kaynemo 13 Posted February 26, 2017 Share Posted February 26, 2017 I've been knocking my head on the wall, but after two, max three days running on Mac mini El Capitan, Emby just crashes. It sits in the taskbar, but is not operational, clicking the icon, completely closes the service. I would really like it to stay on for a longer time then that. Any ideas ? Link to comment Share on other sites More sharing options...
Luke 37009 Posted February 26, 2017 Share Posted February 26, 2017 Hi, we're sorry to hear about your issue. Can you please provide an Emby Server log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 26, 2017 Author Share Posted February 26, 2017 Hi Luke, thanks for a reply, will do so tomorrow Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 27, 2017 Author Share Posted February 27, 2017 Hey Luke, I cannot find where the logs are located... The link you supplied deals with windows machines. Could you point me to the location of log files on MAC os X? I did try to google it, but couldn't find the answer. Sorry. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 27, 2017 Author Share Posted February 27, 2017 Ok, restarted emby to get to logs through the web console. Here are the logs. Hope this helps ! I really really like the system and if it becomes as solid as my linux box file server, I will definitely buy the lifetime subscription, but if it crashes every two days, then I will have to wait. serverLog1.rtf serverLog2.rtf Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 27, 2017 Author Share Posted February 27, 2017 Also just updated to a new mac version, we'll see how that holds Link to comment Share on other sites More sharing options...
Luke 37009 Posted February 27, 2017 Share Posted February 27, 2017 Thanks. If the issue persists then please provide complete logs as these are only partials. Thanks. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 27, 2017 Author Share Posted February 27, 2017 Oh, they are ? I got them off the Emby panel ? How do I get the right logs ! What is the location on Mac ? Link to comment Share on other sites More sharing options...
Luke 37009 Posted February 27, 2017 Share Posted February 27, 2017 You can get the full logs from the Emby panel, but maybe you copy and pasted before they finished loading, not sure. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 27, 2017 Author Share Posted February 27, 2017 Maybe, I'll make sure next time! Thanks Luke, if the new version crashes, I will supply the logs and reanimate this thread. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted March 3, 2017 Author Share Posted March 3, 2017 Hey Luke ! Well the last two updates certainly did wonders, until the server completely crashed and I can't get it to work again. More then that trying to remove it, reboot and then reinstall, doesn't do anything. Please help ! I can't find where the config files and logs are hidden in mac os x.... Link to comment Share on other sites More sharing options...
Luke 37009 Posted March 3, 2017 Share Posted March 3, 2017 Hi, for log files, try /Users/emby/.config/emby-server/logs Link to comment Share on other sites More sharing options...
kaynemo 13 Posted March 6, 2017 Author Share Posted March 6, 2017 Ok, an update overtheweekend - i did manage to correctly reinstall the app, more then that, luckily, all settings returned and I didn't have to reset all of that. It has been up and running for three days in the row. Thank you for the location of the logs, will keep that in mind. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted March 6, 2017 Author Share Posted March 6, 2017 Ok more updates. Monday - crashed again and had to be reinstalled from scratch (see the post above) again. Here are the logs. I really hope you can make sense out of this... server-63624355199.txt server-63624423024.txt server-63624423257.txt server-63624423528.txt Link to comment Share on other sites More sharing options...
Luke 37009 Posted March 6, 2017 Share Posted March 6, 2017 Try going into library setup and turning off the realtime monitor for each library. See if that makes a difference, thanks. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted March 7, 2017 Author Share Posted March 7, 2017 Hey Luke ! did that - the server is up for now, going to monitor it. Just out of the blue, I've got two questions: 1. What does the emby server stability rely on ? Proc power or rather RAM amount and should 4 GB of RAM be sufficient? 2. Would you say the system is more stable when on Mac Os X (overall) or if I move it to Debian ? Thanks for all your help btw Link to comment Share on other sites More sharing options...
Luke 37009 Posted March 7, 2017 Share Posted March 7, 2017 I'm not sure this is an issue of resources but possibly an issue in the mono runtime. Yes Debian could potentially be more stable. Thanks. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted March 9, 2017 Author Share Posted March 9, 2017 Just updated to 3.2.7 Mac os app. It works, but I am sorta experiencing a little lag transcoding video. Still lookoing for a decent box to run a debian version (i've tried an Athlon based gig and it sucks, needs more horse power). Question: I have a macmini gig (late 2012) 2,3 Ghz Intel Core i7with 4Gb of RAM and Intel HD Graphics 4000 - should the intel hardware acceleration work ? Thanks for all your work ! Link to comment Share on other sites More sharing options...
Luke 37009 Posted March 10, 2017 Share Posted March 10, 2017 I think so but we might need a newer ffmpeg. You could try grabbing a build from here and configure it under the Transcoding menu: http://evermeet.cx/ffmpeg/ Please note, this page has ffmpeg and ffprobe as separate downloads so you would need both. Thanks. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted March 13, 2017 Author Share Posted March 13, 2017 Thanks Luke ! Will check that out and report ! Link to comment Share on other sites More sharing options...
Luke 37009 Posted March 13, 2017 Share Posted March 13, 2017 Thanks for the update. Link to comment Share on other sites More sharing options...
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