richdowson 1 Posted July 10, 2017 Share Posted July 10, 2017 I upgraded my Emby install using package centre today, however it won't start. Looking at the logs, it's using Mono 5.0.1.1, which is installed in the 3rd Party folder. I've uninstalled and re-installed, to no avail. Am totally stuck here! Synology DS413j, DSM 6.0.2-8451 Update 2 Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 10, 2017 Share Posted July 10, 2017 Hi there, can you please attach the emby server log? thanks ! Link to comment Share on other sites More sharing options...
richdowson 1 Posted July 10, 2017 Author Share Posted July 10, 2017 Hi Luke, Logs attached Rich embysvr.stderr.txt start-stop-status_20170710.log Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 10, 2017 Share Posted July 10, 2017 do you have any files located here? /var/packages/EmbyServer/target/var/plugins Link to comment Share on other sites More sharing options...
richdowson 1 Posted July 10, 2017 Author Share Posted July 10, 2017 No, its empty. I uninstalled and reinstalled. Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 10, 2017 Share Posted July 10, 2017 can you please zip up and attach all of the files from /var/packages/EmbyServer/target/var/logs thanks. Link to comment Share on other sites More sharing options...
richdowson 1 Posted July 10, 2017 Author Share Posted July 10, 2017 The stdout log is empty. The only other two files are the stderr and the start-stop logs which are attached above. Thanks Rich Link to comment Share on other sites More sharing options...
richdowson 1 Posted July 11, 2017 Author Share Posted July 11, 2017 Looks like I've resolved the issue. The new version creates a 'mono' symlink that points to Mono 5.0.1.1 in the 3rdParty directory. I re-pointed this link to the version of mono that I had previously installed via Package Centre (4.6.2.7-8) and tried starting the service and it started fine. Rich 1 Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 11, 2017 Share Posted July 11, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
defpl 0 Posted July 11, 2017 Share Posted July 11, 2017 (edited) Hello, i have this same problem. I install first time Emby from package (with instruction) and it didn't work. I have blank page when i try open emby. What i can do? i don't understand link Mono ... ? //edit Reinstall 2 times and emby work Edited July 11, 2017 by defpl Link to comment Share on other sites More sharing options...
mikeraburn 60 Posted July 12, 2017 Share Posted July 12, 2017 I haven't updated my server yet via the push through Emby Server Synology. Will I have the issues as described above? I've never have had any issues via the pushed updates. Sent from my SM-T560NU using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 12, 2017 Share Posted July 12, 2017 There's an issue with mono 5.0 that is affecting some systems, but not all. We may have to update the release to go back to mono 4.8.1. Link to comment Share on other sites More sharing options...
Pfalznase 1 Posted July 12, 2017 Share Posted July 12, 2017 Looks like I've resolved the issue. The new version creates a 'mono' symlink that points to Mono 5.0.1.1 in the 3rdParty directory. I re-pointed this link to the version of mono that I had previously installed via Package Centre (4.6.2.7-8) and tried starting the service and it started fine. Rich @@richdowson Can you describe the path where I can change the link, I would like to test the workaround I have the "suspended" problem with my "DS212 +" Link to comment Share on other sites More sharing options...
mikeraburn 60 Posted July 12, 2017 Share Posted July 12, 2017 I sucked it up and did the the update to 3.2.25.0-1 on my DS216play and the Emby Server service did everything it should do with prior updates. The service starting running on its own, as usual, and I logged in the web interface and everything looks normal. I have ZERO Emby plug-ins installed. Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 12, 2017 Share Posted July 12, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
mikeraburn 60 Posted July 13, 2017 Share Posted July 13, 2017 Also, just prior the Emby update, I did do a DSM update. Sent from my SM-T560NU using Tapatalk Link to comment Share on other sites More sharing options...
solabc16 379 Posted July 16, 2017 Share Posted July 16, 2017 Hello All Please see https://emby.media/community/index.php?/topic/48937-upgrade-to-version-32220-1-problem/?p=467823 Best - James Link to comment Share on other sites More sharing options...
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