JERRY1 17 Posted May 5, 2016 Share Posted May 5, 2016 The new ET just shows a black screen never got it running, old ET now stutters like every 2 seconds. Really would like to get the problem corrected, my gt 610 video card is updated. Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 6, 2016 Share Posted May 6, 2016 Hi, I would try these two things and see if they make a difference: http://www.techerator.com/2011/05/how-to-restore-aero-effects-if-the-windows-desktop-window-manager-crashes/ https://www.youtube.com/watch?v=v4uLIN_cftw Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 6, 2016 Author Share Posted May 6, 2016 (edited) Thanks but it's not in windows 10,ebr also gave me some instructions also didn't see it in windows 10 I installed ET on my windows 7 pc dwm is there but same results black screen Edited May 6, 2016 by JERRY1 Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 6, 2016 Author Share Posted May 6, 2016 Running on windows 7 now i think ,I've never seen the new ET what i'm seeing now look just like the old ET on my 10 machiine.Is there a way to tell the difference , i assume my problem is windows 10 related Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 6, 2016 Share Posted May 6, 2016 which app are you running on windows 7? Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 6, 2016 Author Share Posted May 6, 2016 Running the new ET for windows Link to comment Share on other sites More sharing options...
Guest asrequested Posted May 7, 2016 Share Posted May 7, 2016 Running on windows 7 now i think ,I've never seen the new ET what i'm seeing now look just like the old ET on my 10 machiine.Is there a way to tell the difference , i assume my problem is windows 10 related Can you post a screen shot for us? Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 7, 2016 Share Posted May 7, 2016 Navigate to C:\Users\User\AppData\Roaming\Emby-Theater\system\electronapp Open main.js. Change line 505 from //mainWindow.openDevTools(); to mainWindow.openDevTools(); Then run the app and there will be some debugging tools visible. See if any errors are reported in the console. Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 7, 2016 Author Share Posted May 7, 2016 c:\users\user\appData\Roaming\Emby-Theater\system\electronapp That path don't exist on this pc nor the 10 pc. Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 7, 2016 Share Posted May 7, 2016 well you have to change c:\users\user to c:\users\{your windows user name} Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 7, 2016 Author Share Posted May 7, 2016 Getting error trying to open main.js Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 7, 2016 Share Posted May 7, 2016 You need to open it with an editor such as notepad, rather than trying to just open it directly from windows. Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 8, 2016 Author Share Posted May 8, 2016 How do i save that debugging log and get it here so you can see it.Think i saw 2 errors for me it's kinda difficult to read Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 8, 2016 Share Posted May 8, 2016 A screenshot is fine, thanks Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 8, 2016 Author Share Posted May 8, 2016 Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 8, 2016 Share Posted May 8, 2016 Thanks. Can you please perform one more test. please change line 230 from var url = 'http://mediabrowser.github.io/Emby.Web/index.html'; to var url = 'http://tv.emby.media/index.html'; Then try running the app and see if it makes the difference. thanks. Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 8, 2016 Author Share Posted May 8, 2016 It's Working thanks for the patience , can this be duplicated on the 10 machine i looked but didn't see a main.js Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 8, 2016 Share Posted May 8, 2016 if you've installed the new emby theater, then the file is there, i promise. you will need to locate your windows user app data folder. if you can't remember if you've installed it or not, just install it again. Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 8, 2016 Author Share Posted May 8, 2016 I have both the new and old ET on the 10 machine ,will that be an issue ? Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 8, 2016 Share Posted May 8, 2016 No Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 9, 2016 Author Share Posted May 9, 2016 This what i get when trying to start new ET on windows 10 Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 9, 2016 Share Posted May 9, 2016 try installing it fresh. Link to comment Share on other sites More sharing options...
JERRY1 17 Posted May 9, 2016 Author Share Posted May 9, 2016 It's running ,thank you, much appreciated. How do i turn off subtitles Link to comment Share on other sites More sharing options...
