nominion 7 Posted February 15, 2017 Share Posted February 15, 2017 After upgrading to server version 3.2.1.0 running on Windows 10, I have noticed a lot of instability with Live TV. Tonight, I was watching a TV show on one of my Nvidia Shield boxes and at 21:32, the show stopped playing and the Emby app returned to the guide. When I tried to start the show again, all I got was the spinning wheel. The HDHomeRun Prime box only showed one tuner in use which was for a scheduled recording. This actually happened 3 different times today. The Emby app on my Shield is the latest stable release and the firmware on my HDHomeRun is 20161117. I've attached the sever logs for that time. You can see @ 21:32:15.7612 there is an error. The server's IP is .10. The HDHomeRun's IP is .125. The Shield's IP is .159. There are more errors @ 21:35:32.3559 which I assume is when I tried to tune to the channel again. Does anyone have any thoughts? Thanks in advance! server-63622702574.txt Link to comment Share on other sites More sharing options...
nominion 7 Posted February 15, 2017 Author Share Posted February 15, 2017 (edited) It happened again tonight. This time, when I hit play to start the TV show again, my Nvidia Shield reported "video error". In order to get Live TV to work again, I have to restart Emby on the server. I've enable debug logging in the Emby app and I will upload the logs when it happens again. Thoughts? Edited February 15, 2017 by nominion Link to comment Share on other sites More sharing options...
nominion 7 Posted February 18, 2017 Author Share Posted February 18, 2017 Anyone? Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 18, 2017 Share Posted February 18, 2017 It's being looked into, thanks. Link to comment Share on other sites More sharing options...
nominion 7 Posted February 18, 2017 Author Share Posted February 18, 2017 Great! Thank you! I did manage to catch the problem and upload the debug logs from the Emby App. If you need any other details, please let me know. Link to comment Share on other sites More sharing options...
ebr 14903 Posted February 19, 2017 Share Posted February 19, 2017 Great! Thank you! I did manage to catch the problem and upload the debug logs from the Emby App. If you need any other details, please let me know. Hi. What time was this, what were you playing and what was the name of the Emby user that was logged in? Thanks. Link to comment Share on other sites More sharing options...
nominion 7 Posted February 19, 2017 Author Share Posted February 19, 2017 Hi. What time was this, what were you playing and what was the name of the Emby user that was logged in? Thanks. The user was "nvs". I *think* I was watching ESPN and the issue happened at 21:32. I was also having problems yesterday. The first time it happened, I enabled debug logging on the server and the Emby client. I restarted the server at 11:21, tuned to NGEO, and shortly thereafter, the problem occurred. I uploaded the debug logs from the Emby client and I've attached the server logs here. What is very curious is I see this in the log when searching for NGEO: 2017-02-18 11:22:25.0563 Debug App: Channels from http://192.168.11.125: but continuing to search the log, and I see this: 2017-02-18 11:55:27.3642 Debug App: Channels from http://169.254.140.67: This makes me wonder if the HDHR is dropping off the network for some reason. I'm going to continue to research that today. server-63623004738.txt server-63623013680.txt Link to comment Share on other sites More sharing options...
nominion 7 Posted February 19, 2017 Author Share Posted February 19, 2017 I think the problem might be the HDHR. Here are the log entries from this morning: 20170219-08:36:16 System: network link down 20170219-08:36:19 System: network link 1000f 20170219-08:36:20 System: network link down 20170219-08:36:23 System: network link 1000f 20170219-08:36:45 System: ip address obtained: 169.254.140.67 / 255.255.0.0 20170219-08:37:04 System: myhdhomerun_sync: webclient error (dns failed) 20170219-08:47:39 System: myhdhomerun_sync: webclient error (dns failed) 20170219-08:48:24 System: ip address obtained: 192.168.11.125 / 255.255.255.0 And I found this thread on their forum: https://forum.silicondust.com/forum/viewtopic.php?f=113&t=63510 That thread pretty much describes what I see in the logs on the HDHR and likely why Live TV stops working for me in Emby. I'm going to try a few things that people suggest and I will report back. 1 Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 19, 2017 Share Posted February 19, 2017 Thanks for the info ! Link to comment Share on other sites More sharing options...
nominion 7 Posted February 19, 2017 Author Share Posted February 19, 2017 (edited) Found this in the Windows event log on the Emby server this morning when it wasn't reachable on the network.: Log Name: System Source: Tcpip Date: 2/19/2017 7:49:43 AM Event ID: 4199 Task Category: None Level: Error Keywords: Classic User: N/A Computer: home-emby-svr Description: The system detected an address conflict for IP address 0.0.0.0 with the system having network hardware address 00-18-DD-31-EC-F3. Network operations on this system may be disrupted as a result. 00-18-DD-31-EC-F3 is the MAC address of the HDHR. It appears that the HDHR is sending gratutious ARP packets with 0.0.0.0 as the source address, which causes Windows to think there is an IP conflict. As stupid as it is, I've set the network port on my switch to 100/Full for the HDHR and it hasn't had any issues for most of the day. If it goes 2 days, I will say they problem is resolved. Edited February 19, 2017 by nominion Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 19, 2017 Share Posted February 19, 2017 Interesting, thanks for the info. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now