Kiroha 1 Posted October 31, 2016 Share Posted October 31, 2016 Hello I Use Emby Server on my Synology. I just realise that I have a huge backdrop problem with black thumbnail. Here is a Screenshot look at the lift to the right Is there a way to quickly purge it ? Thx for answer Link to comment Share on other sites More sharing options...
Luke 37053 Posted October 31, 2016 Share Posted October 31, 2016 Hi there, we're very sorry to hear about this. Please provide the information requested in how to report a problem. Thanks ! Link to comment Share on other sites More sharing options...
Kiroha 1 Posted October 31, 2016 Author Share Posted October 31, 2016 (edited) Log.txt here is log files I just realise that when in my home screen I have black image for movie. So I decide to edit the media to change thumbnail Emby use. At this point I realise that I have a lot of backdrop with black image. If i delete it its Ok but there is a lot of backdrop. Edited October 31, 2016 by Kiroha Link to comment Share on other sites More sharing options...
Kiroha 1 Posted November 4, 2016 Author Share Posted November 4, 2016 Where Emby stock this files ? If I clean folder is there a Script that clean database ? Thx for answer Link to comment Share on other sites More sharing options...
Luke 37053 Posted November 9, 2016 Share Posted November 9, 2016 Hi, it looks like it's having some trouble accessing your image files. See these errors: Access to the path "/volume1/Films/FilmS HD/MKV/1080P/extrafanart/15yszF6DeZD9zUzh89WtY5pnnRD.jpg" is denied. Do this image file exist? Is it a valid image? Does Emby Server have access to read it? Including @@solabc16 in case he might have any ideas. Thanks ! Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 9, 2016 Share Posted November 9, 2016 Hello @@Kiroha Did you follow and/or cross-check your configuration against the reference setup here? https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Setting-Up-Your-Media-Library-Share If you can run the send logs utility and post the file reference here, I can take a closer look - https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs - James Link to comment Share on other sites More sharing options...
Kiroha 1 Posted November 10, 2016 Author Share Posted November 10, 2016 Hello and thanks for the answer. @@solabc16 The security is already done great like the manual say Perhaps I check the folder extrafan that Kodi Create and security is like that. Hope it we help you . Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 10, 2016 Share Posted November 10, 2016 Hello @Kiroha Thanks for the information, that all looks sensible. Are you able to run the send logs utility (https://github.com/M...us-Support-Logs) and post the file reference here? - James Link to comment Share on other sites More sharing options...
Kiroha 1 Posted November 11, 2016 Author Share Posted November 11, 2016 Of course Here is the sendlog : sendlogs_Syno-Kiro_synology_cedarview_713+_20161111T233124UTC.tgz Link to comment Share on other sites More sharing options...
Kiroha 1 Posted November 11, 2016 Author Share Posted November 11, 2016 I think I understand where it come from. When I fix the right for extrafanart and extrathumbs that Kodi create, I will recover the pictures and no black backdrop. But Emby inject all pictures of folders to all my movies . I don't think it's a normal way . By now I cannot remove this folders because I continue to use Kodi on my 2 beelink GT1 Device because i don't know if H265 is hardware decoded by it and not transcoded by my synology. Link to comment Share on other sites More sharing options...
Kiroha 1 Posted December 1, 2016 Author Share Posted December 1, 2016 Hello, any update to this ? Is there a way to delete all backdrop ? Thx for answers Link to comment Share on other sites More sharing options...
Kiroha 1 Posted December 30, 2016 Author Share Posted December 30, 2016 Hello, I always have my problem All my movies include pictures from extrafanart and extrathumbs folder that Kodi create. Is there a way to exclude this folder and remove backdrop from movies in bulk selection ? Thx for answer Link to comment Share on other sites More sharing options...
Luke 37053 Posted December 30, 2016 Share Posted December 30, 2016 Hello, any update to this ? Is there a way to delete all backdrop ? Thx for answers Not at this time. You'd have to use the trash can for each. Link to comment Share on other sites More sharing options...
Luke 37053 Posted December 30, 2016 Share Posted December 30, 2016 Hello, I always have my problem All my movies include pictures from extrafanart and extrathumbs folder that Kodi create. Is there a way to exclude this folder and remove backdrop from movies in bulk selection ? Thx for answer You have to just delete them. Link to comment Share on other sites More sharing options...
Kiroha 1 Posted December 30, 2016 Author Share Posted December 30, 2016 Bwah Anyway to delete it directly from database ? If I delete it from trash can I will be die in front of my screen If I delete Emby from my NAS and block the folder rights. Reinstall Emby after that it will create a new database ? Is the uninstall process clean the Emby folder from the app on synology ? Thx for answer Link to comment Share on other sites More sharing options...
Kiroha 1 Posted January 3, 2017 Author Share Posted January 3, 2017 2017 New year so I decided to use only Emby. For that I delete all Extrafanart Extrathumbs and .actors folder from my Kodi installation and reinstall Emby. For now i'm not experiencing backdrop problem But for future it's a good idea to make a multiple pin option for delete backdrop Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now