cmcg 874 Posted July 13, 2016 Author Share Posted July 13, 2016 Hi @@rbeier1221 Thanks for the screenshot. I realise now that I started programming the guide in the spring when our clocks here in the UK were equal to universal time (GMT). Now I look at it again mine is an hour out. I clearly have more work to do! Link to comment Share on other sites More sharing options...
rbeier1221 2 Posted July 13, 2016 Share Posted July 13, 2016 Sure thing! I am no programmer, but I make one hell of a BETA tester. I will keep my eyes open for the next version. Link to comment Share on other sites More sharing options...
CBers 6766 Posted July 14, 2016 Share Posted July 14, 2016 CBers,i tried the fix. And guess what? Still doing same thing Same here. I even uninstalled and reinstalled the app, but it just takes forever to go to the home screen. @@cmcg - any timescale on the next beta please? Link to comment Share on other sites More sharing options...
CBers 6766 Posted July 14, 2016 Share Posted July 14, 2016 Some server log entries to go along with the slow observations. 2016-07-14 20:17:51.0265 Info HttpServer: HTTP Response 200 to 192.168.1.199. Time: 308ms. http://192.168.1.140:8096/emby/Users/AuthenticateByName?format=json 2016-07-14 20:17:51.1785 Info HttpServer: HTTP GET http://192.168.1.140:8096/emby/Users/fe8e98c1df54d9b502474bab46ee8982/Views?format=json&SortBy=SortName&SortOrder=Ascending. UserAgent: Mozilla/5.0 (SmartHub; SMART-TV; U; Linux/SmartTV+2013; Maple2012) AppleWebKit/535.20+ (KHTML, like Gecko) SmartTV Safari/535.20+ 2016-07-14 20:18:01.7001 Debug SqliteItemRepository: GetItemList query time (slow): 183817ms. Query: select type,data,StartDate,EndDate,IsOffline,ChannelId,IsMovie,IsSports,IsKids,IsSeries,IsLive,IsNews,IsPremiere,EpisodeTitle,IsRepeat,CommunityRating,CustomRating,IndexNumber,IsLocked,PreferredMetadataLanguage,PreferredMetadataCountryCode,IsHD,ExternalEtag,DateLastRefreshed,Name,Path,PremiereDate,Overview,ParentIndexNumber,ProductionYear,OfficialRating,OfficialRatingDescription,HomePageUrl,DisplayMediaType,ForcedSortName,RunTimeTicks,VoteCount,DateCreated,DateModified,guid,Genres,ParentId,Audio,ExternalServiceId,IsInMixedFolder,DateLastSaved,LockedFields,Studios,Tags,SourceType,TrailerTypes,DateModifiedDuringLastRefresh,OriginalTitle,PrimaryVersionId,DateLastMediaAdded,Album,CriticRating,CriticRatingSummary,IsVirtualItem,SeriesName,SeasonName,SeasonId,SeriesId,SeriesSortName,UserDataDb.UserData.UserId,UserDataDb.UserData.lastPlayedDate,UserDataDb.UserData.playbackPositionTicks,UserDataDb.UserData.playcount,UserDataDb.UserData.isFavorite,UserDataDb.UserData.played,UserDataDb.UserData.rating from TypedBaseItems A left join UserDataDb.UserData on UserDataKey=UserDataDb.UserData.Key And (UserId=@UserId) where IsFavorite=@IsFavorite AND (TopParentId in ('c891775f27f2699625c1478e5d1ed5a0','aad8f038e15d789a9b6cf4af6b2254f0','932ec0f91338f7744989e01d529103d1','0a8a4621210a0bfc60d739ce579abc65','07416228c945b3e4e552610f712a96ff','58b12d7806076d3d792965d6cf2f7b7e','0d7184d3fe01c3c3d9a49420ac872c4f','e96c3ce9ca067ec319bce77ccf35ff81','af998fd77d226c0983ed6b347d65035e','aad8f038e15d789a9b6cf4af6b2254f0','384fe71bd5db8c0c97c6b356a93be6d8','864d2f621a8fb67cf025af5b0a4fbef4','65ea79b7088bfc7fdbd9fa6e2b002ec8','1efabbcdf6d961bcf2288cd66955a39c')) Group by PresentationUniqueKey ORDER BY SortName ASC 2016-07-14 20:18:01.7001 Debug SqliteItemRepository: