solabc16 379 Posted January 2, 2017 Share Posted January 2, 2017 (edited) Hello All This is something we've been looking at for a while between stable releases, you may have seen some discussions on the subject in other threads in this forum. I'm pleased to say that this work is now rolled up into the stable Synology/XPEnology package releases from 3.1.2.0-1. There are some details here on what to expect: https://emby.media/community/index.php?/topic/36814-ds916-emby-transcoding-performance/?p=379641 A big thank you goes to @@xxJonoxx who made their system available for us to test with. Please note, that this should still be considered experimental at this stage and we'll rely on your experiences and feedback to refine the implementation in future releases. Instructions to Enable Support DSM6 SSH to your Synology NAS and login as 'admin'. Change to utilities directory, using 'cd /var/packages/EmbyServer/scripts/utilities'. Change the FFmpeg version, using 'sudo ./switchcomp ffmpeg 0.0.0'.DSM5 SSH to your Synology NAS and login as 'root'. Change to utilities directory, using 'cd /var/packages/EmbyServer/scripts/utilities'. Change the FFmpeg version, using 'sudo ./switchcomp ffmpeg 0.0.0'. Instructions to Disable Support DSM6 SSH to your Synology NAS and login as 'admin'. Change to utilities directory, using 'cd /var/packages/EmbyServer/scripts/utilities'. Change the FFmpeg version, using 'sudo ./switchcomp ffmpeg 3.1.4'.DSM5 SSH to your Synology NAS and login as 'root'. Change to utilities directory, using 'cd /var/packages/EmbyServer/scripts/utilities'. Change the FFmpeg version, using 'sudo ./switchcomp ffmpeg 3.1.4'. NOTE 1) As prompted on the screen, you will need to stop and start Emby Server in Package Center for the change to take effect. 2) For now, this change will need to be reapplied following a package update. 3) The version of FFmpeg to specify when disabling h/w transcoding support is dependent on the package version. For 3.1.2.0-3 use 3.1.4 For 3.1.2.0-2 use 3.2.2 For 3.1.2.0-1 use 3.2.2 For 3.5.2.0-1 use 4.0 Best - James Edited August 7, 2018 by solabc16 Link to comment Share on other sites More sharing options...
Darkjeje 11 Posted January 3, 2017 Share Posted January 3, 2017 Hello James @@solabc16 Thank you for your work. My question is for user who use the beta version. What do we need to do ? The same ? And what is the version of FFmpeg can I specify when activating/disabling h/w transcoding support ? Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 3, 2017 Author Share Posted January 3, 2017 Hello @@Darkjeje The same procedure will also work for the latest beta releases. For 3.1.266-beta, use 3.2.2 when disabling. Best - James Link to comment Share on other sites More sharing options...
Darkjeje 11 Posted January 3, 2017 Share Posted January 3, 2017 Ok thanks James. Link to comment Share on other sites More sharing options...
Darkjeje 11 Posted January 3, 2017 Share Posted January 3, 2017 For my first test with a dvr.ms movies, my processor is at 83% and the movie is lagging without hardware transcoding, but with this H/W the movie is playing without lagging and with a proc at more or less 40%. Great job James !!! Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 3, 2017 Author Share Posted January 3, 2017 Thanks for the feedback @@Darkjeje. Link to comment Share on other sites More sharing options...
xxJonoxx 4 Posted February 7, 2017 Share Posted February 7, 2017 Hi James! I just noticed 3.2.0 show up in package centre, if I install that, do I have to manually run the above commands again? Or will it work out-of-the-box now? Cheers Jono btw, the Transcoding is working a treat. Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 7, 2017 Author Share Posted February 7, 2017 Hi @@xxJonoxx Glad to hear all is still working well for you! You will need to manually run the above commands again, following a software update. This is something we're looking at persisting in future updates, if you had already applied the change. Best - James 1 Link to comment Share on other sites More sharing options...
LeftyCD 0 Posted February 22, 2017 Share Posted February 22, 2017 Is there any progress / info for DS216play HW transcoding? Will it happen? Link to comment Share on other sites More sharing options...
Ekomax 14 Posted March 31, 2017 Share Posted March 31, 2017 Hi, read the article and thought as long term Plex user why not give it a try. I got a DS214PLAY and was surprised about the HW transcoding with this NAS. Im in the middle in setting up the Server as discribed. Activated HW Transcoding as described via SSH. Just wanted to ask if i have to enable HW Transcoding else where in the Serversettings because the is a Drop Down Field with setting for HW Transcoding. Portforwarding both both TCP Ports 8096 and 8920? Why is there shown a new version of the Server when i just installed it on DSM. Beta notification? Im new to Emby and would be greatfull for some help. Sorry for my bad english Ekomax Link to comment Share on other sites More sharing options...
