MisaTurek 0 Posted March 10, 2017 Share Posted March 10, 2017 Hi!Please, can you help me!I upgrade Emby server to 3.2.7 (Windows) yesterday morning. And after upgrade every subtitles have broken letters (czech letters as ě,š,č...).In version 3.2.5 and older everythink was ok. Please help me! About 8k files on my server arent working right at the moment Thank you very much Link to comment Share on other sites More sharing options...
Luke 36887 Posted March 10, 2017 Share Posted March 10, 2017 Hi there @@MisaTurek, we're very sorry to hear about this. In order for us to best help you, please provide the details of an example by providing the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
MisaTurek 0 Posted March 11, 2017 Author Share Posted March 11, 2017 (edited) Hi there @@MisaTurek, we're very sorry to hear about this. In order for us to best help you, please provide the details of an example by providing the information requested in how to report a media playback issue. thanks ! Thank you for answer There is screenshot and links to report. Correctly is "Vrátí se táta někdy domů?" But when I download new sutitles, so they work correctly. In PsPad, I found that my subtitles have code as UNIX/UTF-8 and new downloaded subtitles have code as DOS/Windows(CP-1250). Thank you so much and I am sorry for my English ffmpeg-remux-c9262891-a2a9-45c2-bd61-9658114b02bd.txt server-63624787200.txt Edited March 11, 2017 by MisaTurek Link to comment Share on other sites More sharing options...
Luke 36887 Posted March 15, 2017 Share Posted March 15, 2017 Thanks @@MisaTurek. I'm going to revert a recent subtitle change. Thanks ! Link to comment Share on other sites More sharing options...
viadro 0 Posted April 18, 2017 Share Posted April 18, 2017 Hi In Polish Subtitles is the same problem,Subtitle in file coe by ASCII but when i change code manually to UTF-8 by notepad ++ it works correctlyCorrectly is Puść mnie i uciekaj! Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 18, 2017 Share Posted April 18, 2017 hi @@viadro, can you please zip up a sample subtitle file and attach it here? thanks ! Link to comment Share on other sites More sharing options...
viadro 0 Posted April 18, 2017 Share Posted April 18, 2017 https://www.dropbox.com/s/6snh03otqm1u66c/Total.Recall.2012.THEATRiCAL.CUT.PL.1080p.BluRay.srt.zip?dl=0 Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 19, 2017 Share Posted April 19, 2017 @@viadro, rename the subtitle file to include the language {name}.pol.srt Thanks. Link to comment Share on other sites More sharing options...
viadro 0 Posted April 19, 2017 Share Posted April 19, 2017 (edited) Ok it works thanks for help any idea to rename all subtitles in all library folders at once ? Edited April 19, 2017 by viadro Link to comment Share on other sites More sharing options...
PenkethBoy 2063 Posted April 19, 2017 Share Posted April 19, 2017 look for "Bulk Rename Here" application assuming we are talking windows Link to comment Share on other sites More sharing options...
viadro 0 Posted April 19, 2017 Share Posted April 19, 2017 (edited) Ok i made short script file run.bat with code FOR /R "Y:\" %%f IN (*.srt) DO REN "%%f" *.pol.srt Y:\ -is exampleIt change every file .srt to pol.srt in all folders Edited April 19, 2017 by viadro Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 19, 2017 Share Posted April 19, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
gabrielangst 4 Posted April 26, 2017 Share Posted April 26, 2017 (edited) Well, until the last days Emby could perfectly run portuguese subtitles, but yesterday the same issue started to occur (even with files that i've already tested before and were ok): characters like "á ã é í" are replaced by "?". I guess the problem should be the newest version of Emby, right? Can i downgrade it? I know renaming the file to ."...pob.srt" works, but there are a lot of files to rename. Also, i think it would be so easy to put in configuration menu an option to choose the default idiom of subtitles (ex.: when user set idiom to Portuguese, every srt should be read as pob.srt ). I think this would solve definitely this old related issue. Thanks in advance! Edited April 26, 2017 by gabrielangst Link to comment Share on other sites More sharing options...
Luke 36887 Posted April 26, 2017 Share Posted April 26, 2017 Hi @@gabrielangst, no, there is no problem in the latest version of Emby Server. Trying to figure out the encoding of a file is a very hard thing to do, and in the event we need to "guess", having the language in the file name helps make that easier. Thanks ! Link to comment Share on other sites More sharing options...
gabrielangst 4 Posted May 19, 2017 Share Posted May 19, 2017 (edited) Well, thanks and i'm sorry. The problem was with my windows (language for non unicode was setup to Bulgarian). After setting it to Portuguese, the special characters are working fine. To do it, i just pressed WinKey + R, then ran "intl.cpl"; After that, went to the "Administrative" and then pressed "change the region of the system" (inside "idiom for non unicode software"). Edited May 19, 2017 by gabrielangst Link to comment Share on other sites More sharing options...
