mhiggins 0 Posted September 9, 2016 Share Posted September 9, 2016 Hey guys, I'm having issues getting Direct Play working with a gen 1 Fire TV. When I try to tune to a channel I just get a spinning circle. I have the HTTP host service enabled, as well as the recommended URL setting (basically the first 2 of 3 checkboxes under the Http Service tab). I have also tried forcing the IP address as mentioned in this thread: http://emby.media/community/index.php?/topic/28034-no-direct-stream-live-tv/ but no luck. I attached a ServerWMC log from when I tried to tune to a channel. Any ideas? ServerWMC.1.log Link to comment Share on other sites More sharing options...
krustyreturns 191 Posted September 10, 2016 Share Posted September 10, 2016 Hi, I looked at your log but it doesn't have an instance of where you tried to start a direct play stream. Please restart serverwmc, try to start the stream, then post the log again. Thanks. Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 11, 2016 Author Share Posted September 11, 2016 Ack, sorry! Must have grabbed the wrong log file. This one should be correct. ServerWMC.log Link to comment Share on other sites More sharing options...
krustyreturns 191 Posted September 11, 2016 Share Posted September 11, 2016 Thanks for the log. I assume on the cases you logged above direct play did not work. According to this log, serverwmc is providing all the data it needs to for direct play (namely detailed stream info). For example: 2016/09/10 20:08:04.023 StreamInfo returned: 2016/09/10 20:08:04.023 > Type: Audio> Index: 0, Codec: ac3, Bitrate: 384.00 kbps, SampleRate: 48.00 ksps, Channels: 6, Layout: 5.1 2016/09/10 20:08:04.023 > Type: Audio> Index: 1, Codec: ac3, Bitrate: 128.00 kbps, SampleRate: 48.00 ksps, Channels: 1, Layout: 1.0 2016/09/10 20:08:04.023 > Type: Video> Index: 2, Codec: mpeg2video, Bitrate: (8.85) mbps, Framerate: 30 fps, Width: 1920, Height: 1080, Profile: MP, Level: Assuming your network can handle the bandwidth I think direct play should have worked. I guess we'll need the emby guys to enlighten us. Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 11, 2016 Author Share Posted September 11, 2016 Yes in this log I was not able to Direct Play to the Fire TV. The network should be sufficient. Both are connected via powerline. I am also able to play to my TV using DLNA. While we wait for the Emby guys, is there anything I can try in the meantime? Link to comment Share on other sites More sharing options...
Luke 37058 Posted September 11, 2016 Share Posted September 11, 2016 Please create an example and then provide the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 12, 2016 Author Share Posted September 12, 2016 Sure thing. What do you mean by "create an example"? Upload a log from Emby Server? Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 12, 2016 Share Posted September 12, 2016 He means play something that you think should play direct and then provide the logs from that session. Also, before doing that, confirm that you have the option to direct stream live TV enabled in the app. Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 12, 2016 Author Share Posted September 12, 2016 (edited) I checked to make sure and the Direct Stream Live TV option is enabled in the Fire TV app settings. The Direct Stream w/ VLC is enabled too, although disabling it doesn't fix the problem. In this session, I tried to tune to channel 13.1 under user 'matt'. When I do this, the screen looks like it will start playing but never gets past the black screen with the looping animation. I did not see any error messages pop up. I attached the logs from ServerWMC and the Emby Server. I also sent the logs from the Fire TV app from within the app. Let me know what else I can do! Edit: Just remembered that for some reason the time in the Fire TV app is 3 hours behind my local time. Haven't figured out why that is yet. So if there is some discrepancy in times between logs that is why! Edit 2: Just kidding, turns out I never looked in the Fire TV settings for the time zone. That set it to my correct time. Still having the issue of Direct Playing Live TV though :\ server-63609294637.txt ServerWMC.log Edited September 12, 2016 by mhiggins Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 13, 2016 Share Posted September 13, 2016 If you disable the option to direct stream Live TV, does it transcode and playback properly? If you have the option to bitstream DD turned on, try turning that off. Krusty - would a playback url for ServerWMC ever contain a '%' sign? Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 13, 2016 Author Share Posted September 13, 2016 If I turn off direct stream, it will transcode but playback is choppy. After a few minutes the audio and video get out of sync. As more time passes they get more out of sync. I currently have the option to bitstream DD on, as well as the other audio bitsteam option (forgot what it's called). Tonight I will try that! Link to comment Share on other sites More sharing options...
