GroundZero 1 Posted September 1, 2016 Share Posted September 1, 2016 (edited) Hey just wondering if anyone could give me a quick hand. Putting it simply, the show "The Strain" Season 3, episode 1, is not being found when doing a library update. Not too sure why not to be honest... Some info: Emby = Latest version (v3.0.6400.0) Folder Structure = Just individual show folders, no different season folder Naming structure = The Strain - S03E01 - New York Strong HDTV-720p It has recognized all my other shows, which are named and stored in the same manner, so not too sure why it is being fussy. Also just a side note, I use Sonarr as my back end, always have with no issues. It auto renames and moves the videos to the proper directory. Any help would be Much appreciated. Thanks! Edited September 1, 2016 by GroundZero Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 1, 2016 Share Posted September 1, 2016 Hi, try running the Scan media library scheduled task. Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 1, 2016 Author Share Posted September 1, 2016 Hi, try running the Scan media library scheduled task. I have tried that but with no success Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 1, 2016 Share Posted September 1, 2016 can you show a screenshot of the folder and parent folder? thanks. Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 1, 2016 Author Share Posted September 1, 2016 Link to comment Share on other sites More sharing options...
ebr 14903 Posted September 1, 2016 Share Posted September 1, 2016 Clearly, the problem is the naming of your parent folder structure... Seriously, from that I can't see anything obviously wrong. Can you describe exactly what you mean by "not found"? Where are you looking? Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 1, 2016 Author Share Posted September 1, 2016 (edited) Clearly, the problem is the naming of your parent folder structure... Seriously, from that I can't see anything obviously wrong. Can you describe exactly what you mean by "not found"? Where are you looking? lmao And here's what i mean lol... Simply does not exist in the library...lol And I have ran the scan about a half dozen times, hoping it will pick up eventually lmao Edited September 1, 2016 by GroundZero Link to comment Share on other sites More sharing options...
ebr 14903 Posted September 1, 2016 Share Posted September 1, 2016 If you search for "new york strong" does it show up? Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 1, 2016 Author Share Posted September 1, 2016 (edited) If you search for "new york strong" does it show up? Hmmm, yes actually... It appears to just not be linked to the tv series? :S EDIT: .... It just Now clicked in what you meant by my naming structure!! LOL.... I thought you where being sarcastic because there's nothing wrong with it lmao... But I assume Plex is what you meant?? LOL..... I'm new to Emby Slowly migrating everything to it From plex though Edited September 1, 2016 by GroundZero Link to comment Share on other sites More sharing options...
ebr 14903 Posted September 1, 2016 Share Posted September 1, 2016 If you click on that search result do you get a normal episode detail screen that appears to have all the metadata? Does it show as a part of the right series and season? It almost looks like the Season is not getting created so there is no path to the item. Try hitting the '...' menu and select 'edit information'. Does it have the proper season number? Try putting it in if not. Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 1, 2016 Author Share Posted September 1, 2016 (edited) If you click on that search result do you get a normal episode detail screen that appears to have all the metadata? Does it show as a part of the right series and season? It almost looks like the Season is not getting created so there is no path to the item. Try hitting the '...' menu and select 'edit information'. Does it have the proper season number? Try putting it in if not. Where would I see the season number? EDIT: Apparently I'm blind, just saw the season number now lol...using remote desktop on a very small screen at school lol... woops...but ok, hope you can help Edited September 1, 2016 by GroundZero Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 1, 2016 Share Posted September 1, 2016 It looks like the metadata is fine but it's just not displaying for whatever reason. i'll do some testing. thanks. Link to comment Share on other sites More sharing options...
ebr 14903 Posted September 1, 2016 Share Posted September 1, 2016 On that episode screen click on "Season 3" at the top. That should take you to the season. Now edit it and see if anything is amiss. One thing to check would be if maybe it has a rating somehow that falls outside of whatever rating limits you may have set for the user in question. Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 2, 2016 Author Share Posted September 2, 2016 (edited) On that episode screen click on "Season 3" at the top. That should take you to the season. Now edit it and see if anything is amiss. One thing to check would be if maybe it has a rating somehow that falls outside of whatever rating limits you may have set for the user in question. Sorry for the late reply. I've played around with a few settings but still a no go EDIT: Scratch that... Was just tinkering around with the settings, and changed the release date to the date it was aired, and voila.... :/ A Very odd problem to have, but that's what made it appear lol.... Thanks for all your help Any idea on why that would happen, for future reference? Edited September 2, 2016 by GroundZero Link to comment Share on other sites More sharing options...
ebr 14903 Posted September 3, 2016 Share Posted September 3, 2016 Did the field actually contain "dd/mm/yyyy" or was that just the field hint in the form...? Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 3, 2016 Author Share Posted September 3, 2016 Did the field actually contain "dd/mm/yyyy" or was that just the field hint in the form...? Nope, it was just the hint. Link to comment Share on other sites More sharing options...
ebr 14903 Posted September 3, 2016 Share Posted September 3, 2016 Only thing I can figure is that, somehow, it thought it was a future date and you don't have the "Show Future Episodes" option checked...? Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 3, 2016 Author Share Posted September 3, 2016 Only thing I can figure is that, somehow, it thought it was a future date and you don't have the "Show Future Episodes" option checked...? I'm not even sure where the "Show Future Episodes" option is lol... Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 3, 2016 Share Posted September 3, 2016 I don't think it's related to that. I'm looking into what might be causing it. Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 3, 2016 Author Share Posted September 3, 2016 I don't think it's related to that. I'm looking into what might be causing it. Well, next episode comes out tomorrow, i'll update on whether it picks it up or not Link to comment Share on other sites More sharing options...
ebr 14903 Posted September 5, 2016 Share Posted September 5, 2016 I think now that the season is there, it will. Link to comment Share on other sites More sharing options...
Happy2Play 8242 Posted September 5, 2016 Share Posted September 5, 2016 I'm not even sure where the "Show Future Episodes" option is lol... User preferences (user icon)-Display Link to comment Share on other sites More sharing options...
GroundZero 1 Posted September 7, 2016 Author Share Posted September 7, 2016 (edited) So just wanted to update. It did pick up the next episode automatically Edited September 7, 2016 by GroundZero Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 7, 2016 Share Posted September 7, 2016 Thanks for reporting back. Link to comment Share on other sites More sharing options...
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