aswieton 0 Posted June 10, 2016 Share Posted June 10, 2016 During playing on chromecast (from mobile app) after few secound/minutes movie/series skips for something about 10 minutes forward or skip to next episode. I've tried to change on low resolution for testing but even on 360kb/s problem still occur. So it's not a problem with wifi additionally because when i use plex server all works fine. What information do you need to investigate problem? Please help I want to use your software not plex Thanks Artur Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 10, 2016 Share Posted June 10, 2016 Hi there, welcome. Can you please provide the info requested in how to report a media playback issue? thanks! Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 (edited) Thanks for response. Here you have server log with situation when playing series skip more then 10 minutes during playback. Start from mobile app and playing on chromecast devices I'm not sure it will be enough from my point of view nothing important there The problem is that during this situation no more logs are created. Regards server-63601182289.txt Edited June 10, 2016 by aswieton Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 Here you have logs from simillar situation with debug enable server-63601182289.txt Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 10, 2016 Share Posted June 10, 2016 and the transcoding log? Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 (edited) like I said no other logs on server side during playback. When I played something through for example browser I have transcoding log but during playing on chromecast from mobile app no transcoding log are created. I try again but... Edited June 10, 2016 by aswieton Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 I tried few times and still nothing. No transcoding logs. Is there any switch or something to force transcoding.log? Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 (edited) Here you have logs from chrome browser (desktop - wired network) to chromecast. The same situation like on mobile app. After about 2 minutes player skip 10 minutes forward. But still no transcoding.log. Is it possible that all is direct play (on chromecast is that even possible?!) and that is why i don't have trancoding.log? remux-77d77ba8-1fcf-472a-915c-6db1bc883d82.txt server-63601190100.txt Edited June 10, 2016 by aswieton Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 10, 2016 Share Posted June 10, 2016 ffmpeg log is really what i meant, regardless of whether it's transcoding or just a remux. the only thing i can guess is that we're stream copying this particular video when maybe it should be a full transcode. the log you've provided looks fine to me, it's possible that the chromecast just doesn't handle the output very well. can you provide a sample file for testing? thanks. Edit: can you also provide the external subtitle. thanks. Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 Strange thing. When I played some files through web browser on desktop computer I have transcoding.log but when I send the same file on chromecast no transcoding log are created. So it looks like on chromecast there are no transcoding so maybe this is the source of the problem. Is there any options/trick to force transcoding on chromecast? Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 10, 2016 Share Posted June 10, 2016 That's OK, the devices have different requirements so the output will vary. you can force transcoding for chromecast by lowering the in-app chromecast bitrate setting to a value lower than the content bitrate. Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 (edited) Ok so I switch bitrate from auto to 720p - 2Mbps and have transcoding.log. But now during playing it not skip to forward but just hung on different positions. In logs you have example when file hungs after 2:07. On plex when I have the same bitrate all works perfectly fine. It's from desktop to chromecast server-63601193884.txt transcode-77b24dcd-b1df-4936-97de-680d3c164362.txt Edited June 10, 2016 by aswieton Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 10, 2016 Share Posted June 10, 2016 Ok, please see post #9. I am going to need a sample file for testing. thanks. Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 Here you have from mobile app to chromecast. Again bitrate set to 720 - 2Mbps. This time files don't want to even start (tried different bitrate - works only on auto bitrate but with random skip). And again on plex mobile app to chromecast all works fine. server-63601193884.txt transcode-0402fca3-bb9c-407e-a40e-f2efa231bbc0.txt Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 But the file have more than 1GB it's a .mkv file. It's not special one I try a lot of them always the same result. How can I send you 1GB file? I can share you on GDrive, is that ok? Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 10, 2016 Share Posted June 10, 2016 yea that's fine. you can just pm me a link to it. thanks. Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 10, 2016 Author Share Posted June 10, 2016 Here you have example file https://drive.google.com/open?id=0B9KJfcTswN9tRlhQZm9fWkhQVmM thanks Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 14, 2016 Author Share Posted June 14, 2016 Hi Any new info? Thanks Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 17, 2016 Author Share Posted June 17, 2016 Please help because for now chromecast streaming is completly useless. Every file skips or hungs during playback. But Plex works fine Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 18, 2016 Share Posted June 18, 2016 At the moment I'm not sure what your issue is. i've tested your file, both with direct play and also with transcoding, and it's been smooth for me. But I will keep trying. You could potentially try updating ffmpeg as we are using your installed version. Maybe that's the difference. On linux we recommend the builds hosted here: http://johnvansickle.com/ffmpeg/ Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 18, 2016 Author Share Posted June 18, 2016 (edited) I have installed this version of ffmpeg and still the same problem. When I played on web browser or emby mobile app all works fine but chromecast. Edited June 18, 2016 by aswieton Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 21, 2016 Author Share Posted June 21, 2016 Can you explaine me what this mean: 2016-06-21 20:14:34.5661 Info HttpServer: HTTP Response 500 to 192.168.1.180. Time: 378ms. http://192.168.1.105:8096/emby/Users/582f4185664b414d9ce0e0c30a67f6df/Items?Limit=6&ParentId=2f564b34c598027ea24ffa969d9046bb&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&SortBy=DatePlayed&SortOrder=Descending&MediaTypes=Video&Filters=IsResumable&Recursive=true&Fields=PrimaryImageAspectRatio2016-06-21 20:14:34.5661 Info HttpServer: HTTP Response 500 to 192.168.1.180. Time: 378ms. http://192.168.1.105:8096/emby/Users/582f4185664b414d9ce0e0c30a67f6df/Items?SortBy=IsFavoriteOrLiked,Random&IncludeItemTypes=Movie&Limit=2&Recursive=true&ParentId=2f564b34c598027ea24ffa969d9046bb&EnableImageTypes=Backdrop&ImageTypes=Backdrop&Fields=PrimaryImageAspectRatio&ImageTypeLimit=12016-06-21 20:14:34.5684 Info HttpServer: HTTP Response 200 to 192.168.1.180. Time: 361ms. http://192.168.1.105:8096/emby/Users/582f4185664b414d9ce0e0c30a67f6df/Items/Latest?IncludeItemTypes=Movie&Limit=12&ParentId=2f564b34c598027ea24ffa969d9046bb&EnableImageTypes=Primary,Backdrop,Thumb&Fields=PrimaryImageAspectRatio&ImageTypeLimit=12016-06-21 20:14:34.5984 Error ServiceStackHost: ServiceBase<TRequest>::Service Exception *** Error Report *** Version: 3.1.33.0 Command line: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe Operating system: Unix 4.6.2.1 Processor count: 8 64-Bit OS: True 64-Bit Process: True Program data path: /var/lib/emby Mono: 4.4.0 (Stable 4.4.0.40/f8474c4 Mon Mar 28 12:22:29 UTC 2016) Application Path: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe Object reference not set to an instance of an object System.NullReferenceException at MediaBrowser.Api.UserLibrary.ItemsService+<GetItems>c__async1.MoveNext () <0x407b45e0 + 0x005e9> in <filename unknown>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0x7f5b547d9e30 + 0x00029> in <filename unknown>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0x7f5b547d7cf0 + 0x000b3> in <filename unknown>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0x7f5b547d7c50 + 0x00093> in <filename unknown>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0x7f5b547d7c00 + 0x0003a> in <filename unknown>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0x7f5b547d8470 + 0x00017> in <filename unknown>:0 at MediaBrowser.Api.UserLibrary.ItemsService+<Get>c__async0.MoveNext () <0x407b3900 + 0x00178> in <filename unknown>:0 2016-06-21 20:14:34.5986 Error HttpServer: Error processing request for /emby/Users/582f4185664b414d9ce0e0c30a67f6df/Items?SortBy=Random&IncludeItemTypes=Movie&Limit=20&Recursive=true&ParentId=2f564b34c598027ea24ffa969d9046bb&EnableImageTypes=Backdrop&ImageTypes=Backdrop&Fields=Taglines%2CPrimaryImageAspectRatio&ImageTypeLimit=1 *** Error Report *** Version: 3.1.33.0 Command line: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe Operating system: Unix 4.6.2.1 Processor count: 8 64-Bit OS: True 64-Bit Process: True Program data path: /var/lib/emby Mono: 4.4.0 (Stable 4.4.0.40/f8474c4 Mon Mar 28 12:22:29 UTC 2016) Application Path: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe Object reference not set to an instance of an object ServiceStack.HttpError No Stack Trace Available InnerException: System.NullReferenceException Object reference not set to an instance of an object at MediaBrowser.Api.UserLibrary.ItemsService+<GetItems>c__async1.MoveNext () <0x407b45e0 + 0x005e9> in <filename unknown>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0x7f5b547d9e30 + 0x00029> in <filename unknown>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0x7f5b547d7cf0 + 0x000b3> in <filename unknown>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0x7f5b547d7c50 + 0x00093> in <filename unknown>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0x7f5b547d7c00 + 0x0003a> in <filename unknown>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0x7f5b547d8470 + 0x00017> in <filename unknown>:0 at MediaBrowser.Api.UserLibrary.ItemsService+<Get>c__async0.MoveNext () <0x407b3900 + 0x00178> in <filename unknown>:0 Link to comment Share on other sites More sharing options...
Luke 37009 Posted June 21, 2016 Share Posted June 21, 2016 No, would need a discussion from you about activity you performed as well as the complete log file. just fyi, we have seen some issues with mono 4.4 so right now 4.2.3.4 is still the recommended version. Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 21, 2016 Author Share Posted June 21, 2016 Ok thanks I try older mono version because now i have funny situation. I borrow Intel Compute Stick from my friend and installed Emby Theater for Windows on it and it is completely unusable. All movies/series skips for example 10 minuts or even to next episode after 20 secound of playing. Sorry but I need to switch for now to Plex it works fine on chromecast and Intel Stick. Link to comment Share on other sites More sharing options...
aswieton 0 Posted June 30, 2016 Author Share Posted June 30, 2016 Hi After downgrade mono to version 4.2 everything on chromecast works fine. Thanks for help. Regards Artur Link to comment Share on other sites More sharing options...
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