rsaxman 0 Posted January 28, 2014 Share Posted January 28, 2014 I have a specific treatment set up in Cover Art for nearly every type of file. Randomly, I have movies of varying file type that don't seem to want to place nice. It happens with .avi, MKV, .mp4, etc. The ones that don't adhere to the rules show up as a DVD style case, but with no description (doesn't say DVD, BD, etc.) Link to comment Share on other sites More sharing options...
ebr 14910 Posted January 28, 2014 Share Posted January 28, 2014 I'm sure it isn't random. Those files probably have a codec that isn't understood by CA. Specific exmples? Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 28, 2014 Author Share Posted January 28, 2014 What info do you want in the example? The Avengers is and example of it with .mp4. It is a x264 Link to comment Share on other sites More sharing options...
ebr 14910 Posted January 28, 2014 Share Posted January 28, 2014 mp4 is a container and h264 is a codec. They are independent of one another. CA will apply codec-specific treatments to codecs it understands for certain image sets and then fall back to the container type if it doesn't understand the codec. Change the treatment style for your movies and then bring one of these up in the web client. Then post the server log (be sure you are in debug mode). Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 29, 2014 Author Share Posted January 29, 2014 (edited) [Log Data Removed] Edited January 29, 2014 by ebr Link to comment Share on other sites More sharing options...
ebr 14910 Posted January 29, 2014 Share Posted January 29, 2014 Please attach the entire log file. None of that segment has anything to do with CA treatments. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 29, 2014 Author Share Posted January 29, 2014 sorry, I copied that from the web app. I have attached the actual file.server-63526609167.log Link to comment Share on other sites More sharing options...
ebr 14910 Posted January 29, 2014 Share Posted January 29, 2014 I see you moving around in the CA config but never saw you change the treatment style of anything. Change your movies to a different treatment style (like ClearCase or FlatCase or anything other than what it is now) and then bring one of those movies up in the web client and then post the server log from that. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 29, 2014 Author Share Posted January 29, 2014 server-63526609167.log Link to comment Share on other sites More sharing options...
ebr 14910 Posted January 29, 2014 Share Posted January 29, 2014 Okay, it is using the default frame for The Avengers. The codec is not even interrogated. Best guess as to why would be that we don't have any video stream information for the item. Bring it up in the web client and tell me what is in this area: Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 29, 2014 Author Share Posted January 29, 2014 There is no audio or video information for the affected movies Link to comment Share on other sites More sharing options...
ebr 14910 Posted January 29, 2014 Share Posted January 29, 2014 There is no audio or video information for the affected movies There is your answer. There is nothing CoverArt can do except use the default cover. We don't have any information to go on. More than likely, the movie was picked up by MB before you had completely finished ripping or copying it to the loctation which caused the interrogation of the video file itself to fail. Unfortunately, I don't think there is a way for you to force the server to try to re-analyze the file other than changing its date. This is something I believe Luke is looking into improving. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 29, 2014 Author Share Posted January 29, 2014 So re-ripping is probably the best option then? Link to comment Share on other sites More sharing options...
ebr 14910 Posted January 29, 2014 Share Posted January 29, 2014 No, you don't need to re-rip them. Just use a utility to bump their modified time by a couple minutes. Link to comment Share on other sites More sharing options...
bigjohn 655 Posted January 29, 2014 Share Posted January 29, 2014 You can use a tool like this that integrates into the Windows Explorer shell menu: http://www.petges.lu I've used it for years. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted February 1, 2014 Author Share Posted February 1, 2014 I used the tool mentioned above with no results. Link to comment Share on other sites More sharing options...
ebr 14910 Posted February 1, 2014 Share Posted February 1, 2014 Did you run a library scan after you modified the file dates? Do they now show video codec information in the web client? Link to comment Share on other sites More sharing options...
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