horstepipe 356 Posted July 12, 2016 Share Posted July 12, 2016 hey anyone here who owns a DS916+ and can tell me something about the (Emby) transcoding performance? Link to comment Share on other sites More sharing options...
chris3452 21 Posted July 14, 2016 Share Posted July 14, 2016 Pretty poorly currently. Right now maybe could handle one 1080p transcode. The chip uses Intel quick sync for hardware transcodes which emby does not use. But and big but there is long forum in general discussion and at the end they have got hardware transcodes working. If they work it out it transcode ability will match what synology publishes. One side note I don't have one personally just been researching it cause it is the one I am getting next month Link to comment Share on other sites More sharing options...
horstepipe 356 Posted July 18, 2016 Author Share Posted July 18, 2016 Pretty poorly currently. Right now maybe could handle one 1080p transcode. The chip uses Intel quick sync for hardware transcodes which emby does not use. But and big but there is long forum in general discussion and at the end they have got hardware transcodes working. If they work it out it transcode ability will match what synology publishes. One side note I don't have one personally just been researching it cause it is the one I am getting next month Sorry but it is quite unclear what you want to say. Is Intel Quick Sync working or not? Link to comment Share on other sites More sharing options...
chris3452 21 Posted July 18, 2016 Share Posted July 18, 2016 Not in any releases. Diffently not on the synology boxes. 1 Link to comment Share on other sites More sharing options...
Luke 37049 Posted July 28, 2016 Share Posted July 28, 2016 We have a new installation procedure for Synology users. It's very easy and is now on our website: http://emby.media/nas-server.html All Synology users are recommended to use this going forward (if your model supports it). Link to comment Share on other sites More sharing options...
horstepipe 356 Posted August 3, 2016 Author Share Posted August 3, 2016 The chip uses Intel quick sync for hardware transcodes which emby does not use. mhh but here they say that Quick Sync is supported? https://github.com/MediaBrowser/Emby/wiki/GPU-Transcoding Link to comment Share on other sites More sharing options...
solabc16 379 Posted August 3, 2016 Share Posted August 3, 2016 Hello @@horstepipe Are you running the new Emby package for Synology - http://emby.media/nas-server.html? If so, can you playback some h264 content and then send your logs using the procedure detailed here: https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs - James Link to comment Share on other sites More sharing options...
horstepipe 356 Posted August 4, 2016 Author Share Posted August 4, 2016 Hello @@horstepipe Are you running the new Emby package for Synology - http://emby.media/nas-server.html? If so, can you playback some h264 content and then send your logs using the procedure detailed here: https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs - James Hey Sorry I don't own the DS916+ yet. If I was sure that hardware transcoding works properly in most cases I'd get it immediately. Regards Link to comment Share on other sites More sharing options...
chris3452 21 Posted August 4, 2016 Share Posted August 4, 2016 Intel processor that supports Intel QuickSync (As a rough guide these are i3, i5 and i7 desktop chips as well as a few embedded chips - BayTrail) -or- nVidia graphics card that support NVENC (These are the Kepler and Maxwell based GPUs - there are high-end and desktop variants of these cards(4)) Emby Server running on Microsoft Windows(1) The last one gets you. I am going to buy a 916+ next month myself so I will keep watching closely also. Chris 1 Link to comment Share on other sites More sharing options...
Vlaves 2 Posted August 8, 2016 Share Posted August 8, 2016 As Synology is useing ffmpeg for hardware transcoding as far as I know, shouldn't it be possible to utilize their ffmpeg while transcoding? As far as I can see, this is what exactly is beeing done on QNAP if I hve a look at their packeges, they have one using their ffmpeg. If some of the devs could comment on that please it would be great. Link to comment Share on other sites More sharing options...
Luke 37049 Posted August 8, 2016 Share Posted August 8, 2016 I don't believe they expose it for other apps to utilize. Nonetheless, we have already added Quick Sync support so you should be fine with that. Link to comment Share on other sites More sharing options...
solabc16 379 Posted August 8, 2016 Share Posted August 8, 2016 Hello @@Vlaves Are you currently running on a DS916+? If so and are running the Emby package for Synology, can you run the steps detailed below... https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Run-Diagnostics https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs -James Link to comment Share on other sites More sharing options...