krustyreturns 191 Posted September 13, 2016 Share Posted September 13, 2016 (edited) Krusty - would a playback url for ServerWMC ever contain a '%' sign? Uh oh... Yes. Here is an example playback url (minus the http part to get it to display correctly in this post): 192.168.1.217:9180/serverwmc.stream/StreamRemuxFile?clientName=Emby%5eMORBO%5e0 that a problem? Edited September 13, 2016 by krustyreturns Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 13, 2016 Author Share Posted September 13, 2016 I tried all combinations of the bitstream audio options (DD on/DTS on, DD off/DTS on, DD on/DTS off, DD off/DTS off) and still no luck. Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 13, 2016 Share Posted September 13, 2016 Uh oh... Yes. Here is an example playback url (minus the http part to get it to display correctly in this post): 192.168.1.217:9180/serverwmc.stream/StreamRemuxFile?clientName=Emby%5eMORBO%5e0 that a problem? Okay, I think that explains why his direct playback doesn't work. That issue should be fixed already in the beta so you should be able to test it. Just for your edification - the issue is with the Android logger which interprets those % signs as formatting replacement holders but then it cannot find an object to replace and throws an exception. So the simple act of me attempting to display the path of what is being played in the log is crapping out and stopping playback. Interestingly, I did not see this error in his log but I suspect it is actually what is happening and the 1st gen fire just isn't logging it. Link to comment Share on other sites More sharing options...
krustyreturns 191 Posted September 13, 2016 Share Posted September 13, 2016 @@ebr, Thanks for the info, glad there is away around it in the logger. Good bit of detective work there. Yes, I can confirm direct play works with the beta. Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 14, 2016 Author Share Posted September 14, 2016 I updated my Emby Windows Server to the beta version (3.1.148.0) as well as reinstalled the Fire TV app, but Direct Play still isn't working.. :[ Here is the log from the server server-63609397316.txt Link to comment Share on other sites More sharing options...
Solution krustyreturns 191 Posted September 14, 2016 Solution Share Posted September 14, 2016 Sorry for not being clear, its the beta of the fire tv app that you need (.46). Here is the link to that explains how to get it: http://emby.media/community/index.php?/topic/24350-android-open-beta-testing/ 1 Link to comment Share on other sites More sharing options...
mjktg99 34 Posted September 14, 2016 Share Posted September 14, 2016 I am having the same issue on my shield tv. it will not play live tv with direct stream enabled. server-63609403845.txt Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 14, 2016 Author Share Posted September 14, 2016 Ah, thanks for the clarification! I will go ahead and sign up for the Fire TV beta. Do you know if it matters what version of the Emby Windows Server I am on? Link to comment Share on other sites More sharing options...
krustyreturns 191 Posted September 14, 2016 Share Posted September 14, 2016 I have tried both it on the emby stable and developer releases and it worked on both. Link to comment Share on other sites More sharing options...
mhiggins 0 Posted September 14, 2016 Author Share Posted September 14, 2016 The beta version worked! Thanks guys! Just a couple last questions. Every 5 seconds or so there is a stutter. Nothing huge but you can tell playback isn't 100% smooth. Network should be fine as the server is hooked up to a powerline adapter and getting speeds around 25 Mbps to the outside world, and the Fire TV is hooked directly into the router. I am able to pause TV but not rewind. Should this be possible with direct play? Not sure I understand the differences between direct play, direct stream, and transcoding. If these aren't quick answers just let me know and I can open up another thread in the correct place. Thanks! Link to comment Share on other sites More sharing options...
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