schmitty 66 Posted April 10, 2017 Posted April 10, 2017 Hi, I'm not sure if this is a bug or not... but, I have tried to add email addresses to user accounts (including mine), but Emby Connect is not recognising them. Usernames work fine though. Any suggestions?
Luke 39998 Posted April 10, 2017 Posted April 10, 2017 Can you please describe what this means? but Emby Connect is not recognising them Thanks !
schmitty 66 Posted April 11, 2017 Author Posted April 11, 2017 I am trying to add the Emby Connect email address to a user account, rather than the username... but, Emby won't recognise the email address, only the username.
schmitty 66 Posted April 11, 2017 Author Posted April 11, 2017 When I try to add the Emby Connect email address, I get the following error There was an error adding the Emby Connect account. Have you created an Emby account? Sign up at https://emby.media/connect.Please ensure the Emby account has been activated by following the instructions in the email sent after creating the account. If you did not receive this email then please send an email to apps@.media from the email address used with the Emby account.
Luke 39998 Posted April 11, 2017 Posted April 11, 2017 I just tested and it worked fine. You probably did not enter the correct email address. If you're certain that you did, then please provide the information requested in how to report a problem. thanks ! 1
schmitty 66 Posted April 11, 2017 Author Posted April 11, 2017 Is it possible to retrieve the email address that was used ? Sent from my iPhone using Tapatalk
Luke 39998 Posted April 11, 2017 Posted April 11, 2017 Is it possible to retrieve the email address that was used ? Sent from my iPhone using Tapatalk Yes you can use the forgot password features in the Emby Community login page. 1
schmitty 66 Posted April 13, 2017 Author Posted April 13, 2017 I've figured out what the problem is. Emby is not sending out activation emails when an account is created. Sent from my iPhone using Tapatalk
Luke 39998 Posted April 13, 2017 Posted April 13, 2017 What activation email are you referring to? How was the account created? Using the forum or using an app?
schmitty 66 Posted April 13, 2017 Author Posted April 13, 2017 When an invite is sent out via email and the user clicks the link to create an account. Sent from my iPhone using Tapatalk
schmitty 66 Posted April 19, 2017 Author Posted April 19, 2017 Any ideas @@Luke? Sent from my iPhone using Tapatalk
ebr 15648 Posted April 19, 2017 Posted April 19, 2017 We are going to reduce the situations where this activation email is required.
Luke 39998 Posted April 20, 2017 Posted April 20, 2017 @@schmitty, let us know if this helps. Thanks !
schmitty 66 Posted April 22, 2017 Author Posted April 22, 2017 Thanks guys! This does clear up things.
schmitty 66 Posted May 30, 2017 Author Posted May 30, 2017 It appears to working fine now. I don't know if it's due to a server update, or a recent fresh install of the server.
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