Luke 37060 Posted March 31, 2017 Share Posted March 31, 2017 Hi @@Ekomax, no only the one place is needed for HW Transcoding. It is showing a notification because we just (yesterday) released a new update, and we are still in process of rolling it out to Synology. Does this answer your questions? Thanks ! Link to comment Share on other sites More sharing options...
solabc16 379 Posted April 1, 2017 Author Share Posted April 1, 2017 Hello @@Ekomax The Synology/XPEnology package release 3.2.10.0-1 is now available in Package Center to install/upgrade. As Luke mentioned, it's usually takes us a couple of days to build and test the Synology/XPEnology packages, once the release is made available. With regard to the h/w transcoding, nothing else is required other than the steps above for this platform. Let us know how you get on! Best - James 1 Link to comment Share on other sites More sharing options...
Ekomax 14 Posted April 7, 2017 Share Posted April 7, 2017 Works quite well. But still testing Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 7, 2017 Share Posted April 7, 2017 Thanks for the feedback. Link to comment Share on other sites More sharing options...
rlw6534 4 Posted April 22, 2017 Share Posted April 22, 2017 I just discovered this today and installed/enabled on my 214play. I seem to be having issues with DTS audio when transcoding. Any ideas or is DTS not supported? ffmpeg version 2.7.1 Copyright © 2000-2015 the FFmpeg developers built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease)configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --enable-version3 --enable-nonfree --enable-libfaac --enable-encoders --enable-pthreads --disable-bzlib --disable-protocol=rtp --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffserver --disable-ffplay --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-decoder=amrnb --disable-encoder=zmbv --disable-encoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=dca --disable-decoder=eac3 --disable-decoder=truehd --cc=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu-ccache-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264 --enable-libh264_smd --enable-smd --disable-filter=hqdn3d --extra-libs='-lgdl -losal -lpal -lsven -lismd_core -lismd_audio -lismd_viddec -lismd_videnc -lismd_vidpproc -lplatform_config -lffmpeg_plugin -ljson-c 'libavutil 54. 27.100 / 54. 27.100libavcodec 56. 41.100 / 56. 41.100libavformat 56. 36.100 / 56. 36.100libavdevice 56. 4.100 / 56. 4.100libavfilter 5. 16.101 / 5. 16.101libswscale 3. 1.101 / 3. 1.101libswresample 1. 2.100 / 1. 2.100libpostproc 53. 3.100 / 53. 3.100Unknown decoder 'dts' Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 22, 2017 Share Posted April 22, 2017 @@rlw6534, how did you install Emby Server? That is a very old version of ffmpeg. I know that our Synology package ships with a newer version so I'm wondering how you installed. Thanks. Link to comment Share on other sites More sharing options...
rlw6534 4 Posted April 22, 2017 Share Posted April 22, 2017 (edited) @@rlw6534, how did you install Emby Server? That is a very old version of ffmpeg. I know that our Synology package ships with a newer version so I'm wondering how you installed. Thanks. From the package center using source https://synology.emby.media/. The Emby version is 3.2.13.0-1 I did enable the hardware support per Post #1 above. Here is the directory contents from the terminal: admin@DiskStation:~$ cd /var/packages/EmbyServer/target/ffmpeg/bin/ admin@DiskStation:/var/packages/EmbyServer/target/ffmpeg/bin$ ls ffmpeg ffprobe admin@DiskStation:/var/packages/EmbyServer/target/ffmpeg/bin$ ls -l total 8 -rwxr--r-- 1 embysvr users 4699 Apr 21 10:49 ffmpeg lrwxrwxrwx 1 embysvr users 24 Apr 21 10:49 ffprobe -> ../../v3.2.4/bin/ffprobe admin@DiskStation:/var/packages/EmbyServer/target/ffmpeg/bin$ Edited April 22, 2017 by rlw6534 Link to comment Share on other sites More sharing options...
