barat 27 Posted November 7, 2016 Share Posted November 7, 2016 Hi, I have a strange problem ... For example in one dir I have season of Lucifer where each mkv has txt subs like file name ... Problem is, that for one video subs are displayed (but polish accents don't display correctly), and for other there is no subs (no matter if I try to watch through KODI or Windows Firefox) ... I attached logs from "successful" try, and no subs try. I'm not using path substitution since I prefer that server will stream everything (but have hope, that for x264 it will not transcode), but maybe I messed up with server config? no-subtitles-ffmpeg-remux-3265e7d6-1539-4579-8620-dde38d5bf855.txt no-subtitles-server-63614141652.txt subtitles-ffmpeg-remux-813b2d06-bff1-4a35-aaf5-11a3e43421bb.txt subtitles-server-63614141652.txt Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 7, 2016 Share Posted November 7, 2016 In your no subtitle example, the server has not recognized any external subtitles for that file. I would check out our wiki on how to name external subtitle files. thanks ! Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 7, 2016 Share Posted November 7, 2016 Hi @@barat For the "polish accents don't display correctly" issue, we'll track that here: https://emby.media/community/index.php?/topic/39560-subtitle-ansi-marking-on-accented-characters/ Best - James Link to comment Share on other sites More sharing options...
barat 27 Posted November 7, 2016 Author Share Posted November 7, 2016 Ok ... solved both issues ... i had subtitles in MPL2 from napiprojekt saved as .txt ... EMBY just don't like them :/ I used "To SRT Converter 2.1.0" to convert those to UTF8 and renamed them to XXX.pol.srt - now it works OK ... Weird thing is, that for example VLC on windows or KODI on Windows/android box (accessing directly from mounted smb) are omening those txt files and play them without problem ... Example file attached Lucifer.S02E06.720p.HDTV.X264-DIMENSION.txt Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 7, 2016 Share Posted November 7, 2016 Thanks for reporting back. Link to comment Share on other sites More sharing options...
barat 27 Posted November 7, 2016 Author Share Posted November 7, 2016 May I know why EMBY won't allow subs, which are playing fine for VLC or Media Player Classic? Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 7, 2016 Share Posted November 7, 2016 Using a txt file just has never come up before. I suppose we could add it but you're really the first person I've seen expecting a txt file to be handled as subtitles. Link to comment Share on other sites More sharing options...
barat 27 Posted November 7, 2016 Author Share Posted November 7, 2016 Well ... i mostly have embedded or srt, but it seems, that those was auto-downloaded from napiprojekt by KODI (without Emby addon) ... on napiprojekt (popular in PL) MPL2 mostly are txt ... If it's possible make EMBY smart as VLC where user doesn't care of subtitle format ... but I suppose that it wont be a priority It's not a problem to convert subs from time to time. BTW. It woul'd be nice to have an option in emby serv, where I can check, that if external subs missing lang indicator (like subs.srt instead subs.pol.srt) then those should be served as my default language of choice. Now externals without lang part displayed as subs with language "unknown" 1 Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 7, 2016 Share Posted November 7, 2016 BTW. It woul'd be nice to have an option in emby serv, where I can check, that if external subs missing lang indicator (like subs.srt instead subs.pol.srt) then those should be served as my default language of choice. Now externals without lang part displayed as subs with language "unknown" Yes that's a very good idea, thanks. Link to comment Share on other sites More sharing options...
djhifi 55 Posted November 8, 2016 Share Posted November 8, 2016 (edited) May I know why EMBY won't allow subs, which are playing fine for VLC or Media Player Classic? .srt's subtitles encoded in ANSI format (used to display accented characters on MANY Countries except English ones) is supported everywhere...except in EMBY for Linux distributions. I have started a long thread about this and supposedely it's being looked into. For now, the only way of workaround is: a) using KODI and dont stream anything from the server (or the problem will continue) or convert the subs to UTF-8 (standard for English countries). Which I wont do...cause i have over 7000 video files Cheers EDIT: Check the thread ive opened 2.5 months ago, like stated above. Edited November 8, 2016 by djhifi Link to comment Share on other sites More sharing options...