GetItemList query time (slow): 135357ms. Query: select type,data,StartDate,EndDate,IsOffline,ChannelId,IsMovie,IsSports,IsKids,IsSeries,IsLive,IsNews,IsPremiere,EpisodeTitle,IsRepeat,CommunityRating,CustomRating,IndexNumber,IsLocked,PreferredMetadataLanguage,PreferredMetadataCountryCode,IsHD,ExternalEtag,DateLastRefreshed,Name,Path,PremiereDate,Overview,ParentIndexNumber,ProductionYear,OfficialRating,OfficialRatingDescription,HomePageUrl,DisplayMediaType,ForcedSortName,RunTimeTicks,VoteCount,DateCreated,DateModified,guid,Genres,ParentId,Audio,ExternalServiceId,IsInMixedFolder,DateLastSaved,LockedFields,Studios,Tags,SourceType,TrailerTypes,DateModifiedDuringLastRefresh,OriginalTitle,PrimaryVersionId,DateLastMediaAdded,Album,CriticRating,CriticRatingSummary,IsVirtualItem,SeriesName,SeasonName,SeasonId,SeriesId,SeriesSortName from TypedBaseItems A where ParentId=@ParentId 2016-07-14 20:18:01.7001 Debug SqliteItemRepository: GetItemList query time (slow): 10514ms. Query: select type,data,StartDate,EndDate,IsOffline,ChannelId,IsMovie,IsSports,IsKids,IsSeries,IsLive,IsNews,IsPremiere,EpisodeTitle,IsRepeat,CommunityRating,CustomRating,IndexNumber,IsLocked,PreferredMetadataLanguage,PreferredMetadataCountryCode,IsHD,ExternalEtag,DateLastRefreshed,Name,Path,PremiereDate,Overview,ParentIndexNumber,ProductionYear,OfficialRating,OfficialRatingDescription,HomePageUrl,DisplayMediaType,ForcedSortName,RunTimeTicks,VoteCount,DateCreated,DateModified,guid,Genres,ParentId,Audio,ExternalServiceId,IsInMixedFolder,DateLastSaved,LockedFields,Studios,Tags,SourceType,TrailerTypes,DateModifiedDuringLastRefresh,OriginalTitle,PrimaryVersionId,DateLastMediaAdded,Album,CriticRating,CriticRatingSummary,IsVirtualItem,SeriesName,SeasonName,SeasonId,SeriesId,SeriesSortName from TypedBaseItems A where ParentId=@ParentId 2016-07-14 20:18:01.7001 Debug HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: a561ba1ba6344b289c81f5edc5e54490 2016-07-14 20:18:01.7001 Debug HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: cb779c03b4d5480e9bfb560668e4fcd7 2016-07-14 20:18:01.7001 Info HttpServer: HTTP Response 200 to 192.168.1.199. Time: 10528ms (slow). http://192.168.1.140:8096/emby/Users/fe8e98c1df54d9b502474bab46ee8982/Views?format=json&SortBy=SortName&SortOrder=Ascending 2016-07-14 20:18:01.7001 Info HttpServer: HTTP Response 200 to 192.168.1.199. Time: 135370ms. http://192.168.1.140:8096/emby/Users/fe8e98c1df54d9b502474bab46ee8982/Views?format=json&SortBy=SortName&SortOrder=Ascending 2016-07-14 20:18:01.7671 Debug HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: 4f0e2614bb674e1e9e78dde3da6e30fe 2016-07-14 20:18:01.7671 Info HttpServer: HTTP Response 200 to 192.168.1.199. Time: 183919ms. http://192.168.1.140:8096/emby/Users/fe8e98c1df54d9b502474bab46ee8982/Items?format=json&SortBy=SortName&SortOrder=Ascending&Filters=IsFavorite&fields=SortName&recursive=true Link to comment Share on other sites More sharing options...
cmcg 874 Posted July 15, 2016 Author Share Posted July 15, 2016 Hey @@Luke. Could you take a look at the log from @@CBers? Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted July 15, 2016 Share Posted July 15, 2016 When cinema mode is enabled a movie will fail to start, it just sits saying loading, you can still navigate around in this state. As soon as I disabled cinema mode in settings it plays straight away. Link to comment Share on other sites More sharing options...
