Norin 1 Posted January 30, 2017 Share Posted January 30, 2017 Hi After the update and after rebooting the NAS when i start the server app it doesnt start emby but the wizard start page After putting my username e doenst log into account http://imgur.com/YPNTQc5 Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 8, 2017 Share Posted February 8, 2017 Hello @@Norin, are you still having an issue with this? please let us know. thanks ! Link to comment Share on other sites More sharing options...
Norin 1 Posted February 9, 2017 Author Share Posted February 9, 2017 Thanks for the reply. Yes after update the problem persists... i have done the new update from qnapclub. do you need a log or something for when you have time to check on this? Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 9, 2017 Share Posted February 9, 2017 Something must have blown away your configuration at some point. Is it possible you deleted a directory? What if you reconfigure, does the same thing happen again or do the settings stick? Link to comment Share on other sites More sharing options...
Norin 1 Posted February 11, 2017 Author Share Posted February 11, 2017 i barely touch the nas, i didn´t change any directory. The server is up and running without issues... if i enter embyconnect through the forum it shows up fine. It is just when i open through kpg on appcenter that doesn´t show the normal way i don´t have tech skills... so sorry if i don´t know how to explain properly Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 11, 2017 Share Posted February 11, 2017 How did you start it in the first place? Link to comment Share on other sites More sharing options...
Norin 1 Posted February 16, 2017 Author Share Posted February 16, 2017 I start it through the app centerwhen i press open it just launches to wizard start as shown on first post Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 16, 2017 Share Posted February 16, 2017 @@Norin, when you enter the normal way, what address does it show in the browser? can you show a screenshot of that? thanks ! Link to comment Share on other sites More sharing options...
Norin 1 Posted February 17, 2017 Author Share Posted February 17, 2017 It was as link on first post i press open on the emby app of appcenter Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 17, 2017 Share Posted February 17, 2017 Is it possible you've installed Emby Server twice? How did you install? Did you install from QNAP AppCenter, the QNAP community: https://forum.qnap.com/viewtopic.php?f=320&t=109476 Or both? I have a feeling you've installed both and they're installing to different places. Link to comment Share on other sites More sharing options...
Norin 1 Posted February 17, 2017 Author Share Posted February 17, 2017 I think i have installed from app center the first time, uninstalled it via app center interface and then i have installed from qnapclub, everything was working fine until i rebooted, i have updated the latest releases and it always prompt me to wizard start. Not sure where to check, but i can ssh and do some cd and ls commands to check if i have more than one installation but i don´t think so, i can also ask the question on qnap forum. i was just reporting it, because the server is working fine. Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 18, 2017 Share Posted February 18, 2017 Thanks @@Norin. I would check on that. Actually, here's what you can do. Use the app.emby.media web app to get to your server dashboard. Scroll down and expand paths section. it will show you various server paths. Then on the other, go through the setup wizard until you get to the server dashboard, scroll down, check out the paths and compare. Let me know if this helps. Thanks ! Link to comment Share on other sites More sharing options...
Norin 1 Posted February 18, 2017 Author Share Posted February 18, 2017 if i got to emby connect via forum i can manage it, so no big deal. i tried go through the setup but i think it gives an error Alert There was an error adding the Emby Connect account. Have you created an Emby account? Sign up at https://emby.media/connect.Please ensure the Emby account has been activated by following the instructions in the email sent after creating the account. If you did not receive this email then please send an email to apps@.media from the email address used with the Emby account. Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 18, 2017 Share Posted February 18, 2017 Right but notice the heading that says Optional So you can leave that field empty for now just so that you can get through the startup wizard. Link to comment Share on other sites More sharing options...
samwise78 1 Posted February 23, 2017 Share Posted February 23, 2017 +1 to the Wizard start page issue.. Running 3.2.1.0 installed (updated to) via qnapclub repository Can't remember the first version I installed from there, but added the repository in QNAP back then so have been upgrading via the App Center ever since. Only seen on this release.. I can hit next, skip through and all my previously configured settings are still there - with the exception of the custom path for ffmpeg.. My paths look correct as far as I can tell - haven't changed anything manually: Cache:/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/cache Logs:/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/logs Metadata:/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/metadata Transcoding temporary files:/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/transcoding-temp Cheers Sam Link to comment Share on other sites More sharing options...
