Since my server updated today sound no longer works for some files

[houseaddict 2]

It seems to only affect TV shows, they seem to all be mpeg and have mp3 sound. I've tried using a different ffmpeg installation and an emby reinstall but no difference. Any suggestions appreciated.

logs

: 

 

2016-10-30 23:07:08.7246 Info ConnectManager: Loading data from C:\Users\Gaz\AppData\Roaming\Emby-Server\data\connect.txt
2016-10-30 23:07:08.7807 Info Main: Sqlite 3.14.2 opening page size=4096;cache size=-100000;synchronous=Normal;data source=C:\Users\Gaz\AppData\Roaming\Emby-Server\data\library.db;journal mode=Wal;pooling=False;read only=False
2016-10-30 23:07:09.0431 Info HttpServer: Calling ServiceStack AppHost.Init
2016-10-30 23:07:11.3720 Info ServiceStackHost: Initializing Application Emby took 2786.5589ms. No errors detected.
2016-10-30 23:07:11.3930 Info ServerManager: Loading Http Server
2016-10-30 23:07:11.3930 Info HttpServer: attempting to load pfx: C:\Users\Gaz\AppData\Roaming\Emby-Server\ssl\cert_9c31b7884ea5475c8687970fc5996297.pfx
2016-10-30 23:07:11.4311 Info HttpServer: Adding HttpListener prefix http://+:8096/
2016-10-30 23:07:11.4311 Info HttpServer: Adding HttpListener prefix https://+:8920/
2016-10-30 23:07:11.4386 Info HttpServer: Enabling DualMode socket
2016-10-30 23:07:11.4386 Info HttpServer: Enabling DualMode socket
2016-10-30 23:07:11.7436 Info HttpClient: HttpClientManager GET: https://api.github.com/repos/MediaBrowser/Emby/releases
2016-10-30 23:07:13.2130 Info TaskManager: Daily trigger for Refresh people set to fire at 31/10/2016 05:00:00, which is 352.779790701667 minutes from now.
2016-10-30 23:07:13.2130 Info TaskManager: Daily trigger for Chapter image extraction set to fire at 31/10/2016 01:00:00, which is 112.779765666667 minutes from now.
2016-10-30 23:07:13.2130 Info TaskManager: Daily trigger for Start new log file set to fire at 31/10/2016 00:00:00, which is 52.7797155933333 minutes from now.
2016-10-30 23:07:13.2265 Info MediaEncoder: FFMpeg: C:\ffmpeg-20161029-1e660fe-win32-static\bin\ffmpeg.exe
2016-10-30 23:07:13.2265 Info MediaEncoder: FFProbe: C:\ffmpeg-20161029-1e660fe-win32-static\bin\ffprobe.exe
2016-10-30 23:07:13.2265 Info MediaEncoder: Validating media encoder at C:\ffmpeg-20161029-1e660fe-win32-static\bin\ffmpeg.exe
2016-10-30 23:07:13.2265 Info MediaEncoder: Running C:\ffmpeg-20161029-1e660fe-win32-static\bin\ffmpeg.exe -decoders
2016-10-30 23:07:13.2581 Info MediaEncoder: Decoder available: h264_qsv
2016-10-30 23:07:13.2581 Info MediaEncoder: Decoder available: mpeg2_qsv
2016-10-30 23:07:13.2581 Info MediaEncoder: Decoder available: vc1_qsv
2016-10-30 23:07:13.2581 Info MediaEncoder: Running C:\ffmpeg-20161029-1e660fe-win32-static\bin\ffmpeg.exe -encoders
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: libx264
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: libx265
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: mpeg4
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: msmpeg4
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: libvpx
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: libvpx-vp9
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: aac
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: libmp3lame
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: libopus
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: libvorbis
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: srt
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: h264_nvenc
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder available: h264_qsv
2016-10-30 23:07:13.2921 Info MediaEncoder: Encoder validation complete
2016-10-30 23:07:13.2921 Info App: ServerId: 4bf52529f2884810b785ecadb1f79934
2016-10-30 23:07:13.2921 Info App: Core startup complete

 

 

 

 

 

http://localhost:8096/emby/videos/41e167962a69218acfd788a962ad2328/hls1/main/215.ts?DeviceId=11262bb0c57f5b0243fe3f8b9c07ae0e&MediaSourceId=41e167962a69218acfd788a962ad2328&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=1&VideoBitrate=1535872000&AudioBitrate=128000&Level=51&Profile=high&PlaySessionId=fd413193bf454e2495cfa771c379f300&api_key=7100c5bc8b964c13a1a433cc83b65cc0&CopyTimestamps=false&TranscodingMaxAudioChannels=2&EnableSubtitlesInManifest=false&Tag=08b96e7fa88f74967084c028615e6c21&EnableSplittingOnNonKeyFrames=false