Lee 204 Posted May 9, 2016 Share Posted May 9, 2016 i got this today.. (black screen) removed all trace and reinstalled... mouse wouldn't work upon fresh install, the remote will log my daughters account in (no password) but not mine (with password) just sits there doing nothing. @@Luke Do these logs tell you anything?? 2016-05-09 20:17:02.3574 Info App: Application version: 2.2.7.02016-05-09 20:17:02.4043 Info App: Application configuration: {"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"SystemUpdateLevel":"Release","LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":false,"EnableCustomPathSubFolders":false}2016-05-09 20:17:02.4043 Info App: Loading MediaBrowser.Model, Version=3.0.5867.23148, Culture=neutral, PublicKeyToken=null2016-05-09 20:17:02.4043 Info App: Loading MediaBrowser.Common, Version=3.0.5867.23147, Culture=neutral, PublicKeyToken=null2016-05-09 20:17:02.4043 Info App: Loading MediaBrowser.Common.Implementations, Version=3.0.5867.23144, Culture=neutral, PublicKeyToken=null2016-05-09 20:17:02.4043 Info App: Loading Emby.Theater, Version=2.2.7.0, Culture=neutral, PublicKeyToken=null2016-05-09 20:17:02.5045 Info App: Core startup complete2016-05-09 20:17:02.5202 Info App: C:\Users\themi\AppData\Roaming\Emby-Theater\system\x64\electron\electron.exe "C:\Users\themi\AppData\Roaming\Emby-Theater\system\electronapp"2016-05-09 20:17:03.3901 Info App: attempting to load pfx:2016-05-09 20:17:03.3901 Error App: Secure requested, but no certificate found at:2016-05-09 20:17:03.3901 Info App: Setting window state to Normal2016-05-09 20:17:03.4058 Info App: SyncWindowSize Top=180 Left=320 Width=1280 Height=7202016-05-09 20:17:05.5157 Info App: StartupTrigger fired for task: Check for application updates2016-05-09 20:17:05.5157 Info App: Queueing task SystemUpdateTask2016-05-09 20:17:05.5157 Info App: Executing Check for application updates2016-05-09 20:17:05.5157 Info App: HttpClientManager GET: https://api.github.com/repos/MediaBrowser/Emby.Theater.Windows/releases2016-05-09 20:17:06.3256 Debug App: No application update available.2016-05-09 20:17:06.3256 Info App: Check for application updates Completed after 0 minute(s) and 0 seconds2016-05-09 20:17:14.4248 Info App: Http POST windowsize2016-05-09 20:17:29.3984 Info App: Http POST windowstate-Maximized2016-05-09 20:17:29.3984 Info App: Setting window state to maximized2016-05-09 20:17:29.4224 Info App: Http POST windowsize2016-05-09 20:17:29.4224 Info App: Http POST windowsize2016-05-09 20:17:29.4224 Info App: Http POST windowsize2016-05-09 20:17:32.6404 Info App: Http POST windowstate-Normal2016-05-09 20:17:32.6404 Info App: Setting window state to normal2016-05-09 20:17:32.6534 Info App: Http POST windowsize2016-05-09 20:17:32.6534 Info App: Http POST windowsize2016-05-09 20:17:32.6534 Info App: Http POST windowsize2016-05-09 20:17:40.7229 Info App: Http POST windowstate-Maximized2016-05-09 20:17:40.7229 Info App: Setting window state to maximized2016-05-09 20:17:40.7390 Info App: Http POST windowsize2016-05-09 20:17:40.7390 Info App: Http POST windowsize2016-05-09 20:17:40.7390 Info App: Http POST windowsize2016-05-09 20:17:44.4421 Debug App: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: d29418c925034f4fb0df51118010b7d22016-05-09 20:19:40.1851 Debug App: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: ac631726d9bb461e940f8145bf24f0072016-05-09 20:19:40.1851 Debug App: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: 419bdb0108e34a05a63eabd709d4cda5 Link to comment Share on other sites More sharing options...
Lee 204 Posted May 9, 2016 Share Posted May 9, 2016 @@Luke I checked computer management I have no hardware issues... Link to comment Share on other sites More sharing options...
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