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Autoplay not working


Clark

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Clark

I've seen in the settings on the app there is an option to play the next TV episode automatically, and it is ON, however, when an episode finishes, it just goes back to whatever menu screen it was on before. I have checked to ensure that the next up episode is correct. It does increment to the correct next episode, but I have to manually play it. Is there any other setting that I'm supposed to enable for this work? Or does it not work correctly on a Roku TV?

 

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It is working fine in the app as far as I'm aware.

 

Are these episodes contiguous or are there missing ones in-between?

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Clark

It is working fine in the app as far as I'm aware.

 

Are these episodes contiguous or are there missing ones in-between?

 The episodes are contiguous, although many are missing. I've been testing with only 4 or 5 episodes in each series, but they are always in order ....eg...one series might have only season 2 episodes 5-9, another only season 15 episodes 13-16, etc. With all of them, I start from the first one that I have, e.g. season 2 episode 5, it will finish play and go back to the page it was on before. If I check the next up episode, it would have moved to episode 6,  but it doesn't play automatically for some reason.

 

On a possibly related note, I get this error in the system log every 10 minutes

2017-06-07 14:09:07.9399 Info HttpClient: HttpClientManager POST: http://192.168.0.1:1900
2017-06-07 14:09:08.3326 Error HttpClient: Error getting response from http://192.168.0.1:1900
	*** Error Report ***
	Version: 3.2.19.0
	Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe -service
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	Processor count: 4
	Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server
	Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system
	System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
	   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
	   --- End of inner exception stack trace ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at Emby.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__22.MoveNext()
	---> (Inner Exception #0) System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
	   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---
	
	System.AggregateException
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at Emby.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__22.MoveNext()
	InnerException: System.Net.WebException
	System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
	   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
	   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
	
2017-06-07 14:09:08.3326 Error PortMapper: Error creating port map: One or more errors occurred.

Could this be related to anything? And why am I getting that? The IP address in question is the router.

Edited by Clark
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That error is unrelated.

 

Can you please reproduce the problem and then send a log from the app?  Instructions for that are here.  Thanks.

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Clark

That error is unrelated.

 

Can you please reproduce the problem and then send a log from the app?  Instructions for that are here.  Thanks.

OK, log is sent.

 

What I did was exactly as follows:

Went to a series with 2 episodes, episode 19 and 20, ensured both were marked unwatched so E19 would be next up. Went to the show menu, played next up. Let it play a bit, fast forwarded close to the end, and let it play out. After it ended, the next episode did not autoplay, it went back to the show menu. Waited a few seconds and then proceeded to send log.

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SmplyUnprdctble

This sounds suspiciously like what's happening to me in this thread: https://emby.media/community/index.php?/topic/47853-next-episode-appears-to-be-calculating-incorrectly/

 

If I had to guess, the missing episodes beforehand are throwing off some calculation (similar to my Big Bang Theory scenario where I'm missing an episode and it's skipping).

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Clark

This sounds suspiciously like what's happening to me in this thread: https://emby.media/community/index.php?/topic/47853-next-episode-appears-to-be-calculating-incorrectly/

 

If I had to guess, the missing episodes beforehand are throwing off some calculation (similar to my Big Bang Theory scenario where I'm missing an episode and it's skipping).

Actually, in your scenario, it seems like the autoplay works, but in the incorrect order? Because the next up episode is miscalculated? Or does the autoplay just not work like in my case?

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SmplyUnprdctble

It sounds like it's the same case.

 

In what I'm experiencing with missing episode, the next episode appears to be "current episode + missing episode count + 1"

 

Which means if you have episodes 19 and 20, only, my logic says it's calculating the next episode as "19 (current episode) + 18 (missing) + 1", which is greater than the total count you have.

 

Do note that my "math" is what I'm guessing is happening based on what I'm seeing in a small sample set, so there's a possibility it's not calculating like that, but it does sound like it's the same situation.

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Clark

But my next up episode listings are correct though. After I watch 19, the next up episode will change to 20. Only problem is I need the remote to click play to start it. So if I'm on the show screen, click Play next up, it will play 19, but go back to that menu screen when finished, instead of auto playing 20. If I just click Play next up again, it will play episode 20.

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SmplyUnprdctble

hrmm.... So, they may be different.

My TV both shows the wrong episode as next and plays the wrong thing.

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Farfignugget

Playing through"next up" has never auto played the next episode.

Go into the episode and click "play", then it will work.

Not sure if this was by design or not, but it's always been that way.

Edited by Farfignugget
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Clark

Playing through"next up" has never auto played the next episode.

Go into the episode and click "play", then it will work.

Not sure if this was by design or not, but it's always been that way.

 

I had tried that too, still didnt work. Tried playing from both the show menu and from an episode and just clicking play. It just ends and goes back to the menu it was on before.

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I had tried that too, still didnt work. Tried playing from both the show menu and from an episode and just clicking play. It just ends and goes back to the menu it was on before.

 

I know there is an issue if you use the "Play Next Up" button from a series but I'm sure it works properly if you play directly from an episode detail (or hit play on the remote from an episode like in the next up list on the home screen).

 

So, please provide specific steps for what you did and what didn't work (outside of the known issue).  Thanks.

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As far as the issue of auto queuing from the "Next Up" button on the Series detail page, please test this in beta 3.0.29.  Thanks.

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I know there is an issue if you use the "Play Next Up" button from a series but I'm sure it works properly if you play directly from an episode detail (or hit play on the remote from an episode like in the next up list on the home screen).

 

So, please provide specific steps for what you did and what didn't work (outside of the known issue).  Thanks.

OK, apart from going into the Next up menu, if I went directly to an episode detail and hit play, it would go back to that episode detail when finished playing. Same occurence if I select the episode from the next up list on the home screen (which carries you to that episode's detail menu.)

 

 

 

 

As far as the issue of auto queuing from the "Next Up" button on the Series detail page, please test this in beta 3.0.29.  Thanks.

 

I had the same exact issues in 3.0.28, however in 3.0.29, whatever you did to fix the next up issue seems to have inadvertently repaired the non auto-play issue from the episode detail as well. I tested it a little and it seems to work well. I'll test it more later and let you know if it works completely now.

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I had the same exact issues in 3.0.28, however in 3.0.29, whatever you did to fix the next up issue seems to have inadvertently repaired the non auto-play issue from the episode detail as well. I tested it a little and it seems to work well. I'll test it more later and let you know if it works completely now.

 

Were you playing seasons that included specials?

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Were you playing seasons that included specials?

No, there were no specials in any of the seasons. It was not working at all in about 5 different shows/ seasons I had tested.

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