{"Protocol":"File","Id":"41e167962a69218acfd788a962ad2328","Path":"H:\\TV\\I'm Alan Partridge Season 1, 2 Complete + Extras DVDRip TSV\\Series 2\\I'm Alan Partridge Season 02 Episode 02 - The Colour of Alan.avi","Type":"Default","Container":"avi","Name":"480P/MPEG4/MP3","ETag":"08b96e7fa88f74967084c028615e6c21","RunTimeTicks":17250000000,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"SupportsProbing":true,"VideoType":"VideoFile","MediaStreams":[{"Codec":"mpeg4","CodecTag":"XVID","TimeBase":"1/25","CodecTimeBase":"1/25","IsInterlaced":false,"BitRate":1565494,"RefFrames":1,"IsDefault":false,"IsForced":false,"Height":576,"Width":1024,"AverageFrameRate":25,"RealFrameRate":25,"Profile":"Advanced Simple Profile","Type":"Video","AspectRatio":"5:4","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":5,"IsAnamorphic":false},{"Codec":"mp3","TimeBase":"1/16000","CodecTimeBase":"1/48000","DisplayTitle":"MP3 stereo","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":128000,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":1703131,"RequiredHttpHeaders":{}}

C:\ffmpeg-20161029-1e660fe-win32-static\bin\ffmpeg.exe -ss 00:10:45.000 -i file:"H:\TV\I'm Alan Partridge Season 1, 2 Complete + Extras DVDRip TSV\Series 2\I'm Alan Partridge Season 02 Episode 02 - The Colour of Alan.avi" -map_metadata -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -pix_fmt yuv420p -preset superfast -crf 23 -tune zerolatency -b:v 1565494 -maxrate 1565494 -bufsize 3130988 -vsync -1 -profile:v high -level 4.1 -force_key_frames "expr:gte(t,n_forced*3)" -vf "scale=trunc(min(max(iw\,ih*dar)\,1280)/2)*2:trunc(ow/dar/2)*2" -flags -global_header -copyts -codec:a:0 copy -max_delay 5000000 -avoid_negative_ts disabled -start_at_zero -hls_time 3 -start_number 215 -hls_list_size 0 -y "C:\Temp\transcoding-temp\9e5470e3613c3a6bd0a09f3c1cdf2042.m3u8"


ffmpeg version N-82151-g1e660fe Copyright © 2000-2016 the FFmpeg developers
built with gcc 5.4.0 (GCC)
configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-dxva2 --enable-libmfx --enable-nvenc --enable-avisynth --enable-bzlib --enable-libebur128 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenh264 --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-lzma --enable-decklink --enable-zlib
libavutil 55. 35.100 / 55. 35.100
libavcodec 57. 65.100 / 57. 65.100
libavformat 57. 57.100 / 57. 57.100
libavdevice 57. 2.100 / 57. 2.100
libavfilter 6. 66.100 / 6. 66.100
libswscale 4. 3.100 / 4. 3.100
libswresample 2. 4.100 / 2. 4.100
libpostproc 54. 2.100 / 54. 2.100
Input #0, avi, from 'file:H:\TV\I'm Alan Partridge Season 1, 2 Complete + Extras DVDRip TSV\Series 2\I'm Alan Partridge Season 02 Episode 02 - The Colour of Alan.avi':
Metadata:
artist : TSV Productions
Duration: 00:28:45.00, start: 0.000000, bitrate: 1703 kb/s
Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 1024x576 [sAR 1:1 DAR 16:9], 1565 kb/s, SAR 45:64 DAR 5:4, 25 fps, 25 tbr, 25 tbn, 25 tbc
Stream #0:1: Audio: mp3 (U[0][0][0] / 0x0055), 48000 Hz, stereo, s16p, 128 kb/s
[libx264 @ 033f5aa0] using SAR=2045/2048
[libx264 @ 033f5aa0] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
[libx264 @ 033f5aa0] profile High, level 4.1
Output #0, hls, to 'C:\Temp\transcoding-temp\9e5470e3613c3a6bd0a09f3c1cdf2042.m3u8':
Metadata:
encoder : Lavf57.57.100
Stream #0:0: Video: h264 (libx264), yuv420p, 1024x818 [sAR 2045:2048 DAR 5:4], q=-1--1, 1565 kb/s, 25 fps, 90k tbn, 25 tbc
Metadata:
encoder : Lavc57.65.100 libx264
Side data:
cpb: bitrate max/min/avg: 1565000/0/1565000 buffer size: 3130000 vbv_delay: -1
Stream #0:1: Audio: mp3 (U[0][0][0] / 0x0055), 48000 Hz, stereo, 128 kb/s
Stream mapping:
Stream #0:0 -> #0:0 (mpeg4 (native) -> h264 (libx264))
Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
[mpeg4 @ 034cf4c0] Video uses a non-standard and wasteful way to store B-frames ('packed B-frames'). Consider using the mpeg4_unpack_bframes bitstream filter without encoding but stream copy to fix it.
frame= 128 fps=0.0 q=39.0 size=N/A time=00:10:50.88 bitrate=N/A speed=1.3e+003x
frame= 272 fps=272 q=28.0 size=N/A time=00:10:56.64 bitrate=N/A speed= 656x
frame= 410 fps=273 q=26.0 size=N/A time=00:11:02.16 bitrate=N/A speed= 441x
frame= 548 fps=273 q=27.0 size=N/A time=00:11:07.68 bitrate=N/A speed= 333x
frame= 676 fps=270 q=26.0 size=N/A time=00:11:12.81 bitrate=N/A speed= 268x
frame= 814 fps=270 q=27.0 size=N/A time=00:11:18.33 bitrate=N/A speed= 225x
frame= 900 fps=268 q=29.0 Lsize=N/A time=00:11:21.74 bitrate=N/A speed= 203x 