barat 27 Posted November 8, 2016 Author Share Posted November 8, 2016 (edited) About UTF-8 ... IMO this should be used everywhere, but unfortunately it's not For "english countries" almost any encoding will work, because there is no accents UTF-8 is universal. If You're software dev and You're using databases then it's natural that You make UTF8 your default choice Edited November 8, 2016 by barat Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 8, 2016 Share Posted November 8, 2016 Hi @@barat Be sure to keep a track of this thread as well, https://emby.media/community/index.php?/topic/39560-subtitle-ansi-marking-on-accented-characters/. The ideal world and real world may converge one day, but it's probably not something we should wait for. The media industry is certainly not unique in having to deal with inconsistent implementations, competing technologies, ambiguous specifications, etc. The sheer number of ways to deliver and consume media today, means that the number of possible combinations is always likely to result in their being some problem areas. It's pretty remarkable just how well it does work, all things considered. As with most things, there's always room to improve... - James Link to comment Share on other sites More sharing options...
LeftyCD 0 Posted November 12, 2016 Share Posted November 12, 2016 I cannot get subtitles to work at all... i tried external *.ass , internal, forced, not forced...nothing shows up (i can choose them but they just won´t show up). Is there a bug or something in the current server build? Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 12, 2016 Share Posted November 12, 2016 Hi, can you please discuss a specific example? Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 12, 2016 Share Posted November 12, 2016 To learn how to do that, please see how to report a media playback issue: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/?view=getnewpost Thanks ! Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 12, 2016 Share Posted November 12, 2016 Hello @@LeftyCD Do provide the information requested above, but as a heads up can you let me know what server version you are running and what client you were using for playback. -James Link to comment Share on other sites More sharing options...
LeftyCD 0 Posted November 12, 2016 Share Posted November 12, 2016 Yes, sorry for not providing more information. Server is running on the DS216play, at the moment i am on 3.1.211.0-1 beta, but i am pretty sure it also didn´t work on the latest stable. Main playback device is Xbox One (Emby Theater), also no success on Edge Browser, only time i could get the subtitles to work is with KODI on Fire TV Stick. I looked at the server log and found that it is complaining about unsupported subtitles, but then i don´t understand why Kodi could run it. Server Log attached. Thank you for your help! Log.txt Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 14, 2016 Share Posted November 14, 2016 @@LeftyCD can you additionally provide a copy of the media info from the bottom of the detail screen in the web app? thanks ! Link to comment Share on other sites More sharing options...
LeftyCD 0 Posted November 14, 2016 Share Posted November 14, 2016 Hi, i only can provide the mediainfo from another episode, because i hardcoded the subs for that particular episode that i can watch it. But this one should be exactly the same format (all are the same, and subs didn´t work for any of them). Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 14, 2016 Share Posted November 14, 2016 You said Edge does not work, is that using the Emby Theater web app in Edge, the built-in web app, or both? Link to comment Share on other sites More sharing options...
LeftyCD 0 Posted November 15, 2016 Share Posted November 15, 2016 (edited) That was just putting in the server url in Edge, so the built in web app i would say. I also received an update for Emby Theater on Xbox one yesterday and tested again, unfortunately no change. Edited November 15, 2016 by LeftyCD Link to comment Share on other sites More sharing options...
LeftyCD 0 Posted November 21, 2016 Share Posted November 21, 2016 Ok solved it. Xbox One is just a wannabe mediaplayer which cannot even handle .ass subtitles. So everything fine with emby, sorry. Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 21, 2016 Share Posted November 21, 2016 ass/ssa should work, i tested this weekend on xbox one to verify. Link to comment Share on other sites More sharing options...
Luke 37045 Posted November 21, 2016 Share Posted November 21, 2016 the issue is that we're burning them in with server transcoding and this might just be a little painful for your setup. Link to comment Share on other sites More sharing options...
LeftyCD 0 Posted November 22, 2016 Share Posted November 22, 2016 Yes i mean natively it does not support it. Xbox One seems to only support .srt subs. Also i had to disable transcoding, because Emby still wants to transcode many x265 files although xbox is capable of playing them. The only option that was still enabled on my server was the last one, something with extracting the video without transcoding it (what is this for? ), so the server basically just extracted the video but couldn´t burn the subs. I think until hardware transcoding is possible for the ds216play it doesn´t look good for me Or maybe xbox will just have proper subtitle support in the future. Thanks for your help Luke. Link to comment Share on other sites More sharing options...
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