SilentAssassin 96 Posted July 13, 2017 Share Posted July 13, 2017 Thanks @@FrostByte ! @@SilentAssassin are you sure you pressed a volume key and not something else? That's what I thought initially but I went back in and made sure that I was pressing the volume button. Link to comment Share on other sites More sharing options...
shorty1483 448 Posted July 13, 2017 Share Posted July 13, 2017 is anyone else seeing volume crashing the app, @@shorty1483? I do not get to the point to try this one out , but I also use a connected Audio Receiver. @shorty1483 What fixed bitrate are you running at? I have mine set at 30MBs which is the highest my tv manual says it can go and I haven't had any crashes with 106. I've played several movies, and episodes with no issues. The previous version I could get to crash all the time Do you see the new spinner with 106? The only two issues I have are the known chapters and actors bugs which were reported with the Tizen app also. Yesterday I tried with setting Auto and fixed bitrate of 1080p60Mbit. But today I tested the suggested 1080p30Mbit with the same results. I tried with several standard conform mkvs, h264 level 4.1, ac3 or dts(hd). Scenario 1: Movie Bitrate around 10 Mbit -> movie starts sucessfully and plays for a few seconds, then the app force closes. Scenario 2: Movie Bitrate high (Remuxes) -> movie does not even start. When trying to play the item, the app force closes. Could it be a buffer or RAM problem? But why the heck it works with the old app? Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 13, 2017 Share Posted July 13, 2017 Are all the people having issues living outside the US? Just strange I'm not having any of these issues and so many others are. I know a lot of the people having issues are in Europe Link to comment Share on other sites More sharing options...
coolspot 18 Posted July 13, 2017 Share Posted July 13, 2017 I'm in the states. I'll do more testing tonight on my videos that work and check the volume buttons. Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 13, 2017 Share Posted July 13, 2017 I'm in the states. I'll do more testing tonight on my videos that work and check the volume buttons. Thanks, just wondering if the remotes are different in the two regions thus causing the app to crash when doing things like changing the volume for some. I've watched several movies and episodes with no issues. My volume Down, UP and Mute all work and show the OSD properly. Maybe I'm just lucky Link to comment Share on other sites More sharing options...
coolspot 18 Posted July 14, 2017 Share Posted July 14, 2017 I confirmed the volume issue on a 2.0 audio file. It also crashed when trying to resume the file. Both up and down volume cause it to immediately crash. I have a Samsung UN40H6350 Link to comment Share on other sites More sharing options...
486 0 Posted July 14, 2017 Share Posted July 14, 2017 (edited) I have a UN55HU8550 with the latest available software 1210 in the US and when I change the volume the app crashes. I've only ever installed the TV Emby app version 0.106edit: Looks like the video that was playing when the TV app crashed continues to play (on the server) even though I'm not watching. But I can resume video playback without issues Edited July 14, 2017 by 486 Link to comment Share on other sites More sharing options...
shorty1483 448 Posted July 14, 2017 Share Posted July 14, 2017 edit: Looks like the video that was playing when the TV app crashed continues to play (on the server) even though I'm not watching. But I can resume video playback without issues This is what I recognized to on every crash. Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 14, 2017 Share Posted July 14, 2017 (edited) Are the files being transcoded maybe? Subtitles? I've tried mono, stereo, and 5.1 with no crashes AC3, DTS, PCM, and even MP3 in on file with no crashes I tried playing the movie La Haines with external srt subtitles with no crashing changing volume I have a multi button remote which came with my BD-player and the laser pointer remote which came with my evo kit and neither one crashes the app when changing volume Only options in the app I changed are Max streaming 1080p 30 Mbps (highest recommended in users manual) and I unchecked the cinema option I don't have anything that transcodes, but I did try setting my streaming to 720p 5Mbps and still no issues One difference is that I have a 2013 TV with an evo kit which makes all the internals a 2014. It's not an actual H-series TV Edited July 14, 2017 by FrostByte 1 Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 14, 2017 Share Posted July 14, 2017 (edited) Besides checking to see if it's transcoding or has subtitles, can anyone say if they see the OSD now for all three commands (Vol Up, Vol Dn, and Mute)? Does it pop up before crashing? I'm now seeing the OSD for those commands with version 106 and wasn't in version 105 Also, do you see the new spinner? Or is it still the pixelated multi colored one? Edit: did anyone delete the old version 105 before updating to 106? I know it's a pita, but that has been found to help in the past. Edited July 14, 2017 by FrostByte 2 Link to comment Share on other sites More sharing options...
