"Connect failure. Make sure it's turned on and try again"

[Haesselmaas 0]

Ok, so I still need port forwarding, which apparently my router wasn't designed to do....

 

Then I might as well give up. My provider doesn't know anything about this stuff and even if they did, I wouldn't know how to explain this to them - in Danish no less... 

 

So I guess I'm going back to just having my media library at home...

[Happy2Play 8277]

What is the router brand and model?  Your ISP knows all about routing and port forwarding.  I know every country is different but here we still have access to configure the router.

[Haesselmaas 0]

It's a Technicolor TG778vn

 

I got it through my internet service provider, but I was never provided with a password or a username, unless...Should I use my network name and wireless key?

[Luke 37049]

Maybe we can figure out how to get to the configuration for that model?

[Happy2Play 8277]

This if for a 788vn but it may work.

 

https://portforward.com/technicolor/tg788vn/

 

Don't see your model listed here.

 

https://portforward.com/router-password/technicolor.htm

Edited January 23, 2017 by Happy2Play

[Haesselmaas 0]

I ran a search on my model's name and "configuration" and, surprisingly, a page from the homepage of my internet provider turned up, telling me exactly how I would make port forwarding changes to my router.

 

So I'll be trying this next.

 

I'll let you know how it goes :-)