HTPC23 4 Posted September 17, 2016 Share Posted September 17, 2016 So just installed ET on my XB1 but getting the following error when I try to connect... Just plugging in the IP address of the Media Server when it ask but no luck. Have it running fine on a Win10 PC - well actually that version is ET for Windows (not the app) as I don't have Win10 Anniversary edition yet. Any suggestion? Anything else I need to post to help troubleshoot? Thanks Link to comment Share on other sites More sharing options...
HTPC23 4 Posted September 24, 2016 Author Share Posted September 24, 2016 Anyone? Link to comment Share on other sites More sharing options...
Luke 36992 Posted September 24, 2016 Share Posted September 24, 2016 Hi, make sure you have the latest version of the app, and that the server is up to date and running at the time of your connection attempt. If the issue persists, then please try going through the steps in our Connection Troubleshooter. Thanks ! Link to comment Share on other sites More sharing options...
Xzener 729 Posted September 27, 2016 Share Posted September 27, 2016 Thought I would post here... The title says it all. When launching ET on Xbox One, it launches to a white screen with a cursor in the middle. Link to comment Share on other sites More sharing options...
Luke 36992 Posted September 27, 2016 Share Posted September 27, 2016 Thought I would post here... The title says it all. When launching ET on Xbox One, it launches to a white screen with a cursor in the middle. I would try again. It seems to be ok here. I can't reproduce that. Link to comment Share on other sites More sharing options...
Xzener 729 Posted September 27, 2016 Share Posted September 27, 2016 Very strange. Restarted multiple times, same issue. Uninstall/reinstall fixed it. Question, after an update we're required to sign in again... Why cant the "remember me", if checked previously, log us in? Link to comment Share on other sites More sharing options...
Luke 36992 Posted September 27, 2016 Share Posted September 27, 2016 It does remember, but you said you just uninstalled it so that would be why. Link to comment Share on other sites More sharing options...
AndyBak 11 Posted September 27, 2016 Share Posted September 27, 2016 Very strange. Restarted multiple times, same issue. Uninstall/reinstall fixed it. Question, after an update we're required to sign in again... Why cant the "remember me", if checked previously, log us in? Had the same issue and also resolved in the same way. I've had only a couple of issues with Emby failing on the xb1 (this and one where it kept crashing on launch with no details in log) however have found the easiest fix is normally a quick uninstall/reinstall. Link to comment Share on other sites More sharing options...
kentish 2 Posted September 28, 2016 Share Posted September 28, 2016 Had the same issue and also resolved in the same way. I've had only a couple of issues with Emby failing on the xb1 (this and one where it kept crashing on launch with no details in log) however have found the easiest fix is normally a quick uninstall/reinstall. Yeah I had the same issue and resolved the same way. Also notice that on occasions I log using emby connect details and then my server falls over. Happen twice, if it happens again I'll check the logs and report a possible bug. At work at mo! Link to comment Share on other sites More sharing options...
BAS 225 Posted September 28, 2016 Share Posted September 28, 2016 @@Luke Just so you know I've seen this as well, where Emby launches then quits immediately, server doesnt log anything as the app never gets that far. Like stated above, uninstalling the app and reinstalling to XB1 seems to fix it. I also noticed the tendency for this to be more frequent is after an update to the app the XB1 says getting your app ready as clear cut sign that the app was updated since last launch or use. Link to comment Share on other sites More sharing options...
Xzener 729 Posted September 29, 2016 Share Posted September 29, 2016 (edited) And, do you have to use your password to login again, even though remember me was checked?? Edited September 29, 2016 by Xzener Link to comment Share on other sites More sharing options...
Luke 36992 Posted September 29, 2016 Share Posted September 29, 2016 And, do you have to use your password to login again, even though remember me was checked?? You uninstalled and reinstalled the app. That's why you had to login again. Link to comment Share on other sites More sharing options...
PrincessClevage 173 Posted September 29, 2016 Share Posted September 29, 2016 Just my two cents, I have noticed the "just a moment getting your app ready" on XB1 but I have not had any issues with loading and never had to uninstall reinstall (yet). Link to comment Share on other sites More sharing options...
mediatalent 0 Posted September 29, 2016 Share Posted September 29, 2016 Very strange. Restarted multiple times, same issue. Uninstall/reinstall fixed it. Question, after an update we're required to sign in again... Why cant the "remember me", if checked previously, log us in? Was having the same white screen and cursor in the middle after last update. From the Store, I cannot see an option to uninstall. Would you mind telling me how you did that please ? Link to comment Share on other sites More sharing options...
Deathsquirrel 741 Posted September 29, 2016 Share Posted September 29, 2016 Was having the same white screen and cursor in the middle after last update. From the Store, I cannot see an option to uninstall. Would you mind telling me how you did that please ? Likewise and remove/reinstall fixed it. You can uninstall apps fro the My Apps & Games tool on the xbox. It's an option in the context menu for any installed app or game. Link to comment Share on other sites More sharing options...
Xzener 729 Posted September 30, 2016 Share Posted September 30, 2016 (edited) ? Edited October 1, 2016 by Xzener Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now