Tuffnutz 3 Posted July 14, 2017 Share Posted July 14, 2017 I have tried deleting and re installing im seeing the new spinner white one? thats all i do get to see haha I'm outside the us but I use a dns for location I'm about to uninstall the server as I run beta version and install the stable version to see if that makes a difference will report back shortly Link to comment Share on other sites More sharing options...
Tuffnutz 3 Posted July 14, 2017 Share Posted July 14, 2017 (edited) Update installing the emby stable server allows me to playback the videos without dropping out but as soon as i hit that volume button it closes the app cant even turn the volume up or down in the menus without it dropping out Edited July 14, 2017 by Tuffnutz Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 14, 2017 Share Posted July 14, 2017 Update installing the emby stable server allows me to playback the videos without dropping out but as soon as i hit that volume button it closes the app cant even turn the volume up or down in the menus without it dropping out Do you see the OSD for the volume control before it drops out? Link to comment Share on other sites More sharing options...
Luke 36887 Posted July 14, 2017 Author Share Posted July 14, 2017 Update installing the emby stable server allows me to playback the videos without dropping out but as soon as i hit that volume button it closes the app cant even turn the volume up or down in the menus without it dropping out That is surely a coincidence, and more likely associated with playing the video an additional time. Link to comment Share on other sites More sharing options...
shorty1483 448 Posted July 14, 2017 Share Posted July 14, 2017 Besides checking to see if it's transcoding or has subtitles, can anyone say if they see the OSD now for all three commands (Vol Up, Vol Dn, and Mute)? Does it pop up before crashing? I'm now seeing the OSD for those commands with version 106 and wasn't in version 105 Also, do you see the new spinner? Or is it still the pixelated multi colored one? Edit: did anyone delete the old version 105 before updating to 106? I know it's a pita, but that has been found to help in the past. 1. Files with vs. without subs, 5.1 vs. 2.0, high vs. low bitrate return the same result. 2. New spinner 3. Did fresh install anyway to eleminate this possible source of error. As I said, at least I cannot test OSD or remote buttons since I do not get to that point. 1 Link to comment Share on other sites More sharing options...
SamES 880 Posted July 14, 2017 Share Posted July 14, 2017 Can you please attach a the MediaInfo for some files that fail to play and cause crashing? Thanks Link to comment Share on other sites More sharing options...
Tuffnutz 3 Posted July 14, 2017 Share Posted July 14, 2017 (edited) That is surely a coincidence, and more likely associated with playing the video an additional time. Each time a different video was played from the library, I don't see any controls on the screen one thing I did notice was a little grey rectangle at the top left hand side about 1cm high 2 cm wide Format : MatroskaFormat version : Version 4 / Version 2 File size : 7.98 GiB Duration : 1 h 5 min Overall bit rate : 17.5 Mb/s Encoded date : UTC 2016-12-20 20:04:04 Writing application : mkvmerge v9.4.0 ('Knurl') 64bit Writing library : libebml v1.3.4 + libmatroska v1.4.5 VideoID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.1 Format settings, CABAC : Yes Format settings, RefFrames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 1 h 5 min Bit rate : 16.8 Mb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.339 Stream size : 7.69 GiB (96%) Writing library : x264 core 148 r2694 3b70645 Encoding settings : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=8 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=0 / crf=16.5 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:0.80 Default : Yes Forced : No AudioID : 2 Format : AC-3 Format/Info : Audio Coding 3 Format settings, Endianness : Big Codec ID : A_AC3 Duration : 1 h 5 min Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Bit depth : 16 bits Compression mode : Lossy Stream size : 299 MiB (4%) Language : English Service kind : Complete Main Default : Yes Forced : No Text #1ID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 1 h 4 min Bit rate : 58 b/s Count of elements : 809 Stream