hardware acceleration turned on & I'll try it that way tonight when I get home.thank you. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 18, 2017 Author Share Posted July 18, 2017 From the time I built my server (last march) to last week, everything worked fine. This past Saturday I did an update for roku & emby & that's when u had the issues. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 18, 2017 Author Share Posted July 18, 2017 Ebr, would Intel turbo boost be considered hardware acceleration? If so I just turned it of and am going to play an episode right now and see what happens. Link to comment Share on other sites More sharing options...
Luke 37057 Posted July 18, 2017 Share Posted July 18, 2017 Nevermind, sorry, I think we both misread. You don't have any hardware acceleration turned on. Can you please go through this process listed here to submit an in-app log? https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 18, 2017 Author Share Posted July 18, 2017 Luke.....it did not get stuck at loading. The next episode played. Only thing I did was turn off turbo boost. My system is a skylark i5 with 8 gigs of ram and win 10. I use the integrated video. Nothing else really installed on the machine and it's main purpose is for emby. My server is downstairs and it streams to my daughter's roku premier via wifi. Hlmy house wifi is good throughout and I have streamed emby to my daughters roku, my sons roku and our tv in the living room via the firestick. I have run emby on my htpc also but that is ethernet connected. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 18, 2017 Author Share Posted July 18, 2017 What's the next move......app log? Link to comment Share on other sites More sharing options...
Luke 37057 Posted July 19, 2017 Share Posted July 19, 2017 Yes please see post #8. Thanks. Link to comment Share on other sites More sharing options...
ebr 14910 Posted July 19, 2017 Share Posted July 19, 2017 Also, please be sure to include all the information requested there. Thanks. Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem The time you sent the log The name of the Emby user on the local server that was logged in at the time Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 19, 2017 Author Share Posted July 19, 2017 Ok ebr and thank u very much. I will not be able to do this until Saturday as I work a second job and I have no free time until sat. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 @@Luke & Ebr, I just sent you the log. What I am doping is selection a show & then just hitting the shuffle button to play random episodes. After a few episodes are completed it freezes at the loading screen & will not continue. The time the log was sent was 8:11 PM & the user is all4dom. The player is a roku premier via wifi. I did also do the new server update. server-63636412633.txt server-63636412473.txt ffmpeg-remux-21727929-2929-42a4-b4de-40b37d2653ba.txt Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 oh & thank you very much. If there is anyone who gets a lot of usage out of emby its my little rugrat. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 This just happened after restarting emby. The screen just got garbled up. Link to comment Share on other sites More sharing options...
Luke 37057 Posted July 24, 2017 Share Posted July 24, 2017 @@all4dom what happens if you hit the home button on your roku remote? Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 I never hit the home button. I always hit the back button to exit emby & then start over. Link to comment Share on other sites More sharing options...
Luke 37057 Posted July 24, 2017 Share Posted July 24, 2017 how did you get out of that garbled screen? Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 This also happened when I turned off the turbo boost on the processor. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 Back button. Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 I do remember there was an update for roku that I did before this happened. Link to comment Share on other sites More sharing options...
Luke 37057 Posted July 24, 2017 Share Posted July 24, 2017 what did the screen look like after you hit back? Link to comment Share on other sites More sharing options...
all4dom 73 Posted July 24, 2017 Author Share Posted July 24, 2017 I got an exit emby screen. Link to comment Share on other sites More sharing options...
ebr 14910 Posted July 24, 2017 Share Posted July 24, 2017 In the log you sent I see you playing two series. The first time you shuffle play 6 episodes and watch 4 of them through and then stop. Then you went to a different series and watched 1 (for some period of time) out of 41 and stopped. Exactly where did the problem occur? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now