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Question about video playback


darkomega69

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darkomega69

I'm using the web client on chrome and all the videos will direct play just fine.  But emby seems to keep transcoding certain videos.  Attached below are logs for one that it does.  It does it on both mkv and mp4 videos.  Any ideas?

 

 

 

transcode.txt

server.txt

Edited by darkomega69
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the browser can't plat DTS so the audio needs transcoding. It also can't play the graphic subtitles so it has to burn them in with transcoding. to avoid transcoding, consider not using the subtitles, or acquiring external text subtitles which don't need to be burned in.

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darkomega69

the browser can't plat DTS so the audio needs transcoding. It also can't play the graphic subtitles so it has to burn them in with transcoding. to avoid transcoding, consider not using the subtitles, or acquiring external text subtitles which don't need to be burned in.

i've seen it also on videos with no subtitles

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darkomega69

Then please provide specific examples. Thanks.

 

a newer log and the mediainfo file.

 

i saw this which seems to be why this video won't directplay:

 

2016-04-21 18:33:31.8346 Info App: Cannot direct play due to unknown content bitrate

2016-04-21 18:33:31.8346 Info App: Cannot direct play due to unknown content bitrate

2016-04-21 18:33:31.8346 Info App: Profile: Unknown Profile, Path: \\HT-PC\Shared\temp\!test\test.mp4, isEligibleForDirectPlay: False, isEligibleForDirectStream: False

2016-04-21 18:33:31.8646 Info App: RemoteClientBitrateLimit: 100000000, RemoteIp: 192.168.1.15, IsInLocalNetwork: True

2016-04-21 18:33:31.8646 Info App: Cannot direct play due to unknown content bitrate

2016-04-21 18:33:31.8646 Info App: Cannot direct play due to unknown content bitrate

2016-04-21 18:33:31.8646 Info App: Profile: Unknown Profile, Path: \\HT-PC\Shared\temp\!test\test.mp4, isEligibleForDirectPlay: False, isEligibleForDirectStream: False

2016-04-21 18:33:31.8646 Info App: RemoteClientBitrateLimit: 100000000, RemoteIp: 192.168.1.15, IsInLocalNetwork: True

2016-04-21 18:33:31.8646 Info App: Cannot direct play due to unknown content bitrate

2016-04-21 18:33:31.8646 Info App: Cannot direct play due to unknown content bitrate

2016-04-21 18:33:31.8646 Info App: Profile: Unknown Profile, Path: \\HT-PC\Shared\temp\!test\test.mp4, isEligibleForDirectPlay: False, isEligibleForDirectStream: False

server0635.txt

post-128237-0-26306300-1461289033_thumb.jpg

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we don't have any media info for that item so we are transcoding it. try refreshing it from the detail screen of the web interface, then play it again.

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darkomega69

we don't have any media info for that item so we are transcoding it. try refreshing it from the detail screen of the web interface, then play it again.

 

What happens if it's a home video for example?  One wouldn't have media info for it.  It'll just have to be transcoded all the time?

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Vidman

Yes it should have media info, ffprobe should still extract this data from the file

Edited by Vidman
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Yea they should always have media info. Maybe it was newly added and just hadn't been probed yet, or maybe the probe failed for whatever reason. It can be difficult to determine that after the fact so if you refresh from the detail screen and there's still no media info then we can look at the error message.

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darkomega69

Yea they should always have media info. Maybe it was newly added and just hadn't been probed yet, or maybe the probe failed for whatever reason. It can be difficult to determine that after the fact so if you refresh from the detail screen and there's still no media info then we can look at the error message.

 

refreshed.  nothing.  attached pic below.  does the probe write any files in the folder?  just thinking if it's a permission issue.....

post-128237-0-20309100-1461292847_thumb.jpg

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shutdown the server and delete C:\Users\7MC\AppData\Roaming\MediaBrowser-Server\refreshinfo.db

 

then run a library scan, which might take a little while after deleting that file.

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darkomega69

shutdown the server and delete C:\Users\7MC\AppData\Roaming\MediaBrowser-Server\refreshinfo.db

 

then run a library scan, which might take a little while after deleting that file.

 

thank you for the time.

 

there is no such file under that folder.  made sure it was not a system file either.

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darkomega69

that did it.  directplay in chrome and android.  even the seek works in android now.  was it just a corrupt database?

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