flv files won't play

[gringitasarita 0]

After the most recent update, emby server won't play any flv files - this includes files that previously have played correctly. When I try to play them on my Roku, it just fails to play them. When I try to play them in the web interface, it shows "Video Error There was an error playing the video". I don't think I changed any settings, so I'm not sure why they aren't playing now. I've attached the logs for both a shorter and longer file, since I know at one point there was a problem with longer files.



http://localhost:8096/emby/videos/c7c7258546f15ca47d72ef85d938c811/stream.webm?DeviceId=35c228e14d4ef0853ee00e5ecaf9995edab28c7a&MediaSourceId=c7c7258546f15ca47d72ef85d938c811&VideoCodec=vpx&AudioCodec=vorbis&AudioStreamIndex=1&VideoBitrate=64682126&AudioBitrate=128000&MaxAudioChannels=6&PlaySessionId=01e638add9da4c2c95f4ea991ba42b47&api_key=f714a4d3d325418098aeb5bdfd623c3f&EnableAutoStreamCopy=false

{"Protocol":"File","Id":"c7c7258546f15ca47d72ef85d938c811","Path":"/Volumes/Video Backup/TV Shows/The Big Bang Theory/Season 1/The Big Bang Theory S01E01 mp4.flv","Type":"Default","Container":"flv","Name":"SD/H264/AAC","RunTimeTicks":13753240000,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"RequiresOpening":false,"RequiresClosing":false,"VideoType":"VideoFile","MediaStreams":[{"Codec":"h264","IsInterlaced":false,"BitRate":400467,"BitDepth":8,"RefFrames":4,"IsDefault":false,"IsForced":false,"Height":352,"Width":624,"AverageFrameRate":24.41667,"RealFrameRate":23.97602,"Profile":"High","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":30,"IsAnamorphic":false},{"Codec":"aac","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":64752,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0},{"Codec":"srt","Language":"eng","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":2,"IsExternal":true,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"/Volumes/Video Backup/TV Shows/The Big Bang Theory/Season 1/The Big Bang Theory S01E01 mp4.eng.srt"}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":473770,"RequiredHttpHeaders":{}}

/Users/sarah/.config/emby-server/ffmpeg/20150917/ffmpeg -fflags +genpts -i file:"/Volumes/Video Backup/TV Shows/The Big Bang Theory/Season 1/The Big Bang Theory S01E01 mp4.flv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 libvpx -force_key_frames expr:gte(t,n_forced*5) -vf "scale=trunc(min(max(iw\,ih*dar)\,720)/2)*2:trunc(ow/dar/2)*2" -pix_fmt yuv420p -speed 16 -quality good -profile:v 0 -slices 8 -crf 10 -qmin 0 -qmax 50 -maxrate:v 400467 -bufsize:v (400467*2) -b:v 400467 -vsync vfr -map_metadata -1 -threads 3 -codec:a:0 libvorbis -ac 2 -ab 128000 -af "aresample=async=1" -y "/Users/sarah/.config/emby-server/transcoding-temp/88fada21af8108513d8904efae1c65b8.webm"
http://localhost:8096/emby/videos/92eb4c2a0bd8d1d284b5007062b2df28/stream.webm?DeviceId=35c228e14d4ef0853ee00e5ecaf9995edab28c7a&MediaSourceId=92eb4c2a0bd8d1d284b5007062b2df28&VideoCodec=vpx&AudioCodec=vorbis&AudioStreamIndex=1&VideoBitrate=11002434&AudioBitrate=128000&MaxAudioChannels=6&PlaySessionId=74bf065ed09043398420743134f2d07e&api_key=f714a4d3d325418098aeb5bdfd623c3f&EnableAutoStreamCopy=false

{"Protocol":"File","Id":"92eb4c2a0bd8d1d284b5007062b2df28","Path":"/Volumes/Video Backup/Movies - Series/Marvel Cinematic Universe/Iron Man (2008).flv","Type":"Default","Container":"flv","Name":"SD/H264/AAC","RunTimeTicks":75611860000,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"RequiresOpening":false,"RequiresClosing":false,"VideoType":"VideoFile","MediaStreams":[{"Codec":"h264","IsInterlaced":false,"BitRate":396016,"BitDepth":8,"RefFrames":4,"IsDefault":false,"IsForced":false,"Height":272,"Width":480,"AverageFrameRate":24.41667,"RealFrameRate":23.97602,"Profile":"High","Type":"Video","AspectRatio":"2.40:1","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":21,"IsAnamorphic":false},{"Codec":"aac","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":96501,"Channels":2,"SampleRate":44100,"IsDefault":false,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0},{"Codec":"srt","Language":"eng","IsInterlaced":false,"IsDefault":false,"IsForced":false,"Type":"Subtitle","Index":2,"IsExternal":true,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"/Volumes/Video Backup/Movies - Series/Marvel Cinematic Universe/Iron Man (2008).eng.srt"}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":500603,"RequiredHttpHeaders":{}}
/.config/emby-server/ffmpeg/20150917/ffmpeg -fflags +genpts -i file:"/Volumes/Video Backup/Movies - Series/Marvel Cinematic Universe/Iron Man (2008).flv" -map 0:0 -map 0:1 -map -0:s -codec:v:0 libvpx -force_key_frames expr:gte(t,n_forced*5) -vf "scale=trunc(min(max(iw\,ih*dar)\,640)/2)*2:trunc(ow/dar/2)*2" -pix_fmt yuv420p -speed 16 -quality good -profile:v 0 -slices 8 -crf 10 -qmin 0 -qmax 50 -maxrate:v 396016 -bufsize:v (396016*2) -b:v 396016 -vsync vfr -map_metadata -1 -threads 3 -codec:a:0 libvorbis -ac 2 -ab 128000 -af "aresample=async=1" -y "/Users/sarah/.config/emby-server/transcoding-temp/ca08cd5854c6584092d76060c546c2b8.webm"
 
