Starlionblue 80 Posted April 29, 2017 Share Posted April 29, 2017 I've bought a QNAP (yay!) and managed to install EMBY. It works fine, but... I wanted to migrate settings from my Windows EMBY installation with Server Configuration Backup. I pointed the plugin at the correct folder but now the plugin just sits there and taunts me with a spinning circle... What I'd most like are the user profiles showing who has watched what etc... Any ideas? Log here: https://www.dropbox.com/s/afwue82fz7z11wp/EMBY%20for%20QNAP%20log.txt?dl=0 Link to comment Share on other sites More sharing options...
Luke 36997 Posted April 29, 2017 Share Posted April 29, 2017 I've pushed an update to the plugin, please try that. Thanks. Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted April 29, 2017 Author Share Posted April 29, 2017 Wow. Have I mentioned I love the Emby team? I uninstalled the plugin, restarted Emby, installed the new version, restarted Emby. Still getting circle of doom, unfortunately. New log. Link to comment Share on other sites More sharing options...
Luke 36997 Posted April 29, 2017 Share Posted April 29, 2017 yea because windows smb requires authentication and we don't have a place for you to enter the credentials for that folder path at the moment. i would suggest one of two things. mount the share to a local share within QNAP, then use the local path in Emby. Or just copy the whole thing to a local folder on the QNAP, then use the local path in Emby. Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted April 29, 2017 Author Share Posted April 29, 2017 (edited) I tried copying to a QNAP share, but no joy. It was already on a QNAP share for that matter. But this time I "got there through the QNAP", if you will. /share/homes/MediaBrowser config backup Edited April 29, 2017 by Starlionblue Link to comment Share on other sites More sharing options...
Luke 36997 Posted April 29, 2017 Share Posted April 29, 2017 yea that's what i meant in the first option, thanks. Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted April 29, 2017 Author Share Posted April 29, 2017 (edited) Sorry for the obtuse question, but how do I mount the share to a local share in QNAP? And also this is not working. Edited April 29, 2017 by Starlionblue Link to comment Share on other sites More sharing options...
Luke 36997 Posted April 29, 2017 Share Posted April 29, 2017 First, please provide descriptive information that can be used to help you. Thanks. Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted April 29, 2017 Author Share Posted April 29, 2017 Sorry about that. I have tried pointing the Server Configuration Backup plugin at: - A folder on a QNAP share, in Windows. - The same folder on a QNAP share, within the QNAP file system. - Another folder on a QNAP share, withing the QNAP file system. In all cases said folder has contained the backups created by the plugin from my Windows install of Emby server. In all cases I get a spinning circle of doom and no list of my backups. Link to comment Share on other sites More sharing options...
Luke 36997 Posted April 29, 2017 Share Posted April 29, 2017 Can you please provide the emby server log from the most recent test with the qnap local folder? thanks! Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted April 30, 2017 Author Share Posted April 30, 2017 (edited) Sure. Here you go. Thank you for your continued patience. Question: Can I migrate the users, libraries and other settings in some other way, without using the Server Configuration Backup plugin? Edited April 30, 2017 by Starlionblue Link to comment Share on other sites More sharing options...
Luke 36997 Posted April 30, 2017 Share Posted April 30, 2017 It appears Emby Server doesn't have access to the folder with the backups. On the backup config screen does it list all your previously saved backups? Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted April 30, 2017 Author Share Posted April 30, 2017 It appears Emby Server doesn't have access to the folder with the backups. On the backup config screen does it list all your previously saved backups? Previously saved backups are not listed. The list is blank and I get a spinning circle of doom. In QNAP, I enabled Advanced Permission. I then gave access to the folder containing the backups to my "Emby admin user", though to be fair I don't think the QNAP user is the same as the Emby user. I also tried giving guests full access to the folder. Still no joy. New log here. Link to comment Share on other sites More sharing options...
