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Emby Not Saving Play Count

Play Count Emby for WMC

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#1 Steverido OFFLINE  

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Posted 09 June 2017 - 12:25 PM

Guys,

 

I have the settings correct in Emby for Windows Media Center but it has stopped saving the play count on episodes of seasons of TV.

 

Does this save within Emby for WMC or the server?

 

If so which & I will attach the correct logs.



#2 Luke OFFLINE  

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Posted 09 June 2017 - 12:32 PM

It saves on the server. Why do you think that it isn't being saved?



#3 Steverido OFFLINE  

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Posted 09 June 2017 - 01:34 PM

I play episodes and it is highlighting them as played or showing play count reduced on the cover.



#4 ebr OFFLINE  

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Posted 09 June 2017 - 01:36 PM

I play episodes and it is highlighting them as played or showing play count reduced on the cover.

 

Hi.  The number on the cover is the number of unplayed items within that container (season, series, etc.)

 

Does that clear it up?



#5 Steverido OFFLINE  

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Posted 09 June 2017 - 01:48 PM

Hi Ebr, I understand that. I have never had this issue before. It just stopped working. Perhaps I need to uninstall and delete the folders and then setup again.



#6 Steverido OFFLINE  

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Posted 09 June 2017 - 01:53 PM

I play episodes and it is highlighting them as played or showing play count reduced on the cover.

I meant to say it is not showing as played.



#7 Steverido OFFLINE  

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Posted 25 June 2017 - 03:32 PM

Guys, I have uninstalled both server and Emby for WMC and made sure that I deleted everything. I have installed and configured but it is still not showing episodes as played.

I have checked everything to make sure that it is configured correctly and it is.

Any ideas please?

#8 Luke OFFLINE  

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Posted 25 June 2017 - 03:35 PM

If you play from the web app, does it show as played?



#9 Steverido OFFLINE  

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Posted 25 June 2017 - 04:17 PM

Not tried Luke. Do you mean Emby Theatre?

#10 Luke OFFLINE  

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Posted 25 June 2017 - 04:24 PM

I mean the web app built into Emby Server. If you can perform the same tests there for comparison purposes, that would provide us with useful information. Thanks.



#11 Steverido OFFLINE  

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Posted 25 June 2017 - 04:27 PM

Attached log Luke and screen shot inside WMC. I have manually gone into library and checkked two episodes as played. Just watched the third episode and it does not show played. IE: highlighted blue like the others.

Attached Files



#12 Luke OFFLINE  

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Posted 25 June 2017 - 04:32 PM

Can you try the same things using the Emby web app and offer comparison? thanks !



#13 ebr OFFLINE  

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Posted 26 June 2017 - 08:40 AM

If you restart the app do they show properly?



#14 Steverido OFFLINE  

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Posted 30 June 2017 - 03:53 PM

Can you try the same things using the Emby web app and offer comparison? thanks !


Luke, I have tried it how you suggested and it is marking them as played and the cover shows the correct count. We have also tried it on Android and that is fine too. It appears to be Emby for Windows media center only that is not working correctly.

#15 Luke OFFLINE  

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Posted 30 June 2017 - 03:56 PM

Thanks for the feedback. We'll have to see what @ebr thinks. Thanks !


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#16 ebr OFFLINE  

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Posted 01 July 2017 - 11:53 AM

If you restart the app do they show properly?



#17 Steverido OFFLINE  

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Posted 01 July 2017 - 01:48 PM

Done all this many times and no change.

#18 ebr OFFLINE  

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Posted 01 July 2017 - 03:41 PM

Done all this many times and no change.

 

Sorry, I don't understand what that means.

 

Are you saying that, even re-starting Emby for WMC still doesn't show these items as watched but the web app does show them as watched?



#19 Steverido OFFLINE  

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Posted 01 July 2017 - 04:55 PM

Sorry, I don't understand what that means.
 
Are you saying that, even re-starting Emby for WMC still doesn't show these items as watched but the web app does show them as watched?


That is correct ebr

#20 Steverido OFFLINE  

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Posted 02 July 2017 - 05:44 AM

That is correct ebr

ebr, I have added screen captures of the settings for you to check.

 

Thanks for your help.

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