 
 
 
 
 
Edit: I just determined that it's not only flv files not playing. I have an mp4 file that also won't play, and gives me the same video error in the web interface. However, other mp4 files will play. I can't get any of my flv files to play.
http://localhost:8096/emby/videos/c557a7574878a372135b05f243d57514/stream.webm?DeviceId=35c228e14d4ef0853ee00e5ecaf9995edab28c7a&MediaSourceId=c557a7574878a372135b05f243d57514&VideoCodec=vpx&AudioCodec=vorbis&AudioStreamIndex=1&SubtitleStreamIndex=2&VideoBitrate=260210983&AudioBitrate=128000&MaxAudioChannels=6&PlaySessionId=9338922b5f914cd4ab32f8856243d204&api_key=f714a4d3d325418098aeb5bdfd623c3f&EnableAutoStreamCopy=false

{"Protocol":"File","Id":"c557a7574878a372135b05f243d57514","Path":"/Volumes/Video Backup/TV Shows/Arrow (DVDs)/Arrow Season 1/ARROW_SEASON_1_DISC_3_3_8.mp4","Type":"Default","Container":"mp4","Name":"480P/H264/AAC","RunTimeTicks":275650000,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"RequiresOpening":false,"RequiresClosing":false,"VideoType":"VideoFile","MediaStreams":[{"Codec":"h264","Language":"und","IsInterlaced":false,"BitRate":129826,"BitDepth":8,"RefFrames":4,"IsDefault":true,"IsForced":false,"Height":480,"Width":720,"AverageFrameRate":24.05304,"RealFrameRate":59.94006,"Profile":"Main","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":40,"IsAnamorphic":false},{"Codec":"aac","Language":"eng","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":156113,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0},{"Codec":"dvdsub","Language":"eng","IsInterlaced":false,"BitRate":290,"IsDefault":true,"IsForced":false,"Type":"Subtitle","Index":2,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":294347,"RequiredHttpHeaders":{}}

/Users/sarah/.config/emby-server/ffmpeg/20150917/ffmpeg -fflags +genpts -i file:"/Volumes/Video Backup/TV Shows/Arrow (DVDs)/Arrow Season 1/ARROW_SEASON_1_DISC_3_3_8.mp4" -map 0:0 -map 0:1 -codec:v:0 libvpx -force_key_frames expr:gte(t,n_forced*5) -pix_fmt yuv420p -speed 16 -quality good -profile:v 0 -slices 8 -crf 10 -qmin 0 -qmax 50 -maxrate:v 129826 -bufsize:v (129826*2) -b:v 129826 -vsync vfr -filter_complex "[0:2]format=yuva444p,scale=720:480,lut=u=128:v=128:y=gammaval(.3) _{; [0:0] overlay,scale=trunc(min(max(iw\,ih*dar)\,426)/2)*2:trunc(ow/dar/2)*2" -map_metadata -1 -threads 3 -codec:a:0 libvorbis -ac 2 -ab 128000 -af "aresample=async=1" -y "/Users/sarah/.config/emby-server/transcoding-temp/cf591c653ac79e9cb1944e59d4ad6eb7.webm"}

Edited February 8, 2016 by gringitasarita

[Luke 37007]

Please provide the complete server log file, thanks.

[gringitasarita 0]

It should be attached. It was 24 MB, so I made it a zip. I'm on a mac, so if you have any trouble with it let me know; I'll try to fix it.

server-63590100987.txt.zip

[Luke 37007]

ok for some reason it's unable to execute ffmpeg or ffprobe. The executables most likely do not have execute permission.

 

Can  you locate these two files

/Users/sarah/.config/emby-server/ffmpeg/20150917/ffprobe
/Users/sarah/.config/emby-server/ffmpeg/20150917/ffmpeg

and make sure they have execute permissions? Instructions on how to do that are here:

 

http://www.macinstruct.com/node/415

 

Thanks.

[gringitasarita 0]

Re-doing the permissions (they said they were correct, but I set them in terminal anyway just to make sure) and restarting the server worked! Thank you so much!

[Luke 37007]

Glad to hear it