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Emby Connect linking issue


schmitty

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schmitty

Hi,

 

I'm not sure if this is a bug or not... but, I have tried to add email addresses to user accounts (including mine), but Emby Connect is not recognising them. Usernames work fine though. Any suggestions?

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Can you please describe what this means?

 

 

 

but Emby Connect is not recognising them

 

Thanks !

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schmitty

I am trying to add the Emby Connect email address to a user account, rather than the username... but, Emby won't recognise the email address, only the username.

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schmitty

When I try to add the Emby Connect email address, I get the following error

 

There was an error adding the Emby Connect account. Have you created an Emby account? Sign up at https://emby.media/connect.

Please ensure the Emby account has been activated by following the instructions in the email sent after creating the account. If you did not receive this email then please send an email to apps@.media from the email address used with the Emby account.

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I just tested and it worked fine. You probably did not enter the correct email address. If you're certain that you did, then please provide the information requested in how to report a problem. thanks !

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schmitty

Is it possible to retrieve the email address that was used ?

 

 

Sent from my iPhone using Tapatalk

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Is it possible to retrieve the email address that was used ?

 

 

Sent from my iPhone using Tapatalk

 

Yes you can use the forgot password features in the Emby Community login page.

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schmitty

I've figured out what the problem is. Emby is not sending out activation emails when an account is created.

 

 

Sent from my iPhone using Tapatalk

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What activation email are you referring to? How was the account created? Using the forum or using an app?

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schmitty

When an invite is sent out via email and the user clicks the link to create an account.

 

 

Sent from my iPhone using Tapatalk

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  • 1 month later...
schmitty

It appears to working fine now. I don't know if it's due to a server update, or a recent fresh install of the server.

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