cmcg 874 Posted July 15, 2016 Author Share Posted July 15, 2016 (edited) When cinema mode is enabled a movie will fail to start, it just sits saying loading, you can still navigate around in this state. As soon as I disabled cinema mode in settings it plays straight away. Works for me. Anyone else? Edited July 15, 2016 by cmcg Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted July 15, 2016 Share Posted July 15, 2016 Works for me. Anyone else? Just tried on my HTS and TV and CM works just fine on both. Played two trailers and then started movie on both devices. Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted July 16, 2016 Share Posted July 16, 2016 Definitely not working for me. This is the log from the TV when hitting play on a movie with Cinema mode enabled. the trailer never actually starts, just says loading in the top right and nothing else appears in the TV log. To play anything I have to exit out of the app. This is the server log from the moment of hitting play on a movie (at another attempt). I'm on the stable version of the server. 2016-07-16 13:48:38.6363 Info HttpServer: HTTP GET http://192.168.1.254/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60?format=json&ExcludeLocationTypes=Virtual. UserAgent: Mozilla/5.0 (SmartHub; SMART-TV; U; Linux/SmartTV+2014; Maple2012) AppleWebKit/537.42+ (KHTML, like Gecko) SmartTV Safari/537.42+ 2016-07-16 13:48:38.6675 Info HttpServer: HTTP Response 200 to 192.168.1.8. Time: 31ms. http://192.168.1.254/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60?format=json&ExcludeLocationTypes=Virtual 2016-07-16 13:48:38.6832 Info HttpServer: HTTP GET http://192.168.1.254:80/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60/Intros. UserAgent: Mozilla/5.0 (SmartHub; SMART-TV; U; Linux/SmartTV+2014; Maple2012) AppleWebKit/537.42+ (KHTML, like Gecko) SmartTV Safari/537.42+ 2016-07-16 13:48:38.6988 Info HttpServer: HTTP Response 200 to 192.168.1.8. Time: 16ms. http://192.168.1.254:80/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60/Intros 2016-07-16 13:48:38.7144 Info HttpServer: HTTP GET http://192.168.1.254:80/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60/Intros. UserAgent: Mozilla/5.0 (SmartHub; SMART-TV; U; Linux/SmartTV+2014; Maple2012) AppleWebKit/537.42+ (KHTML, like Gecko) SmartTV Safari/537.42+ 2016-07-16 13:48:38.7300 Info HttpServer: HTTP Response 200 to 192.168.1.8. Time: 16ms. http://192.168.1.254:80/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60/Intros 2016-07-16 13:48:38.7457 Info HttpServer: HTTP GET http://192.168.1.254/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60?format=json&ExcludeLocationTypes=Virtual. UserAgent: Mozilla/5.0 (SmartHub; SMART-TV; U; Linux/SmartTV+2014; Maple2012) AppleWebKit/537.42+ (KHTML, like Gecko) SmartTV Safari/537.42+ 2016-07-16 13:48:38.7769 Info HttpServer: HTTP Response 200 to 192.168.1.8. Time: 31ms. http://192.168.1.254/emby/Users/9091230717aa4599a46518074af08cfd/Items/28098e7b6fe6924894fd16653fe6ff60?format=json&ExcludeLocationTypes=Virtual 2016-07-16 13:48:38.8082 Info HttpServer: HTTP GET http://192.168.1.254/emby/Users/9091230717aa4599a46518074af08cfd?format=json. UserAgent: Mozilla/5.0 (SmartHub; SMART-TV; U; Linux/SmartTV+2014; Maple2012) AppleWebKit/537.42+ (KHTML, like Gecko) SmartTV Safari/537.42+ 2016-07-16 13:48:38.8238 Info HttpServer: HTTP Response 200 to 192.168.1.8. Time: 16ms. http://192.168.1.254/emby/Users/9091230717aa4599a46518074af08cfd?format=json Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted July 16, 2016 Share Posted July 16, 2016 Also, the app won't launch without an internet connection. I was having internet access issues last weekend and when I came to start the app it stated I had no network access. My internal network was working fine and my server was accessible, it's just that I didn't have external internet access. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted July 16, 2016 Share Posted July 16, 2016 (edited) Definitely not working for me. This is the log from the TV when hitting play on a movie with Cinema mode enabled. Could it be the way CM is configured? Here are my server settings Also, I don't have an local trailers in the media folders (even though it's checked in my server settings). I'm just running the Trailers plug-in so all my trailers are coming from wherever those are stored. Just looking at your tv log it looks like it's a trailer of yours maybe? Edited July 16, 2016 by FrostByte Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted July 16, 2016 Share Posted July 16, 2016 Also, the app won't launch without an internet connection. I was having internet access issues last weekend and when I came to start the app it stated I had no network access. My internal network was working fine and my server was accessible, it's just that I didn't have external internet access. I believe that's a Samsung thing and all hub apps require Internet access. My tv won't even start the hub without Internet Link to comment Share on other sites More sharing options...
