llygoden 6 Posted July 16, 2016 Share Posted July 16, 2016 Hi All, I discovered today when setting up my brother in laws Amazon Fire Stick that if the users password has the £ symbol in it you receive a message that the Username/Password is invalid. Changing the users password to not include the £ symbol allows the user access. I reset the users password before changing it to not include the £ so definitely knew I was entering the correct password. Other symbols seem to be ok, tested with ! and $ This only seems to be an issue on the Amazon device as the user could log in via a web browser and the Android application. Just thought I'd let you know, as it was a pain. Regards, Llygoden Link to comment Share on other sites More sharing options...
Luke 36992 Posted July 16, 2016 Share Posted July 16, 2016 Ah interesting, thanks for the info! Is this because the device offers no way to enter that symbol? Link to comment Share on other sites More sharing options...
llygoden 6 Posted July 16, 2016 Author Share Posted July 16, 2016 Nope, I can input the character it's available on the symbols screen. It just doesn't then accept the password as correct for the user. Link to comment Share on other sites More sharing options...
ebr 14898 Posted July 16, 2016 Share Posted July 16, 2016 That's strange. Luke - is the server/web side excluding some characters during the hash? Link to comment Share on other sites More sharing options...
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