ChannelZ 3 Posted August 10, 2016 Share Posted August 10, 2016 Nonetheless, we have already added Quick Sync support so you should be fine with that. So, let me clarify. Quick Sync is working on Intel-based Synology boxes? Yes or no? Thanks. 1 Link to comment Share on other sites More sharing options...
solabc16 379 Posted August 10, 2016 Share Posted August 10, 2016 Hello @@ChannelZ In theory we should be able to take advantage of the underlying hardware, however this isn't something we've been able to get into in any detail, prior to getting the Emby supported Synology package released. Do you own a DS916+? If you do (or anybody else reading this owns a NAS which has QSV support), let us know so we can follow this up in more detail. - James Link to comment Share on other sites More sharing options...
ChannelZ 3 Posted August 11, 2016 Share Posted August 11, 2016 Hello @@ChannelZ In theory we should be able to take advantage of the underlying hardware, however this isn't something we've been able to get into in any detail, prior to getting the Emby supported Synology package released. Do you own a DS916+? I don't. I was thinking of getting one, but only if QS works. I currently have a Drobo 5D running off a Dell Optiplex, which I run Windows on. Quick Sync works great on that (i3-6100), shame very little else is reliable (Drobo, bleugh). Link to comment Share on other sites More sharing options...
stratumorien 8 Posted August 17, 2016 Share Posted August 17, 2016 I just bought a DS916+ and setup Emby server. On the playback settings in Emby server management when I set to use Hardware Transcoding, Intel Quick Sync I get a spinning circle that doesn't stop. Currently playing HD 1080p video on nvidia shield client app and ffmeg is running using 25%cpu on synology. Playback is ok "at best". It stutters with periods where frame rate tanks. I fI close server settings and come back to the playback tab I see that quick sync is selected. However I cant confirm it is actually working as when I click "save" again it start the spinning circle again and doesn't stop. Brian Link to comment Share on other sites More sharing options...
stratumorien 8 Posted August 17, 2016 Share Posted August 17, 2016 Video playback fails unless Hardware Acceleration is disabled. I am now trying to get Live TV to play via MediaPortal. When playback is successful it uses 98% CPU and stutters like crazy. 1 Link to comment Share on other sites More sharing options...
ChannelZ 3 Posted August 17, 2016 Share Posted August 17, 2016 So, that to me says Quick Sync doesn't work. Thanks for confirming, stratumorien. Link to comment Share on other sites More sharing options...
solabc16 379 Posted August 17, 2016 Share Posted August 17, 2016 Hello @@stratumorien Thanks for the feedback, can you run the following procedures please, so we can take a look:- https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Run-Diagnosticshttps://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs Best - James Link to comment Share on other sites More sharing options...
stratumorien 8 Posted August 17, 2016 Share Posted August 17, 2016 Will do this in the evening when I return home. Link to comment Share on other sites More sharing options...
moulin 0 Posted September 23, 2016 Share Posted September 23, 2016 Uploaded logs for DS916+: sendlogs_nas_synology_braswell_916+_20160923T122824UTC.tgz Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 26, 2016 Share Posted September 26, 2016 Hello @@moulin Thanks for the logs, appreciated. If I give you access to the beta channel, would you mind updating to the latest beta and running the diagnostics/send logs again? - James Link to comment Share on other sites More sharing options...
moulin 0 Posted October 5, 2016 Share Posted October 5, 2016 Sure! Happy to help. Link to comment Share on other sites More sharing options...
solabc16 379 Posted October 5, 2016 Share Posted October 5, 2016 Hi @@moulin The latest set of updates have been rolled up into release 3.0.7300, so if you can update to that version and run some tests. If you can run the diagnostics afterwards and send the logs, that would be great. Thanks - James Link to comment Share on other sites More sharing options...
stratumorien 8 Posted October 14, 2016 Share Posted October 14, 2016 (edited) Apologies for losing sight of this. I had gone back to running the server on my intel NUC but recently took the plunge back to Synology as I have had more success with direct play of Live TV. I however am still very interested in functional hardware transcoding on the Synology. I just updated my Synology to .8100 package release just recently. Was the hardware transcoding configuration removed or am I just overlooking it? EDIT* I just now noticed that it has its own sub menu now, cool! Any progress towards this in the current build? If I can still help by contributing logs from my 916+ I am happy to do so. Thanks, Brian Edited October 14, 2016 by stratumorien Link to comment Share on other sites More sharing options...
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