cmcg 874 Posted July 16, 2016 Author Share Posted July 16, 2016 I believe that's a Samsung thing and all hub apps require Internet access. My tv won't even start the hub without Internet That's correct. You have to have Internet access. The TV accesses remote Samsung sites for simple things like the time/date. That why we sometimes get that problem with the clock saying 0:00. 1 Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted July 16, 2016 Share Posted July 16, 2016 Also, noticed your trailer is 720p? Will it play trailers that are lower? The ones downloaded by the plug-in are all pretty small Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted July 17, 2016 Share Posted July 17, 2016 @@FrostByte my server settings are exactly the same as yours. I download all my trailers from YouTube (don't tell anyone ) at 720p resolution and store them in a trailers folder within each movie folder. I don't use the trailers plugin. Thanks for the info about the internet connection, bit of a pain, means can't watch anything while my internet is down. 1 Link to comment Share on other sites More sharing options...
Blueeyiz702 216 Posted July 18, 2016 Share Posted July 18, 2016 (edited) Back to having problems again,this time when i'm watching movie i not able to pause or stop movie. Its like my remote stops working. But remote works fine,and only way i can exit movie is to unplug tv. Any ideas what might be the problem? i'm using most current beta on UN40H5203,i'm starting to think it might be a problem with the TV. Edited July 18, 2016 by blueeyiz7021 Link to comment Share on other sites More sharing options...
CBers 6766 Posted July 18, 2016 Share Posted July 18, 2016 Also, the app won't launch without an internet connection. I was having internet access issues last weekend and when I came to start the app it stated I had no network access. My internal network was working fine and my server was accessible, it's just that I didn't have external internet access. @@SilentAssassin http://emby.media/community/index.php?/topic/22231-no-internet-no-emby-access-probably/ 1 Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted July 19, 2016 Share Posted July 19, 2016 I've just tried cinema mode on a TV that is still running the stable release and get the same loading issue. Maybe a server update has caused this, I'm running the stable release of the server. Link to comment Share on other sites More sharing options...
FrostByte 5042 Posted July 19, 2016 Share Posted July 19, 2016 (edited) Do you have a link to a file that is causing problems which I can download? I'm on beta and can test it to see if maybe something fixed it in the latest beta. Edit: Luke did mention the app is using some old APIs, maybe there was a change on the server end like you said Edited July 19, 2016 by FrostByte Link to comment Share on other sites More sharing options...
Blueeyiz702 216 Posted July 19, 2016 Share Posted July 19, 2016 Do you have a link to a file that is causing problems which I can download? I'm on beta and can test it to see if maybe something fixed it in the latest beta. Edit: Luke did mention the app is using some old APIs, maybe there was a change on the server end like you said The file i'm having trouble with is .mkv format,very laggy and freezes up my whole tv to where i have to unplug to get it to turn off. Link to comment Share on other sites More sharing options...
Blueeyiz702 216 Posted July 19, 2016 Share Posted July 19, 2016 @@CBers,here is a log straight from TV, of the movie i was playing when i started having problems. Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted July 24, 2016 Share Posted July 24, 2016 (edited) With server 3.0.6000 the next up home view has broken. When click on any of the listed next up items it doesn't open that episode and seems to just refresh the page. Here is the log from when trying to open a next up item. Edit: it turns out you can't get to an individual episode detail screen from any point in the app. You can hit play on the highlighted episode on the next up home view or season episode list to play an episode as a workaround. Edited July 24, 2016 by SilentAssassin Link to comment Share on other sites More sharing options...
SamES 890 Posted July 24, 2016 Share Posted July 24, 2016 With server 3.0.6000 the next up home view has broken. When click on any of the listed next up items it doesn't open that episode and seems to just refresh the page. Here is the log from when trying to open a next up item. Edit: it turns out you can't get to an individual episode detail screen from any point in the app. You can hit play on the highlighted episode on the next up home view or season episode list to play an episode as a workaround. I had this problem yesterday getting to episode screens after a fresh build with the Beta release. Log file looked almost identical. After a few library scans it resolved itself. Can you restart the server and force a few library scans, then try again please? 2 Link to comment Share on other sites More sharing options...
SilentAssassin 96 Posted July 25, 2016 Share Posted July 25, 2016 I had this problem yesterday getting to episode screens after a fresh build with the Beta release. Log file looked almost identical. After a few library scans it resolved itself. Can you restart the server and force a few library scans, then try again please? Spot on. I restarted the server and ran a manual library scan and it's now working again. 1 Link to comment Share on other sites More sharing options...
Blueeyiz702 216 Posted July 28, 2016 Share Posted July 28, 2016 How do i get the logs off the tv besides taking a picture of it? I need to post log to show you problem im having. Link to comment Share on other sites More sharing options...
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