AZRichG 10 Posted February 24, 2017 Share Posted February 24, 2017 (edited) I've had this happen a few times with several versions of the server. I'll check in the morning and Emby says it's still recording things from last night, the HDHR-CC doesn't show any tuners active. When this happens I re-start Emby and sometimes the recordings show up, sometimes they show up with 6 minutes or so of a 30 minute show. Either way it's not working as designed. stalled recordings.zip Edited February 24, 2017 by AZRichG Link to comment Share on other sites More sharing options...
Luke 37058 Posted February 24, 2017 Share Posted February 24, 2017 Hi there, we're sorry to hear about this. I do not see any recordings in this log. Are you sure this is the right example? Link to comment Share on other sites More sharing options...
AZRichG 10 Posted February 24, 2017 Author Share Posted February 24, 2017 Ha! I guess not. Let me find one. I'm not sure which of these will help, so I'll attach a few from around the time some of the recordings were supposed to happen. Do these help? Log.txt Log-2.txt Link to comment Share on other sites More sharing options...
AZRichG 10 Posted February 25, 2017 Author Share Posted February 25, 2017 Don't know if this is related or not, but 9 times out of 10 (or more) when I select 'Browse Library' from the Emby menubar icon I get this first. Everything shows up fine when I refresh the page. Link to comment Share on other sites More sharing options...
Luke 37058 Posted February 25, 2017 Share Posted February 25, 2017 Hi, these look like playback logs. If you're having issues with a scheduled recording, then the best log would be the log from the timeframe that the recording was supposed to happen. Link to comment Share on other sites More sharing options...
AZRichG 10 Posted February 25, 2017 Author Share Posted February 25, 2017 Okay, I found a 10 1/2 minute recording that should be an entire 30 minute episode, so I'll look for that one. Link to comment Share on other sites More sharing options...
AZRichG 10 Posted February 25, 2017 Author Share Posted February 25, 2017 Is this the correct one? The recording I was referring to was @ 730pm on Thursday 2/23. Log-3.txt Link to comment Share on other sites More sharing options...
Luke 37058 Posted March 1, 2017 Share Posted March 1, 2017 @@AZRichG, let us know if you still see an issue with the latest release of Emby Server. Thanks ! Link to comment Share on other sites More sharing options...
AZRichG 10 Posted March 2, 2017 Author Share Posted March 2, 2017 Will do. I'm all updated. Link to comment Share on other sites More sharing options...
AZRichG 10 Posted March 3, 2017 Author Share Posted March 3, 2017 Looks like everything was recorded that I had set last night, I checked each for total minutes but haven't watched them. Oddly enough I'm still seeing that blank page (pictured on post #4 here) when I select browse from the menubar icon. Refreshing it gets everything loaded okay. Is it normal to see 2 web browsers under 'Active Devices' on the configure page when there is just one? One always says seen 8 or so minutes ago and the other shows the transcoding that is going on in another window. I guess I have 2 windows open so maybe that's par for the course. Link to comment Share on other sites More sharing options...
Luke 37058 Posted March 3, 2017 Share Posted March 3, 2017 Yes that is possible. Link to comment Share on other sites More sharing options...
AZRichG 10 Posted March 4, 2017 Author Share Posted March 4, 2017 (edited) So I still had an active recording on my home page that was supposed to be done last night and finished at 9pm. Here's the log that ended midnight, I did a restart just now so if you need that log I can attach it as well. The active recording disappeared after the re-start. Log.txt Edited March 4, 2017 by AZRichG Link to comment Share on other sites More sharing options...
earthtorob 5 Posted March 14, 2017 Share Posted March 14, 2017 I'm having the same problem. I don't know where the log files are so I haven't included one. But this morning I had 9 or 10 shows stalled on "active recordings". If you would like I could try to recreate and provide logs. Link to comment Share on other sites More sharing options...
Luke 37058 Posted March 14, 2017 Share Posted March 14, 2017 I'm having the same problem. I don't know where the log files are so I haven't included one. But this morning I had 9 or 10 shows stalled on "active recordings". If you would like I could try to recreate and provide logs. Hi there, we're sorry to hear about this. In order for us to best help you, please provide a server log from the time frame this happened. You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
AZRichG 10 Posted March 28, 2017 Author Share Posted March 28, 2017 Log-4.txt This happened again. The Great Indoors was scheduled 3/27/17 @ 830pm to 9pm is showing as an Active Recording on the Live TV screen. The tuner is not being used. Here's the log that ended at midnight that day, let me know if that's not the correct file. Link to comment Share on other sites More sharing options...
Luke 37058 Posted March 29, 2017 Share Posted March 29, 2017 Hi @@AZRichG, user @@Erik uncovered some great info that you might want to look at, related to a defect in HDHR firmware. You might want to check and see if you fall into this: https://emby.media/community/index.php?/topic/43476-hdhomerun-issue/?p=432951 Let us know if this helps. Thanks ! Link to comment Share on other sites More sharing options...
Erik 120 Posted March 30, 2017 Share Posted March 30, 2017 This is the latest over in the SiliconDust forum, looks like a solution isnt too far off. "The problem is a bug in the Ethernet MAC firmware - it can get into a state where it can transmit but can't receive. We were able to obtain the source code for this firmware. We are pretty sure the problem relates to a rare situation which can result in the firmware and RX hardware getting out of sync.We are almost complete with a major cleanup of the code.Nick" Link to comment Share on other sites More sharing options...
Luke 37058 Posted March 30, 2017 Share Posted March 30, 2017 Thanks @@Erik ! Link to comment Share on other sites More sharing options...
AZRichG 10 Posted April 8, 2017 Author Share Posted April 8, 2017 Had the HDHR-Prime disappear the other night, so I went to SD's website. There is a new beta available for those who are brave. Upgrade results: 0: 131A547A firmware 20170406beta1 1 device(s) found Link to comment Share on other sites More sharing options...
Luke 37058 Posted April 8, 2017 Share Posted April 8, 2017 Thanks for the info ! Link to comment Share on other sites More sharing options...
Erik 120 Posted April 11, 2017 Share Posted April 11, 2017 @@Luke I had another active recording stuck just this evening. The HDhomerun's are fine, no resets as had been happening and all tuners released and available so it looks like the Beta firmware has fixed any problems on that end, but Emby had to be restarted to recognize the recording was no longer active but looks like it recorded perfectly. When i looked initially the file size was way to small and looked like it had failed, but when i stopped emby the file showed full size and i played it to verify. The recording was for "Kevin Can't Wait". Log PM'd Link to comment Share on other sites More sharing options...
AZRichG 10 Posted April 11, 2017 Author Share Posted April 11, 2017 I had two recordings with commentary for visually impaired recorded. Couldn't figure out how to turn it off, did I hit a button somewhere and turn it on? I've been known to do such things! Link to comment Share on other sites More sharing options...
Luke 37058 Posted April 11, 2017 Share Posted April 11, 2017 Try 3.2.12 once it is available for OSX. Thanks ! 1 Link to comment Share on other sites More sharing options...
Erik 120 Posted April 11, 2017 Share Posted April 11, 2017 Who was that reply for @@Luke ? If me, I'm running .12 on Windows server. Link to comment Share on other sites More sharing options...
Luke 37058 Posted April 11, 2017 Share Posted April 11, 2017 Ok, make sure to post in the appropriate section of the community because when I come in and out of this topic I'm not going to remember that you're on Windows. Thanks ! Link to comment Share on other sites More sharing options...
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