adamtoth 0 Posted June 9, 2016 Share Posted June 9, 2016 I paid for and installed the store app on Windows 10. I am having a hard time using it - it seems to crash often and close, while browsing my music collection especially, or just clicking around. I have a rather large collection, mostly FLAC. It often crashes when trying to browse by artist/album/etc during the search/load process. Any one else see instability with this app on Windows 10? Thanks, -Adam Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted June 9, 2016 Share Posted June 9, 2016 Yep, it crashes for me sometimes also when I click on something after music. Not sure if it's because I have 80K+ songs or not. Mine are almost all wma. I can't really make out what the problem is reading the logs Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 9, 2016 Share Posted June 9, 2016 Hi, Can you see if you can post a crashlog so that we can see what kind of exception that is occurring? Thanks Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 9, 2016 Share Posted June 9, 2016 I think I know what the problem is, I've seen some issues while working on the pure win10 app which I've fixed on that app, but the win8 app still could end up in this situation. But, a log or two could confirm my theory. Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted June 9, 2016 Share Posted June 9, 2016 Here are mine from a little while ago. I think I clicked Music then Album Artist http://pastebin.com/C1xTtQLE http://pastebin.com/64hM8cy2 http://pastebin.com/pEHuWTAQ Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 9, 2016 Share Posted June 9, 2016 Thanks. I'll look into it. 2 Link to comment Share on other sites More sharing options...
adamtoth 0 Posted June 10, 2016 Author Share Posted June 10, 2016 Thanks for looking into it. What are the steps to provide you a crash log? Also, where might I find the pure Windows 10 app? Is there a beta or dev version I can try? Or has it not been released yet to public? Link to comment Share on other sites More sharing options...
FrostByte 5044 Posted June 10, 2016 Share Posted June 10, 2016 Click the hamburger in the top left Select Settings View Logs Scroll to the bottom of the list to find the latest logs Select the log you want (you should see the date in the file name and the words FATAL or ERROR) At bottom right you should see a "Copy Text" button to add to your clipboard Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 10, 2016 Share Posted June 10, 2016 The Win10 app is still under development, once we got something good enough to share with you fine folks we'll do so. 2 Link to comment Share on other sites More sharing options...
agood 0 Posted June 18, 2016 Share Posted June 18, 2016 Any updates? Thanks for taking the time to look into it but it has been 5 months now and still the same problem. Just a bit annoying for a paid app.... Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 18, 2016 Share Posted June 18, 2016 Current status: Time is currently spent on a UWP app instead of trying to fix issues in the win8 app to work on Win10, this app will be upgraded for free. 4 Link to comment Share on other sites More sharing options...
Xzener 729 Posted June 24, 2016 Share Posted June 24, 2016 This is exciting... Can't wait for a dedicated Xbox One app. Link to comment Share on other sites More sharing options...
Hydro 5 Posted June 27, 2016 Share Posted June 27, 2016 Hi I just buy a new w10 tablet. I try your app, everything seems to work fine but on offline mode, after stoping a movie, when i try to play it back again the app crash. Do you have an idea on the release date of the w10 app ? If i buy your current app, i get free upgrade right ? Thank for your work Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 27, 2016 Share Posted June 27, 2016 Hi, Release date is depending on Windows 10 Anniversary release, once that is live the plan is to release the app. And yes, the current Win8 app will be upgraded for free to win 10 Link to comment Share on other sites More sharing options...
Nequit 16 Posted June 29, 2016 Share Posted June 29, 2016 Release date is depending on Windows 10 Anniversary release, once that is live the plan is to release the app. https://blogs.windows.com/windowsexperience/2016/06/29/windows-10-anniversary-update-available-august-2/ Link to comment Share on other sites More sharing options...
Hydro 5 Posted June 29, 2016 Share Posted June 29, 2016 So new app on august 3 Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 29, 2016 Share Posted June 29, 2016 Hopefully they'll allow for submissions earlier so that the app is available on the 2nd. But we'll see. Link to comment Share on other sites More sharing options...
Hydro 5 Posted June 29, 2016 Share Posted June 29, 2016 Your future app need some new things on the anniversary update ? So we will not be able to use it without the update? Link to comment Share on other sites More sharing options...
7illusions 1249 Posted June 29, 2016 Share Posted June 29, 2016 Your future app need some new things on the anniversary update ? So we will not be able to use it without the update? Yes, correct. Link to comment Share on other sites More sharing options...
Hydro 5 Posted July 3, 2016 Share Posted July 3, 2016 Link to comment Share on other sites More sharing options...
agood 0 Posted August 3, 2016 Share Posted August 3, 2016 Any updates on the W10 release? Link to comment Share on other sites More sharing options...
7illusions 1249 Posted August 3, 2016 Share Posted August 3, 2016 Any updates on the W10 release? It's rolling out right now, some people have already found it in Store. Just make sure you've updated to Windows 10 Anniversary. Link to comment Share on other sites More sharing options...
Wetpaws 2 Posted September 4, 2016 Share Posted September 4, 2016 Hi I am having a problem with play back. I get random freeze ups and some times the picture looks like its flashing. at time it plays fine then for no reason it just stops and I can see it trying to play but it does not. I find that some times I can close the emby player app and restart it it will resume other times it will not. I never had this problem before the update. All videos play fine if I go to the source dir and use vlc player. Any help would be great Link to comment Share on other sites More sharing options...
7illusions 1249 Posted September 4, 2016 Share Posted September 4, 2016 When you are experiencing these issues, can you have a look in the upper right corner of the app on the osd. What does it say there? Thanks Link to comment Share on other sites More sharing options...
Nikolaech 32 Posted September 5, 2016 Share Posted September 5, 2016 App crashes on Windows 10 when the button is clicked "guide" for live TV is used the plugin DVBViewer Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now