Luke 37057 Posted February 26, 2017 Share Posted February 26, 2017 @@samwise78 i am guessing it is something related to switching installation methods. anyway, we are looking at taking over more responsibility over the qnap package so over the next couple months we'll get all of these little quirks ironed out. thanks. Link to comment Share on other sites More sharing options...
tonycrouch1183 0 Posted June 8, 2017 Share Posted June 8, 2017 +1 to the Wizard start page issue.. Running 3.2.1.0 installed (updated to) via qnapclub repository Can't remember the first version I installed from there, but added the repository in QNAP back then so have been upgrading via the App Center ever since. Only seen on this release.. I can hit next, skip through and all my previously configured settings are still there - with the exception of the custom path for ffmpeg.. My paths look correct as far as I can tell - haven't changed anything manually: Cache: /share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/cache Logs: /share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/logs Metadata: /share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/metadata Transcoding temporary files: /share/CACHEDEV1_DATA/.qpkg/Emby/Emby/ProgramData-Server/transcoding-temp Cheers Sam Having the EXACT same problem.... Link to comment Share on other sites More sharing options...
smc007i 1 Posted August 6, 2017 Share Posted August 6, 2017 I'm having the same issue. I did a controlled shut down of my QNAP NAS and upon restart the Emby Server didn't start automatically. When I went into the app centre to open it I was taken to the start wizard as described above. Strangely while the wizard didn't know where my ffmpeg (?) codec thing (I can't remember the name) location was, it did have all my libraries pre-loaded and once the wizard was complete it was back to normal. Looks like after a reboot the Emby doesn't know it's already been set up. Shouldn't it also restart on a reboot, or is there a setting on the QNAP to do this? (guess it might now work if it defaults to the setup wizard?) Link to comment Share on other sites More sharing options...
Luke 37057 Posted September 5, 2017 Share Posted September 5, 2017 @@Norin @@smc007i Do you guys still see this with the newest emby releases? Just so that you're aware, we're working on a new Emby QNAP package that will be produced by us rather than QNAP, and we'll ensure this never happens again. Thanks ! Link to comment Share on other sites More sharing options...
Norin 1 Posted September 7, 2017 Author Share Posted September 7, 2017 Yes, i have been updating frequently. The problem no longer exists. thanks for the support. Qnap alongside Synology are one of the best on the market, i hope will have more emby followers from Qnap. Link to comment Share on other sites More sharing options...
Luke 37057 Posted September 8, 2017 Share Posted September 8, 2017 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
smc007i 1 Posted September 14, 2017 Share Posted September 14, 2017 @@Luke I updated this past weekend on my QNAP and I'm pretty sure I recall going through the same 'setup' of Emby to get it started after the upgrade, though I think it didn't ask me for the ffmpeg (?) link this time around and it may have started automatically with the reboot - sorry I'm so unsure, I was having other network issues at the time and just wanted to upgrade Emby and get running again while fixing other things so I wasn't paying much attention. If you are now working on a QNAP package does this mean it'll be able to auto update (or self update), rather than having to periodically download and install manually? This would be a great improvement. Link to comment Share on other sites More sharing options...
Luke 37057 Posted September 14, 2017 Share Posted September 14, 2017 We're not sure yet about that. Link to comment Share on other sites More sharing options...
smc007i 1 Posted September 15, 2017 Share Posted September 15, 2017 @@Luke Just to follow up, I rebooted my QNAP today. After the system was up and running I opened the Android TV App on my TV and the Emby server appeared to be running as the library came up without issue, though I didn't play anything. However when I connect to the QNAP over the lan from my PC and opened Emby via the App Center, then I was presented with the "Welcome to Emby" screen and I had to complete the wizard and browse to the FFmpeg location ... I just clicked next, next, next ... as it's all prepopulated and then once the wizard completes I see the Emby Dashboard. Link to comment Share on other sites More sharing options...
Luke 37057 Posted September 15, 2017 Share Posted September 15, 2017 Ok, well, QNAP is next on our NAS list so we'll have a whole new package in the very near future. It won't be a problem anymore at that point. Thanks. Link to comment Share on other sites More sharing options...
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