Luke 36887 Posted May 19, 2017 Share Posted May 19, 2017 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
dmnc 0 Posted March 12, 2018 Share Posted March 12, 2018 Hi community, sorry for necroposting on this thread. I'd like to ask about the situation in 2018. I'm considering change from the Plex to Emby as a media server for Kodi and standalone/mobile player too. Primary reason is subtitle behavior. Plex needs UTF-8 and there is unofficial converting agent but sometimes it does double conversion and sometimes is trully impossible to get right subtitles. I need Czech subtitles, I have almost all files in the library with [videofile].cs.srt and some of them are using cp1250, some utf8. So what is the situation nowadays, is subtitle support stable, any Czech user here? Hi @@Luke, I think this is much easier than you wrote: Hi @@gabrielangst, no, there is no problem in the latest version of Emby Server. Trying to figure out the encoding of a file is a very hard thing to do, and in the event we need to "guess", having the language in the file name helps make that easier. Thanks ! I don't know C# but this worth the try. GNU/linux command `file` (`file -i`) detects the encoding very well and `file` can be compiled to other platforms too. Or `enca`, it can be compiled for Win/Mac too. At least you can detect the encoding with the hard way by converting to several well-known encondings and comparing with the original file. But I agree with the language code in the filename, I'm using this for the Kodi too because then I'll get the subtitle language label, not just "unknown". Cheers. Link to comment Share on other sites More sharing options...
Luke 36887 Posted March 12, 2018 Share Posted March 12, 2018 The language code in the filename is the best approach because then you get to see the language in the UI and it gives us a pretty good guess at the encoding. Link to comment Share on other sites More sharing options...
cursedslayerCZ 0 Posted June 12, 2018 Share Posted June 12, 2018 Bad, bad, bad. Version 3.4.1.14 Beta and problem still persist. But to the point. One and ONLY problem is, that some subtitles in external files (in my case in .srt) are saved with ANSI encoding. Its absolutely meaningless add "language tag" in srt filename, it makes nothing. Everything what is needed is REsave subtitle file by notepad with UTF-8 or Unicode(it doesnt matter i tested both) encoding. Working... But u must do it with every damn subtitles...jeeeez Link to comment Share on other sites More sharing options...
Luke 36887 Posted June 12, 2018 Share Posted June 12, 2018 Bad, bad, bad. Version 3.4.1.14 Beta and problem still persist. But to the point. One and ONLY problem is, that some subtitles in external files (in my case in .srt) are saved with ANSI encoding. Its absolutely meaningless add "language tag" in srt filename, it makes nothing. Everything what is needed is REsave subtitle file by notepad with UTF-8 or Unicode(it doesnt matter i tested both) encoding. Working... But u must do it with every damn subtitles...jeeeez Detecting the encoding of a file can be difficult. Link to comment Share on other sites More sharing options...
cursedslayerCZ 0 Posted June 13, 2018 Share Posted June 13, 2018 So. Can u add some menu to change it manually and circumvent detecting of encoding? Dont know how spread is that problem, but i think it interferes central europe at least. Link to comment Share on other sites More sharing options...
Luke 36887 Posted June 13, 2018 Share Posted June 13, 2018 it's possible for the future, thanks. Link to comment Share on other sites More sharing options...
halkx 0 Posted November 6, 2018 Share Posted November 6, 2018 just to add to this....greek subtitles that are encoded in iso format do not display correctly as well...they need to be converted to utf8 b4 they can be used with emby... is it possible for emby to support iso encoding? Link to comment Share on other sites More sharing options...
Luke 36887 Posted November 7, 2018 Share Posted November 7, 2018 @@halkx, try naming the subtitle files with the language in the file name. To learn more, please check out our wiki: https://github.com/MediaBrowser/Wiki/wiki/Subtitles Thanks ! Link to comment Share on other sites More sharing options...
halkx 0 Posted November 7, 2018 Share Posted November 7, 2018 I have done it...nothing I have changed the encoding to utf8 but for this particular subtitle it didn't make a difference...emby for lg continues to not show them properly Link to comment Share on other sites More sharing options...
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