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Refresh Trailers Failed


pmac
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Hi, recently I've been getting an error on the dashboard every time my trailers attempt to refresh:

 

 

Notifications Pane:

 

52c5a11f19da4_trailerserror.jpg

 

 

 

Scheduled Tasks Pane:

 

52c5a15f55811_trailersfailed.jpg

 

 

Snippet from Server Log:

2014-01-02 12:20:23.5638, Error, ProviderManager, MovieProviderFromXml failed refreshing Red Dragon \\PATRICK-HP\Media Browser3\HD Movies\Red Dragon\Red Dragon  (2002) - [MP4].mp4
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, XmlReaderSettings settings, Encoding encoding, CancellationToken cancellationToken)
	   at MediaBrowser.Controller.Providers.BaseItemXmlParser`1.Fetch(T item, String metadataFile, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Movies.MovieXmlParser.<FetchAsync>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at MediaBrowser.Providers.Movies.MovieProviderFromXml.<FetchAsync>d__0.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at MediaBrowser.Server.Implementations.Providers.ProviderManager.<FetchAsync>d__14.MoveNext()
	
2014-01-02 12:20:23.5708, Info, MovieDbProvider, MovieDbProvider: Finding id for item: Red Dragon
2014-01-02 12:20:23.9068, Info, App, HttpClientManager GET: http://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Red+Dragon&language=en
2014-01-02 12:20:24.4689, Info, App, HttpClientManager GET: http://api.themoviedb.org/3/movie/9533?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=en
2014-01-02 12:20:24.8099, Info, App, DashboardInfoWebSocketListener stop transmitting over websocket to 127.0.0.1:51918
2014-01-02 12:20:24.8099, Error, App, Error sending web socket message DashboardInfo
	The CancellationTokenSource has been disposed.
	System.ObjectDisposedException
	   at System.Threading.CancellationTokenSource.ThrowObjectDisposedException()
	   at System.Threading.CancellationTokenSource.get_Token()
	   at MediaBrowser.Common.Net.BasePeriodicWebSocketListener`2.<TimerCallback>d__7.MoveNext()
	
2014-01-02 12:20:24.8099, Info, App, DashboardInfoWebSocketListener stop transmitting over websocket to 127.0.0.1:51918
2014-01-02 12:20:24.8649, Info, App, ScheduledTasksWebSocketListener Begin transmitting over websocket to 127.0.0.1:51918
2014-01-02 12:20:24.9459, Info, App, HttpClientManager GET: http://api.themoviedb.org/3/movie/9533?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers
2014-01-02 12:20:25.1999, Error, App, Error in metadata saver
	Root element is missing.
	System.Xml.XmlException
	   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
	   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
	   at System.Xml.XmlTextReaderImpl.Read()
	   at System.Xml.XmlReader.MoveToContent()
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.GetCustomTags(String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.XmlSaverHelpers.Save(StringBuilder xml, String path, List`1 xmlTagsUsed)
	   at MediaBrowser.Providers.Savers.MovieXmlSaver.Save(BaseItem item, CancellationToken cancellationToken)
	   at MediaBrowser.Server.Implementations.Library.LibraryManager.<SaveMetadata>d__9b.MoveNext()

I'm not sure what I could be doing wrong here, since it's never been a problem before, but my Dashboard Notifications are being flooded with these errors lately...

 

As always, any help would be appreciated, thanks!

 

Patrick

 

 

EDIT: Didn't realize there was already a thread in the plugins section, thanks @@aquatarkus , HERE is a link to the other thread for anyone else having the same issue as above.

Edited by pmac
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Hi there been getting the same thing for about 3 days now.

There's a thread in the plugins section about it

 

Regards

Aquatarkus

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About 4 days ago I installed MB3 for the first time and I was having the same issue. It seemed to fix itself when I changed my Server build from Official to Beta in the Advanced Section

and then updated plugins in Scheduled Tasks. What version are you running? I am on Version 3.0.5112.40848

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Koleckai Silvestri

Plugin may be out of date with the server version. Just need to wait until a new version of the plugin is released.

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