Streaming problem to PS4

[Shizuyori 5]

Hi This is my first post, i love Emby and hope to upgrade in the future. I have stumbled across a weird problem, when i try to play a video on my PS4, most of the videos play except sometimes certain videos fail straight away. i got the following error in my log last night

 

2016-06-02 21:40:51.5992 Info HttpServer: HTTP Response 200 to 192.168.0.7. Time: 78ms. http://192.168.0.4:8096/dlna/ccee53bebda97b011a0353be6fd1e032/contentdirectory/control

2016-06-02 21:40:56.1667 Info HttpServer: HTTP GET http://192.168.0.4:8096/videos/4176ff0cc98ade60dd47e0b25d766b6d/stream.mp4?Params=d40732b8b534f8c70aadf485d3043882;test;4176ff0cc98ade60dd47e0b25d766b6d;true;;;;;;;;;;;0;;;;;;;;;4176ff0cc98ade60dd47e0b25d766b6d;false;false;;. UserAgent: MediaPlayer/2.00 libhttp/3.50 (PlayStation 4)

2016-06-02 21:40:56.2649 Info HttpServer: HTTP GET http://192.168.0.4:8096/videos/4176ff0cc98ade60dd47e0b25d766b6d/stream.mp4?Params=d40732b8b534f8c70aadf485d3043882;test;4176ff0cc98ade60dd47e0b25d766b6d;true;;;;;;;;;;;0;;;;;;;;;4176ff0cc98ade60dd47e0b25d766b6d;false;false;;. UserAgent: MediaPlayer/2.00 libhttp/3.50 (PlayStation 4)

2016-06-02 21:40:56.2806 Error HttpResultFactory: Error streaming data

*** Error Report ***

Version: 3.0.5972.0

Command line: C:\Users\Shizuyori\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe

Operating system: Microsoft Windows NT 6.2.9200.0

Processor count: 4

64-Bit OS: True

64-Bit Process: True

Program data path: C:\Users\Shizuyori\AppData\Roaming\Emby-Server

Application Path: C:\Users\Shizuyori\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe

Unable to write data to the transport connection: An established connection was aborted by the software in your host machine.

System.IO.IOException

  at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)

  at SocketHttpListener.Net.ResponseStream.InternalWrite(Byte[] buffer, Int32 offset, Int32 count)

  at SocketHttpListener.Net.ResponseStream.Write(Byte[] buffer, Int32 offset, Int32 count)

  at System.IO.Stream.InternalCopyTo(Stream destination, Int32 bufferSize)

  at MediaBrowser.Server.Implementations.HttpServer.StreamWriter.WriteToInternal(Stream responseStream)

InnerException: System.Net.Sockets.SocketException

An established connection was aborted by the software in your host machine

  at System.Net.Sockets.Socket.Send(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)

  at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)

 

 

Hopefully this helps, i have tried rescanning my library, renaming folders and adding new libraries, restarting emby and my comp but i can't figure out why some videos fail. Any advice? Thanks

 

[edit] a little search seemed to result in other posts that had been fixed in older releases.

[edit 2] it plays through web player on windows fine

[edit 3] converting the video to mkv made it work :S

Edited June 4, 2016 by Shizuyori

[Luke 37009]

Hi there, welcome. Can you please discuss an example, and then provide the server log(s) that are modified during the time of that example?

 

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

It could be that we're sending back a media format that the ps4 doesn't like. Thanks.