dbanas001 1 Posted July 7, 2016 Share Posted July 7, 2016 Hi everyone! I'm a long time Plex user and wanted to give Emby a try. I consider myself pretty good with computers, but emby is just not working for me. I've followed the instructions, have installed emby several times, but every time I open emby it crashes. I've tried restarting, fresh installs and nothing works. Any ideas? Thanks! Dave Link to comment Share on other sites More sharing options...
Luke 36992 Posted July 7, 2016 Share Posted July 7, 2016 Hi, can you please supply the emby server log? http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks! Link to comment Share on other sites More sharing options...
dbanas001 1 Posted July 8, 2016 Author Share Posted July 8, 2016 I'm having trouble finding the log files. I'm unable to get them using the web interface or dashboard since the server fails to ever start. The directions you sent only show how to find the log file within windows, if I'm not mistaken. I searched through package contents as well as the system libraries and was unable to find any log files. Am I missing something? Thanks! Link to comment Share on other sites More sharing options...
Luke 36992 Posted July 8, 2016 Share Posted July 8, 2016 try ./{username}/config Link to comment Share on other sites More sharing options...
dbanas001 1 Posted July 8, 2016 Author Share Posted July 8, 2016 That did it! Thanks! I've attached the log. server-63603507835.txt Link to comment Share on other sites More sharing options...
Luke 36992 Posted July 8, 2016 Share Posted July 8, 2016 Hi, you're saying this was a fresh install just now? Link to comment Share on other sites More sharing options...
Luke 36992 Posted July 8, 2016 Share Posted July 8, 2016 Try shutting down the server and deleting this file /Users/davidbanas/.config/mediabrowser-server/data/library.db Link to comment Share on other sites More sharing options...
dbanas001 1 Posted July 8, 2016 Author Share Posted July 8, 2016 I deleted the file and did a fresh install. Maybe when I deleted the server app it didn't delete everything? Link to comment Share on other sites More sharing options...
dbanas001 1 Posted July 8, 2016 Author Share Posted July 8, 2016 That did it! Thanks for the help and quick responses! Link to comment Share on other sites More sharing options...
Luke 36992 Posted July 8, 2016 Share Posted July 8, 2016 Glad to hear it. Thanks for reporting back. Link to comment Share on other sites More sharing options...
Luke 36992 Posted July 8, 2016 Share Posted July 8, 2016 So you had the server a while ago? i think the issue is just the latest version reacting badly to an upgrade from a really old version, which we can fix. Link to comment Share on other sites More sharing options...
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