jpnassau 0 Posted June 20, 2016 Share Posted June 20, 2016 Hello, I attempted to upgrade to 3.1.31.0 Stable release today. The installation seems to have been completed and emby loads initially. When it prompts to restart is where the problem occurs. It goes through most of the process and then errors out stating: Unhandled exception: one or more errors occurred. Trying to manually restart the service also fails with this error. Attached are my logs. Prior to attempting this upgrade the server was working fine. It is currently running on Server 2012R2 as a service. It was just rebuilt roughly a month ago. Only plugin that is currently installed is NextPVR and the NextPVR server is separate. server-63602016228.txt unhandled_e3d325fc-0540-4556-a29f-c9b2d38b6fa0.txt Link to comment Share on other sites More sharing options...
Luke 37045 Posted June 20, 2016 Share Posted June 20, 2016 Hi, 3.3.31 is only a beta. 3.0.5972 is still the stable release. Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 Hi I have the same problem with 3.1.31 on WHS 2011 server, emby now no longer starts up. Can we roll back somehow ? Thanks Link to comment Share on other sites More sharing options...
Luke 37045 Posted June 20, 2016 Share Posted June 20, 2016 Hi I have the same problem with 3.1.31 on WHS 2011 server, emby now no longer starts up. Can we roll back somehow ? Thanks Hi, please make sure to see how to report a problem. Thanks. Link to comment Share on other sites More sharing options...
jpnassau 0 Posted June 20, 2016 Author Share Posted June 20, 2016 Weird. I just tried the stable release link and received version 3.1.33.0. At any rate that version is working as I expect. Not sure how I got the Dev release, but thank you for the insight! Link to comment Share on other sites More sharing options...
Luke 37045 Posted June 20, 2016 Share Posted June 20, 2016 Well that worries me so i just tried it and got the correct 3.0.5972. All of the links download a setup.exe so it's possible you had multiple and just clicked the wrong one. Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted June 20, 2016 Share Posted June 20, 2016 (edited) Well that worries me so i just tried it and got the correct 3.0.5972. All of the links download a setup.exe so it's possible you had multiple and just clicked the wrong one. I know yesterday I tried to update dev via website and got beta .30 but today working correctly. When this happened I noticed on Emby/releases there was no windows dev zip. Edited June 20, 2016 by Happy2Play Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 (edited) Hi Here are the last logs in the server log folder. Think I will try to install manually the version prior to this one that isn't currently working. Thanks Edited June 20, 2016 by cw-kid Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted June 20, 2016 Share Posted June 20, 2016 Hi I have the same problem with 3.1.31 on WHS 2011 server, emby now no longer starts up. Can we roll back somehow ? Thanks Running fine on WHS 2011 server here. Previous version is always on your system as system.old. A matter of deleting current system folder and renaming the .old folder. Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 Running fine on WHS 2011 server here. Previous version is always on your system as system.old. A matter of deleting current system folder and renaming the .old folder. Thanks for the tip! That's strange then if working OK for you, I rebooted the WHS server earlier but Emby still wont start. Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted June 20, 2016 Share Posted June 20, 2016 Your issue appears to point to a database issue. SQL logic error or missing database Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 Your issue appears to point to a database issue. SQL logic error or missing database Sounds serious! Link to comment Share on other sites More sharing options...
Sorahl 1 Posted June 20, 2016 Share Posted June 20, 2016 I have this issue both with the current release, and the latest beta (3.1.33.0) WHen I load the server I get the error pop up Unhandled Exception: One or more errors occurred I click ok and both that error window and the server load banner go away. It is not running. I can not log in via a browser. I'd send a log... but I can't get in to turn logging on. Suggestions? John Link to comment Share on other sites More sharing options...
Luke 37045 Posted June 20, 2016 Share Posted June 20, 2016 Try the newer beta from the website. Link to comment Share on other sites More sharing options...
Luke 37045 Posted June 20, 2016 Share Posted June 20, 2016 Hi there. In order to best help you, please provide the info requested in how to report a problem. Thanks! Link to comment Share on other sites More sharing options...
LurchZA 4 Posted June 20, 2016 Share Posted June 20, 2016 I'm also having issues with 3.1.31 crashing. Running as a service, but tried running the exe too. Will try the new version and see if it rectifies it before uploading the logs. Link to comment Share on other sites More sharing options...
Sorahl 1 Posted June 20, 2016 Share Posted June 20, 2016 Thanks!! I have attached the last two logs, from from the server and one from the error I am running Windows 8.1. I can provide hardware details if it ends up being pertinent. John server-63602029318.txt unhandled_378b8b66-a8d0-468f-b227-a48f24a1942c.txt Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted June 20, 2016 Share Posted June 20, 2016 Only way I could reproduce that error is to delete my library.db. Emby creates another but crashes with that error. I have backups so it was easy to restore. You may want to check to see if you have a Previous version (file properties). Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 Only way I could reproduce that error is to delete my library.db. Emby creates another but crashes with that error. I have backups so it was easy to restore. You may want to check to see if you have a Previous version (file properties). Looking in this folder C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\data There is a library.db file and its about 403mb. Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted June 20, 2016 Share Posted June 20, 2016 Exact same issue here Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 I've just downloaded the latest beta zip file and unzipped it and now I have a system folder with a load of files in there, what do I do? Just copy all these files over the existing ones? Thanks Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted June 20, 2016 Share Posted June 20, 2016 I've just downloaded the latest beta zip file and unzipped it and now I have a system folder with a load of files in there, what do I do? Just copy all these files over the existing ones? Thanks Yep replace one with the other. Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 Yep replace one with the other. OK I have copied the system folder over the live one and now when I try to start the emby server (I'm not running it as a service) I can see on the splash dialogue the version number is the new one 3.0.5972 and the emby icon is now in the system tray! Looking in the web browser at the emby web GUI it now loads up. In the dashboard its now saying I need to restart to finished updating. It also says: Pending Installations The following components have been installed or updated: MBServer (3.1.33) Please restart the server to finish applying updates. Guess I'll press the restart button.. Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted June 20, 2016 Share Posted June 20, 2016 That was going to be my next suggestion, installing stable version and see if it launches. You just confirmed it does. You can try another upgrade to .33 and see if it works and report back or hold off for another update. But it looks like others are having this same issue. Link to comment Share on other sites More sharing options...
cw-kid 192 Posted June 20, 2016 Share Posted June 20, 2016 Its restarted eventually took a long time and is now version 3.1.33.0 guess Luke pushed out another beta in between what I was doing. Link to comment Share on other sites More sharing options...
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