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Xbox One Creators Update issues?

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#141 Luke OFFLINE  

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Posted 13 May 2017 - 02:50 PM

We have an update pending that will resolve it, thanks.


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#142 delicac OFFLINE  

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Posted 13 May 2017 - 07:03 PM

That's great news Luke, thank you. Are you able to share timelines for when the update will be made available please?


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#143 TheMafia OFFLINE  

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Posted 15 May 2017 - 04:57 AM

And approximate time on the update release would be great. Having the same issue.



#144 FrostByte OFFLINE  

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Posted 15 May 2017 - 06:31 AM

We have an update pending that will resolve it, thanks.

 

 

It looks like the fix is out there v116.  Worked so far for me.  Thanks

 

I'm guessing the work around referred to was to remux all audio codecs to AAC so they don't DP.  Shows that normally tried to DP and killed the app now remux and DS.  But they work :)


Edited by FrostByte, 15 May 2017 - 06:34 AM.


#145 chef OFFLINE  

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Posted 15 May 2017 - 06:53 AM

I'm so happy 👍😆

#146 CBers OFFLINE  

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Posted 15 May 2017 - 07:11 AM

Luke - so it looks like v1.116.6 stops the crashes, but what is actually happening is a bit confusing, so I'd like clarification please.

I'm still seeing DD on my TV with v1.116, as my Xbox One is set to bitstream DD to my TV.

The server is remuxing AC3 to AAC:

Stream mapping:
Stream #0:0 -> #0:0 (copy)
Stream #0:1 -> #0:1 (ac3 (native) -> aac (native))

So as I see DD on my TV, is my Xbox One remuxing AAC back to AC3.

As you said, this is a workaround and not the final fix, so I can live with it for the time being, but this still needs to be fixed once and for all.

Has @7illusions been contacted, as Ember still works fine and Direct Plays (and no, Direct Stream/Remux isn't the same as Direct Play)?

Also, as Ember still Direct Plays without remuxing, is this really a MS issue?

Please advise.

Edited by CBers, 15 May 2017 - 07:15 AM.


#147 mathandhive OFFLINE  

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Posted 15 May 2017 - 02:28 PM

Was working well, then the spinning circle happened, then an sql update on linux server happened,, now it crashes again,,so close lol



#148 FrostByte OFFLINE  

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Posted 15 May 2017 - 03:42 PM

Second update today, jumped all the way up to .120  Still working here on XB1 using DS and AC3



#149 TrainAss OFFLINE  

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Posted 15 May 2017 - 06:47 PM

I updated my Emby Theater (1.1.120.6) and so far it's working. I noticed the stream progress bar is blue and does the doubleline (like if it was transcoding); I assume this was the remuxing?

 

So far so good! Will keep posted though.



#150 CBers OFFLINE  

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Posted 16 May 2017 - 07:06 AM

Luke

Just updated to 121, but it's still remuxing AC3 to AAC.

I just changed the audio output on the Xbox One to Stereo and now the TV only sees PCM, so I think that confirms that the server is remuxing AC3 to AAC and then the Xbox is remuxing AAC back to AC3.

This is not good having two inline remuxes being performed.

#151 Luke OFFLINE  

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Posted 16 May 2017 - 08:45 AM

Luke

Just updated to 121, but it's still remuxing AC3 to AAC.

I just changed the audio output on the Xbox One to Stereo and now the TV only sees PCM, so I think that confirms that the server is remuxing AC3 to AAC and then the Xbox is remuxing AAC back to AC3.

This is not good having two inline remuxes being performed.

 

You need to look at your xbox audio settings. We simply query the system and it tells us if ac3 is supported or not.



#152 FrostByte OFFLINE  

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Posted 16 May 2017 - 08:53 AM

I have my XB set to bitstream DD and it used to try and Direct Play and would crash the app within 15 seconds.  Now the server always remuxes AC3 to AAC since version 116 and then the XB1 converts it back to DD when playing.  Before the Creators Update the app would always Direct Play AC3 correctly.  I assumed this was your work around because the server shouldn't have to convert AC3 at all



#153 CBers OFFLINE  

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Posted 16 May 2017 - 08:55 AM

You need to look at your xbox audio settings. We simply query the system and it tells us if ac3 is supported or not.


Well then your querying is broken!

Everything I play on my Xbox, videos or games, all outputs DD to my TV.

I suggest you review your code, as it's obviously wrong.

Also, why does Ember Direct Play everything without the need to remux

.

Edited by CBers, 16 May 2017 - 08:57 AM.


#154 chef OFFLINE  

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Posted 16 May 2017 - 11:06 AM

Guys! Under transcode settings in the server for the Xbox device there are tabs that allow the user to choose which codecs could be used for the device. Is it possible that if a user fiddled with these settings that it could be causing issues with remuxing, transcoding etc.

#155 FrostByte OFFLINE  

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Posted 16 May 2017 - 11:44 AM

I haven't changed anything there, it's just the defaults.  Do we need to change something on the server now?  On the XB1 itself you really only have two options, either bitstream AC3, or bitstream DTS.

 

I know before 116 the app was Direct Playing DD which is what my XB1 is set to bitstream and anything that Direct Played since the Creators Update would cause the XB1 to crash within 15 seconds as Luke pointed out.  Now since v116 the app remuxes AC3 to AAC and the XB1 converts it back to AC3 before playing.  However, it works now :)  I thought maybe this was the temporary work around Luke referred to until he got with MS, but now I'm not sure that's the case



#156 chef OFFLINE  

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Posted 16 May 2017 - 11:49 AM

I can't wait to test it again tonight then. I was experiencing freezing but Luke mentioned it could a network issue, so it sounds like good news all around. I'll limit the bitstream and see if I can get it working too.

#157 FrostByte OFFLINE  

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Posted 16 May 2017 - 12:42 PM

I can't wait to test it again tonight then. I was experiencing freezing but Luke mentioned it could a network issue, so it sounds like good news all around. I'll limit the bitstream and see if I can get it working too.

 

The only freezing (sort of) I've seen so far is when the app first starts and there is a long period with just a spinning circle.  I can usually get out of it by clicking the 'B' button though and things seem to be fine after that

 

Edit: you can load the new XB1 console update that came out today then too :)

 

http://support.xbox....perating-system


Edited by FrostByte, 16 May 2017 - 12:57 PM.

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#158 chef OFFLINE  

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Posted 16 May 2017 - 03:22 PM

I have a feeling that console update was the one the preview program got not to long ago.

Rock&Roll!

#159 TheMafia OFFLINE  

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Posted 16 May 2017 - 08:53 PM

Still crashing at various times here. 10 mins, 15 mins etc on the latest version. 



#160 Dankostanko71 OFFLINE  

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Posted 16 May 2017 - 10:42 PM

I just installed new Xbox One Update 10.0.15063.3054 (rs2_release_xbox_1705.170512-1759) and Emby Update and all of my video playback worked perfectly! Thank you so much for your hard work guys! I can put the Xbox 360 back in my daughter's room now. I love the interface so much better on Xbox One than Xbox 360, it's so beautiful. Thanks again! It's been a few months since this worked properly I have a lot of tv and movies to binge! Bazinga!







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