Luke 36997 Posted April 30, 2017 Share Posted April 30, 2017 I've pushed an update to the backup plugin. Please update, try again, and provide a new server log. thanks ! Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted May 1, 2017 Author Share Posted May 1, 2017 Still the same result, I'm afraid. Log here. I've put the folders with the backups in /share/homes/MediaBrowser config backup/. Have also tried pointing the pluging at /share/CACHEDEV1_DATA/homes/MediaBrowser config backup/ with no luck. Link to comment Share on other sites More sharing options...
Luke 36997 Posted May 2, 2017 Share Posted May 2, 2017 It just looks to me like Emby Server does not have access to that location. Why don't you try this. put the backups under the server's program data folder, then try again. how about here: /share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/backups Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted May 2, 2017 Author Share Posted May 2, 2017 Unfortunately I can't see /share/CACHEDEV1_DATA/ in FileStation on the QNAP. I've logged in with telnet (via Putty) but I can't seem to copy the files there either. How would I go about seeing /share/CACHEDEV!_DATA/ in Filestation? (Sorry. My Unix is very rusty and was never much good to begin with) Link to comment Share on other sites More sharing options...
Luke 36997 Posted May 2, 2017 Share Posted May 2, 2017 @@breezytm do you know? thanks ! Link to comment Share on other sites More sharing options...
breezytm 124 Posted May 2, 2017 Share Posted May 2, 2017 Here's my backup path /share/MD0_DATA/Public/Backup/Emby Backup If you want to be able to see the .qpk directory outside a terminal in QNAP you will have to create a share. Example: I have a share "Apps" and the path to is /share?MD0_DATA/.qpkg Link to comment Share on other sites More sharing options...
Luke 36997 Posted May 2, 2017 Share Posted May 2, 2017 Thanks @@breezytm ! 1 Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted May 3, 2017 Author Share Posted May 3, 2017 (edited) Here's my backup path /share/MD0_DATA/Public/Backup/Emby Backup If you want to be able to see the .qpk directory outside a terminal in QNAP you will have to create a share. Example: I have a share "Apps" and the path to is /share?MD0_DATA/.qpkg Thanks. That helps. My problem seems to be permissions, however. Question: What permissions does the specified folder need for Emby to be able to use it as a backup path? Public read/write or is there a more clever way? Also, I can't seem to grant separate permissions to a child folder of public. Edited May 3, 2017 by Starlionblue Link to comment Share on other sites More sharing options...
breezytm 124 Posted May 3, 2017 Share Posted May 3, 2017 Thanks. That helps. What permissions does the folder need for Emby to be able to use it as a backup path? Public read/write or is there a more clever way? Public is already available to everyone by default. Keep in mind you are not using either NFS or SMB shares; therefore, the permission you are referring to doesn't apply. Emby, installed on the QNAP, is not talking to the path over the network. It's talking to the RAID. Here's a breakdown. The backup plugin for Emby installed on your windows box would be configured with the following path: //<ip address>/Public/Backup/Emby Backup/ --- SMB Read/Write permission is needed The backup plugin for Emby installed on your QNAP box would be configured with the following path: /share/MD0_DATA/Public/Backup/Emby Backup Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted May 3, 2017 Author Share Posted May 3, 2017 That makes sense. However when I point Emby (on QNAP) to the share I've created under public, I get the spinning circle of doom. So apparently there's still some permissions issue. Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted May 3, 2017 Author Share Posted May 3, 2017 (edited) Interestingly, I can run backups, and these show up in the folder. However I cannot see them in Emby under "Current Backups". So somehow Emby can write to the folder, but it can't then list the backups. I'm confused... New log here. Edited May 3, 2017 by Starlionblue Link to comment Share on other sites More sharing options...
Luke 36997 Posted May 3, 2017 Share Posted May 3, 2017 Does this file exist? /share/CACHEDEV1_DATA/Stuff/MediaBrowser config backup/Emby Backup - 2017-03-23 12.10.7 - Auto/profile.txt It appears to still be trying to query the previous folder. Did you click save after entering the path? Can you try refreshing the page and/or restarting the server? thanks ! Link to comment Share on other sites More sharing options...
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