xxJonoxx 4 Posted April 24, 2017 Share Posted April 24, 2017 (edited) I just discovered this today and installed/enabled on my 214play. I seem to be having issues with DTS audio when transcoding. Any ideas or is DTS not supported? I'm not an expert, might be better to wait for James, but when I had an issue with DTS I believe I found that Synology does not have a codec for it due to licencing costs. If I find that info again, I will edit in a link - I believe it was from the synology forums. Edit: While some of what I said was true, Synology has dropped support for Dolby DTS, unofficially you can get DTS support depending on the version of ffmpeg you're running. for example, I followed these instructions as was able to transcode DTS. all be it very slowly. http://takopost.com/enable-synology-dts-transcoding-ffmpeg/ average about 24-30fps - but it did work http://192.168.0.100:8096/videos/f83402f003256a4c063f5270571b0a13/stream.ts?Params=;test;f83402f003256a4c063f5270571b0a13;false;h264;aac;1;;29552000;448000;;;;;0;;;;;;;;;f83402f003256a4c063f5270571b0a13;false;;;false;788ba891f09e97f8e5f427f456c6a453;false;;false;false {"Protocol":"File","Id":"f83402f003256a4c063f5270571b0a13","Path":"/volume1/Entertainment/Movies/Rings.2017.720p.BluRay.x264-DRONES/Rings.2017.720p.BluRay.x264-GECKOS.mkv","Type":"Default","Container":"mkv","Name":"720P/H264/DTS","IsRemote":false,"ETag":"788ba891f09e97f8e5f427f456c6a453","RunTimeTicks":61310939136,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"SupportsProbing":true,"RequiresLooping":false,"VideoType":"VideoFile","MediaStreams":[{"Codec":"h264","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"583/27956","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"BitRate":6123168,"BitDepth":8,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":720,"Width":1280,"AverageFrameRate":23.97599,"RealFrameRate":23.97599,"Profile":"High","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"dts","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","DisplayTitle":"Eng DTS 5.1 Default","IsInterlaced":false,"ChannelLayout":"5.1","BitRate":1536000,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"DTS","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0,"IsAnamorphic":false}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":7659168,"RequiredHttpHeaders":{}} /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -f matroska -codec:0 h264 -codec:1 dts -i file:"/volume1/Entertainment/Movies/Rings.2017.720p.BluRay.x264-DRONES/Rings.2017.720p.BluRay.x264-GECKOS.mkv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -vsync -1 -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 aac -strict experimental -ac 6 -ab 384000 -y "/var/packages/EmbyServer/target/var/transcoding-temp/e3d81dc5bb06009b43fc02f464bcb762.ts" ffmpeg version 3.2.4-20170217T150808UTC Copyright (c) 2000-2017 the FFmpeg developers built with gcc 5.4.0 (GCC) configuration: --prefix=/var/packages/EmbyServer/target/ffmpeg --enable-cross-compile --cross-prefix=i686-pc-linux-gnu- --target-os=linux --disable-rpath --arch=i686 --enable-libzimg --enable-libmfx --enable-vaapi --enable-yasm --enable-gpl --enable-shared --disable-static --disable-debug --disable-ffplay --disable-ffserver --disable-doc --disable-htmlpages --disable-manpages --disable-podpages --disable-txtpages --enable-gnutls --enable-libass --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxvid --enable-libfreetype --enable-fontconfig --enable-gray --enable-libfribidi --enable-libvidstab --disable-indev=sndio --disable-outdev=sndio --extra-version=20170217T150808UTC --extra-libs='-lm -ldl -lrt -lpthread -llzma -lz -lstdc++ ' libavutil 55. 34.101 / 55. 34.101 libavcodec 57. 64.101 / 57. 64.101 libavformat 57. 56.101 / 57. 56.101 libavdevice 57. 1.100 / 57. 1.100 libavfilter 6. 65.100 / 6. 65.100 libswscale 4. 2.100 / 4. 2.100 libswresample 2. 3.100 / 2. 3.100 libpostproc 54. 1.100 / 54. 