chenks 21 Posted December 6, 2016 Author Share Posted December 6, 2016 yes, but my trial runs out in 6 days. Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 6, 2016 Share Posted December 6, 2016 There will be a new beta later today. Link to comment Share on other sites More sharing options...
chenks 21 Posted December 6, 2016 Author Share Posted December 6, 2016 ok Link to comment Share on other sites More sharing options...
Luke 37049 Posted December 7, 2016 Share Posted December 7, 2016 Hi @@chenks The latest beta version of the Emby app offers improved playback, refresh rate switching, and all the HD Audio pass-through you need. Check out the beta thread for more details: https://emby.media/community/index.php?/topic/42239-android-tv-beta-13x/ We think you'll enjoy the next update to the stable channel. Thanks ! Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 this new beta version doesn't even manage to play the file in question at all! i select the episode i get the spinny logo for a second, it then freezes and eventually the app crashes. Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 Did you do that just now? What was the name of the Emby user that was logged in? Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 yes about 1-2 minutes ago. emby user is the same as my forum username Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 and once it has locked up i have to do a force stop and clear the cache before the app will re-open Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 The Emby user wasn't "Simon"? Can you confirm the exact version of the app (from the app settings page)? Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 ah wait... just noticed there is another beta version available to update. i guess the one i got last night was not the one just released, but an older one Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 The Emby user wasn't "Simon"? Can you confirm the exact version of the app (from the app settings page)? yes that's the display name, but not the actual username? Emby confused me with that...i log into Emby with the username : chenks see above regarding version number Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 ok now on 1.3.1g file plays from start, but i chose to play by selecting a chapter than it just gives a constant spinny logo Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 ok now on 1.3.1g file plays from start, but i chose to play by selecting a chapter than it just gives a constant spinny logo Can you reproduce that and send a log from the app please? Thanks. Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 (edited) i still have the same audio sync issue as i did with the non-beta. file currently playing with audio out of sync. audio setting is set to downmix to stereo. when set to direct it was silent. the chapter issue. i select, say chapter 4, it brings up a frozen image of what chapter 4 starts with, but fails to start playing. i have done that right just now. i have just used the send logs options Sony KD32XD8306 Android TV 6.0.1 Edited December 7, 2016 by chenks Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 i still have the same audio sync issue as i did with the non-beta. file currently playing with audio out of sync. That pretty much convinces me that the issue is being created by the transcode then. Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 it's just the audio that is transcoding isn't it?as the video format should be capable of direct play. so what is the solution? plex is able to play it fine. Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 I'm not sure at this point. On the chapter jump issue - how many items did you try this on? I can reproduce but only on some items. Some work fine. Also on the ones where chapter skip won't work, small seeks (like skipping ahead) work fine. The thing is, the app is doing the exact same thing for both of those operations so I cannot explain why one works and the other doesn't. When it doesn't work, it looks like ffmpeg just gets totally hung up on the server and never actually starts feeding video to the player. Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 tried it on two different files. both did the same. yes, scrubbing ahead does work 99% of the time, but i did manage to make it hang just like a chapter skip once. chapter skip worked fine (i think) on the non-beta version. Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 If you could, please reproduce the problem trying to jump in on chapters and then post both the server log and the ffmpeg log that is created. Instructions are here. Thanks! Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 server log - https://dl.dropboxusercontent.com/u/1499080/Log2.txt app log uploaded, i had to quit the app then force stop before i could get back into the app to send the logs Link to comment Share on other sites More sharing options...
Luke 37049 Posted December 7, 2016 Share Posted December 7, 2016 server log - https://dl.dropboxusercontent.com/u/1499080/Log2.txt app log uploaded, i had to quit the app then force stop before i could get back into the app to send the logs That's the transcoding log, thank you for that. Can you attach the general server log as well? thanks ! Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 https://dl.dropboxusercontent.com/u/1499080/serverLog.txt Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 server log - https://dl.dropboxusercontent.com/u/1499080/Log2.txt app log uploaded, i had to quit the app then force stop before i could get back into the app to send the logs So, what exactly happened? Please start from when you clicked on the chapter in the detail screen and detail everything you and the app did after that. I cannot reproduce any kind of crash. Thanks. Link to comment Share on other sites More sharing options...
chenks 21 Posted December 7, 2016 Author Share Posted December 7, 2016 (edited) i open the app i select a movie. on the standard pre-play screen i scroll down and select a chapter to start form (in this instance it was chapter 3 or 4 i think). the screen goes black with the standard scroller. then a static image of the start of that chapter appears, still the scroller. it stays like that until i back out of the app or force quite it (depending if it has locked up or not, which is more often than not). playing the movie from the start works fine (ignoring any of the audio sync issues i currently still have). this occurs with two different files i have tested (1 a movie and 1 a tv show) Edited December 7, 2016 by chenks Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 7, 2016 Share Posted December 7, 2016 Thanks. When you say "locked up" what do you mean? Do you get a grey screen? In the log you sent there is an error from the player attempting to load the content but nothing that looks like a crash. I think the next beta very well may allow these items to direct stream but I'd kinda like to know what this problem is and if we can fix it. Link to comment Share on other sites More sharing options...
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