 

 

 

 

 

 

 

 

 

 

 

 

[fusrodah26 5]

I was just about to post a topic for this exact same thing, however it's only happening when I use Google Chrome remotely. Everything works normally in Firefox and on the server PC using Emby for Windows Media. 

Edited October 31, 2016 by fusrodah26

[fusrodah26 5]

Here's my logs from my last attempts. 

server-63613438248.txt

ffmpeg-transcode-d680e153-4d0c-44e4-b87b-22f9345b0e17.txt

[houseaddict 2]

Yes, it's Chrome for me as well. Just confirmed it does work in Edge.

[houseaddict 2]

While it does play the files in edge I've had some problems with them just stopping playback mid way through. If I close the browser and resume it kicks off from the same spot ok.

This all worked perfectly on the last release though.

Edited October 31, 2016 by houseaddict

[jfarre20 3]

I am also having this issue. AVI files with MP3 sound on chrome for me.

Did chrome disable MP3 support?

[FabRut 6]

Same problem for me ! No sound only on google Chrome and IE ! 

Sound ok only on Edge ... (beekkk)

Test with enable/disable transcoding ... not work !

Update ffmpeg ... no sound.

Snif ! I waiting update ... Thanks

 

PS: Dev link download corrupt ??

Edited November 1, 2016 by FabRut

[snl1 1]

same problem with google chrome

 

firefox and the emby apps are working.

[Luke 37030]

It looks like we are direct copying the audio. Perhaps we were converting it before and there is something about the source audio that is preventing it from being playable directly. Can someone provide a sample file for testing? Thanks !

[fusrodah26 5]

How do I provide a sample? It says all the files I have are too big.

[ebr 14905]

Dropbox?

[Luke 37030]

Please try the online web app and let me know if the issue is resolved.

 

http://app.emby.media

 

Thanks.

[DMedia0824 0]

I just tried it in the web app and it works for me now in Chrome. If i connect to my server with IP address in chrome it still doesn't work there.

[Luke 37030]

Thanks. It will be resolved for your local web app with the next release of Emby Server.

[Luke 37030]

3.0.8500 is up with the fix. Thanks.

[FabRut 6]

Thanks Luke and dev ! 

The update work perfectly with sound on Chrome.

Good job. Yeahhh

:)

[Luke 37030]

Thanks for confirming.

[houseaddict 2]

Works for me too.

[houseaddict 2]

Playback does keep stopping for me though..

[Luke 37030]

Playback does keep stopping for me though..

 

Hi there, we're very sorry to hear about this. In order to best help you with this, please provide the information requested in how to report a media playback issue. Thanks !

[DMedia0824 0]

It's working. Awesome, thanks for the quick fix.

[Luke 37030]

Thanks for confirming.