1.100 Input #0, matroska,webm, from 'file:/volume1/Entertainment/Movies/Rings.2017.720p.BluRay.x264-DRONES/Rings.2017.720p.BluRay.x264-GECKOS.mkv': Metadata: encoder : libebml v1.3.1 + libmatroska v1.4.2 creation_time : 2017-04-19T23:39:08.000000Z Duration: 01:42:11.09, start: 0.000000, bitrate: 6123 kb/s Chapter #0:0: start 0.000000, end 522.731000 ...... Output #0, mpegts, to '/var/packages/EmbyServer/target/var/transcoding-temp/e3d81dc5bb06009b43fc02f464bcb762.ts': Metadata: encoder : Lavf57.56.101 Stream #0:0: Video: h264 (High), yuv420p(progressive), 1280x720 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 23.98 tbr, 90k tbn, 1k tbc (default) Stream #0:1: Audio: aac (LC), 48000 Hz, 5.1, fltp, 384 kb/s (default) Metadata: encoder : Lavc57.64.101 aac Stream mapping: Stream #0:0 -> #0:0 (copy) Stream #0:1 -> #0:1 (dts (dca) -> aac (native)) Press [q] to stop, [?] for help frame= 33 fps=0.0 q=-1.0 size= 9kB time=00:00:01.47 bitrate= 49.0kbits/s speed=2.94x frame= 52 fps= 51 q=-1.0 size= 145kB time=00:00:02.13 bitrate= 556.4kbits/s speed=2.09x frame= 60 fps= 39 q=-1.0 size= 261kB time=00:00:02.58 bitrate= 827.4kbits/s speed=1.69x frame= 73 fps= 36 q=-1.0 size= 471kB time=00:00:03.11 bitrate=1239.1kbits/s speed=1.52x frame= 84 fps= 33 q=-1.0 size= 619kB time=00:00:03.60 bitrate=1407.6kbits/s speed=1.41x frame= 96 fps= 31 q=-1.0 size= 802kB time=00:00:04.07 bitrate=1612.0kbits/s speed=1.33x frame= 112 fps= 31 q=-1.0 size= 1071kB time=00:00:04.67 bitrate=1878.9kbits/s speed=1.31x frame= 125 fps= 31 q=-1.0 size= 1317kB time=00:00:05.26 bitrate=2048.0kbits/s speed=1.29x frame= 140 fps= 30 q=-1.0 size= 1610kB time=00:00:05.84 bitrate=2257.1kbits/s speed=1.27x frame= 154 fps= 30 q=-1.0 size= 2036kB time=00:00:06.44 bitrate=2588.9kbits/s speed=1.26x frame= 170 fps= 30 q=-1.0 size= 2467kB time=00:00:07.03 bitrate=2870.7kbits/s speed=1.25x frame= 180 fps= 29 q=-1.0 size= 2925kB time=00:00:07.57 bitrate=3164.0kbits/s speed=1.24x frame= 192 fps= 29 q=-1.0 size= 3479kB time=00:00:08.12 bitrate=3507.1kbits/s speed=1.23x ..... However, when I run James script to enable HW Transoding; Change the FFmpeg version, using 'sudo ./switchcomp ffmpeg 0.0.0' It reverts back to version 2.7.1 and we loose the ability to transcode DTS with or without HW transposing. http://192.168.0.100:8096/videos/f83402f003256a4c063f5270571b0a13/stream.ts?Params=;test;f83402f003256a4c063f5270571b0a13;false;h264;aac;1;;29552000;448000;;;;;0;;;;;;;;;f83402f003256a4c063f5270571b0a13;false;;;false;788ba891f09e97f8e5f427f456c6a453;false;;false;false {"Protocol":"File","Id":"f83402f003256a4c063f5270571b0a13","Path":"/volume1/Entertainment/Movies/Rings.2017.720p.BluRay.x264-DRONES/Rings.2017.720p.BluRay.x264-GECKOS.mkv","Type":"Default","Container":"mkv","Name":"720P/H264/DTS","IsRemote":false,"ETag":"788ba891f09e97f8e5f427f456c6a453","RunTimeTicks":61310939136,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"SupportsProbing":true,"RequiresLooping":false,"VideoType":"VideoFile","MediaStreams":[{"Codec":"h264","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"583/27956","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"BitRate":6123168,"BitDepth":8,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":720,"Width":1280,"AverageFrameRate":23.97599,"RealFrameRate":23.97599,"Profile":"High","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"dts","Language":"eng","TimeBase":"1/1000","CodecTimeBase":"1/48000","DisplayTitle":"Eng DTS 5.1 Default","IsInterlaced":false,"ChannelLayout":"5.1","BitRate":1536000,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"DTS","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0,"IsAnamorphic":false}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":7659168,"RequiredHttpHeaders":{}} /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -f matroska -codec:0 h264 -codec:1 dts -i file:"/volume1/Entertainment/Movies/Rings.2017.720p.BluRay.x264-DRONES/Rings.2017.720p.BluRay.x264-GECKOS.mkv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -vsync -1 -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 aac -strict experimental -ac 6 -ab 384000 -y "/var/packages/EmbyServer/target/var/transcoding-temp/e3d81dc5bb06009b43fc02f464bcb762.ts" ffmpeg version 2.7.1 Copyright (c) 2000-2015 the FFmpeg developers built with gcc 4.9.3 (crosstool-NG 1.20.0) 20150311 (prerelease) configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --enable-version3 --enable-nonfree --enable-libfaac --enable-encoders --enable-pthreads --disable-bzlib --disable-protocol=rtp --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffserver --disable-ffplay --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-decoder=amrnb --disable-encoder=zmbv --disable-encoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=dca --disable-decoder=eac3 --disable-decoder=truehd --cc=/usr/local/i686-pc-linux-gnu/bin/i686-pc-linux-gnu-ccache-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264 --enable-libh264_smd --enable-smd --disable-filter=hqdn3d --extra-libs='-lgdl -losal -lpal -lsven -lismd_core -lismd_audio -lismd_viddec -lismd_videnc -lismd_vidpproc -lplatform_config -lffmpeg_plugin -ljson-c ' libavutil 54. 