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UN32H5203AF freezes before login


socalredneck

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socalredneck

Hello,

I have a UN32H5203AF, I was able to install the app per the instructions. But when I run the app, I get a "loading" screen for approx 10-25 seconds, then I'll get a black screen for another 40 seconds, then what I'll call a splash screen.  The splash screen is a picture of the interior of a house??? with v2.2.2 in the lower left hand corner.  It just freezes there, it does not go on to the login screen.  I know that because I have a different H-series tv that logs in fine.

 

My tv firmware says it is up to date with version 1129, but my other tv is running version 1140.

 

Any suggestions?

post-4276-0-00073600-1489640879_thumb.jpg

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socalredneck

Sorry for the waste of time.  It's working now.

 

I deleted the app, then rebooted/unplugged the tv, re-installed the app, and it worked.

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FrostByte

The only time I've seen something similar is on my BD player.  If I have it set to auto login then it sometimes freezes at the splash screen like your pic and if I turn off auto logon (usually requires me to delete and reinstall) I have no issues.  With my TV though no issues at all with auto logon.

Edited by FrostByte
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