nabikun 1 Posted December 22, 2016 Share Posted December 22, 2016 (edited) Hello! Thank you everyone involved to make emby possible. Well, I installed the emby server Version: 3.1.1.0 on my laptop for testing purposes. Everything went well and I can access my test files over my Xbox One, another PC, and my Lumia 950 XL using app.emby.media on Edge. But I can't connect using the official W10 mobile emby app. When I try to use "Emby Connect" the app returns the error "HeaderLoginFailure" and "MessageInvalidUser" And connecting manually to the server returns ""Connection Failure. We're unable to connect to the selected server right now. Please ensure it is running and try again" Using the non official emby app I can connect without problems using the "Emby Connect" and by IP+port. Looking at the server log, the only thing I think maybe is wrong is the GET request the APP is sending to the server: 2016-12-22 20:42:06.4608 Info HttpServer: HTTP GET http://192.168.2.15:8096/emby/System/Logs/Log?name=server-63618013405.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.14986 2016-12-22 20:42:06.5103 Info HttpServer: HTTP Response 200 to 192.168.2.15. Time: 50ms. http://192.168.2.15:8096/emby/System/Logs/Log?name=server-63618013405.txt 2016-12-22 20:42:32.6156 Info HttpServer: HTTP GET http://192.168.2.15:8096/emby/system/info/public. UserAgent: Mozilla/5.0 (Windows Phone 10.0; Android 6.0.1; MSAppHost/3.0; Microsoft; Lumia 950 XL Dual SIM) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Mobile Safari/537.36 Edge/15.14977 2016-12-22 20:42:32.6696 Info HttpServer: HTTP Response 200 to 192.168.2.54. Time: 54ms. http://192.168.2.15:8096/emby/system/info/public It seems there is a period at the end of the path, after the /public With the period, the browser returns "Unableto find the specified file." Removing the period the response is correct: {"LocalAddress":"http://192.168.2.15:8096","WanAddress":"http://189.40.47.25:8096","ServerName":"ED-NOTE","Version":"3.1.1.0","OperatingSystem":"Windows","Id":"6f8f54a8eb1042b0acd59fbddf17a232"} Any thoughts? Thank you! Edited December 22, 2016 by nabikun Link to comment Share on other sites More sharing options...
Luke 37007 Posted December 22, 2016 Share Posted December 22, 2016 Is this on the same machine? Link to comment Share on other sites More sharing options...
nabikun 1 Posted December 22, 2016 Author Share Posted December 22, 2016 (edited) Hmm, the server is installed on my Notebook running Windows 10. The app is on my Lumia 950 XL. I can access the server using the app.emby.media on the phone (Edge) and using the unofficial app, but not using the official app. BTW, my W10 Mobile is in Brazilian Portuguese, maybe this is relevant. Thank you! Edited December 22, 2016 by nabikun Link to comment Share on other sites More sharing options...
Luke 37007 Posted December 22, 2016 Share Posted December 22, 2016 What version of the app is installed? you'll have to check that in your installed apps. Link to comment Share on other sites More sharing options...
nabikun 1 Posted December 23, 2016 Author Share Posted December 23, 2016 Oh sorry, I forgot to check that. It's version 1.1.46.0. Link to comment Share on other sites More sharing options...
Luke 37007 Posted December 31, 2016 Share Posted December 31, 2016 @@nabikun have you resolved this? Link to comment Share on other sites More sharing options...
Solution nabikun 1 Posted January 5, 2017 Author Solution Share Posted January 5, 2017 Sorry for the late reply. Well, I just received an Emby Theater update on my Lumia 950XL (1.1.51.0), and the problem persist. But I guess the connection problem is related to the Win10 Mobile version on my 950XL. (Insider 10.0.14977.1000) I fired up my Lumia 1020 using an old version of Win10 Mobile (10.0.1056.456), installed Emby Theater from the Store and do not have any these connection issues. So apparently there is something happening under the hood with this insider version of Win10 Mobile that is preventing the app working as it should. The weird thing is that everything works (connection wise) using the app.emby.media address on Edge browser mobile. Thank you! 1 Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 5, 2017 Share Posted January 5, 2017 Thanks for the info ! Link to comment Share on other sites More sharing options...
tvinhas 13 Posted January 7, 2017 Share Posted January 7, 2017 I'm having the same problem with Windows 10 on the latest preview. Is there a workaround? Link to comment Share on other sites More sharing options...
Luke 37007 Posted January 7, 2017 Share Posted January 7, 2017 I see no issues on Windows 10 stable edition. Link to comment Share on other sites More sharing options...
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