27.100 / 54. 27.100 libavcodec 56. 41.100 / 56. 41.100 libavformat 56. 36.100 / 56. 36.100 libavdevice 56. 4.100 / 56. 4.100 libavfilter 5. 16.101 / 5. 16.101 libswscale 3. 1.101 / 3. 1.101 libswresample 1. 2.100 / 1. 2.100 libpostproc 53. 3.100 / 53. 3.100 Unknown decoder 'dts' I'm not 100%, but its like James needs to update that script to use a later version of ffmpeg (?). Edited April 25, 2017 by xxJonoxx Link to comment Share on other sites More sharing options...
xxJonoxx 4 Posted April 25, 2017 Share Posted April 25, 2017 (edited) Dbl post, sorry Edited April 25, 2017 by xxJonoxx Link to comment Share on other sites More sharing options...
solabc16 379 Posted April 25, 2017 Author Share Posted April 25, 2017 Hi @@rlw6534, @@xxJonoxx So there's a few things here, so let me try and step through them. The changes Synology made to FFmpeg to support h/w transcoding on their Evansport based systems, they haven't contributed back to the open source project. There's a few discussions kicking around on this, so I won't get into that debate here. For this reason we can't simply use the VA API support we've added for h/w transcoding on other Synology h/w. (e.g. https://emby.media/community/index.php?/topic/36814-ds916-emby-transcoding-performance/?p=377596) The workaround we created dynamically switches the version of FFmpeg being used based on what Emby Server is requesting; if you've applied the change detailed at the top of this thread. That's why you're seeing an older version than what might be expected above. @@xxJonoxx, thanks for the link above, I'll take a look and see if there is anything we can take advantage of there and integrate into the solution. Best - James Link to comment Share on other sites More sharing options...
sonny_life 2 Posted June 3, 2017 Share Posted June 3, 2017 Hello James, I have the same issues with DTS audio as xxJonoxx with emby server and ffmpeg set to version 0.0.0. Is there any progress for workaround in this direction? In Video Station when I try to open a video files with DTS audio it says that the audio format is not supported. When I try to do the same thing with emby server the screen freezes in loading and nothing happens. Perhaps it will be a good idea to be implemented some kind of error message and back button, because I have manually to press browser back button and then refresh the server's content. Thanks, Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 9, 2017 Share Posted June 9, 2017 @@sonny_life, can you please attach the information requested in how to report a media playback issue? thanks! Link to comment Share on other sites More sharing options...
sonny_life 2 Posted June 9, 2017 Share Posted June 9, 2017 Hello Luke, Thanks for your reply. If I understand correctly, you want emby server log, is that right? Regards, Link to comment Share on other sites More sharing options...
Luke 37060 Posted June 9, 2017 Share Posted June 9, 2017 Yes, thanks. Please attach the server log from the time frame the activity occurred. See the section below titled Emby Server Logs. Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us. If a server transcoding log was also generated during playback (in the server logs folder), please attach that as well. Link to comment Share on other sites More sharing options...
sonny_life 2 Posted June 12, 2017 Share Posted June 12, 2017 Yes, thanks. Hello Luke, I sent you the logs. An error message and back button for not playing the dts audio will be very nice for now. Regards, Link to comment Share on other sites More sharing options...
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