size : 27.8 KiB (0%) Language : English Default : No Forced : No Text #2ID : 4 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 58 s 642 ms Bit rate : 43 b/s Count of elements : 12 Stream size : 316 Bytes (0%) Title : Forced Language : English Default : Yes Forced : Yes Menu00:00:00.000 : en:Chapter 01 00:11:52.795 : en:Chapter 02 00:34:05.835 : en:Chapter 03 00:50:09.798 : en:Chapter 04 Format : MatroskaFormat version : Version 4 / Version 2 File size : 5.83 GiB Duration : 57 min 21 s Overall bit rate : 14.5 Mb/s Encoded date : UTC 2017-05-29 03:27:03 Writing application : mkvmerge v10.0.0 ('To Drown In You') 64bit Writing library : libebml v1.3.4 + libmatroska v1.4.5 VideoID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.1 Format settings, CABAC : Yes Format settings, RefFrames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 57 min 21 s Bit rate : 13.9 Mb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.280 Stream size : 5.57 GiB (96%) Default : Yes Forced : No AudioID : 2 Format : E-AC-3 Format/Info : Enhanced Audio Coding 3 Format settings, Endianness : Big Codec ID : A_EAC3 Duration : 57 min 21 s Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 kHz Frame rate : 187.500 FPS (256 SPF) Compression mode : Lossy Stream size : 263 MiB (4%) Language : English Service kind : Complete Main Default : Yes Forced : No TextID : 3 Format : UTF-8 Codec ID : S_TEXT/UTF8 Codec ID/Info : UTF-8 Plain Text Duration : 57 min 8 s Bit rate : 42 b/s Count of elements : 726 Stream size : 18.0 KiB (0%) Language : English Default : No Forced : No Edited July 14, 2017 by Tuffnutz 1 Link to comment Share on other sites More sharing options...
Luke 36887 Posted July 14, 2017 Author Share Posted July 14, 2017 Can you try copying one of these videos into a new home videos library, then see if the problem occurs as a home video? Thanks. Link to comment Share on other sites More sharing options...
Tuffnutz 3 Posted July 14, 2017 Share Posted July 14, 2017 Can you try copying one of these videos into a new home videos library, then see if the problem occurs as a home video? Thanks. Still the same first time it dropped out straight after playing it, second time as soon as I touch the volume control drops out Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 14, 2017 Share Posted July 14, 2017 Still the same first time it dropped out straight after playing it, second time as soon as I touch the volume control drops out Do you live in the US, or did you have to change your region to load the app? Link to comment Share on other sites More sharing options...
Tuffnutz 3 Posted July 14, 2017 Share Posted July 14, 2017 (edited) Do you live in the US, or did you have to change your region to load the app? No I don't but I use a dns service that puts me in the us, I have also done the region change in the setup menu as advised Edited July 14, 2017 by Tuffnutz Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 14, 2017 Share Posted July 14, 2017 What is your TV model? Does it start with UE? Link to comment Share on other sites More sharing options...
Tuffnutz 3 Posted July 14, 2017 Share Posted July 14, 2017 What is your TV model? Does it start with UE? UA55H6300 Link to comment Share on other sites More sharing options...
FrostByte 5024 Posted July 14, 2017 Share Posted July 14, 2017 Ok, Asian model then (UA = Asia, UE = Europe, UN = North America, etc). According to your one post it sounds like the app usually errors after clicking some command on your remote (Play, Volume change, etc). The weird symbol in the corner of the screen that you saw when clicking the remote is also odd Link to comment Share on other sites More sharing options...
Tuffnutz 3 Posted July 15, 2017 Share Posted July 15, 2017 Ok, Asian model then (UA = Asia, UE = Europe, UN = North America, etc). According to your one post it sounds like the app usually errors after clicking some command on your remote (Play, Volume change, etc). The weird symbol in the corner of the screen that you saw when clicking the remote is also odd Yeah that hasn't happened again seems to of disappeared now, in summary with the stable version of emby server I can play back until I touch the volume with the Beta version of emby server don't get any playback 1 Link to comment Share on other sites More sharing options...
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