Behelit 5 Posted February 3, 2016 Share Posted February 3, 2016 Hello New Emby user here. I've happily used Kodi for a while but due to its impossibility to cast to chromecast and the absence of any way of transcoding, i've decided to search something to complement it, so here i am. I've installed the server and configured it, scanned the library and every metadata service seems to work without problems, everything but people service. It creates a People folder in my default AppData\Roaming\Emby-Server\metadata, in which there are folders for every person i chose to download metadata. In these folders there are a poster.jpg and a person.xml but the xml is a simple xml, without detailed infos. E.G. Martin Freeman AppData\Roaming\Emby-Server\metadata\People\M\Martin Freeman A poster.jpg of his photo and this person.xml <?xml version="1.0" encoding="utf-8" standalone="yes"?> <Item> <Added>03/02/2016 14:14:26</Added> <LockData>false</LockData> <LocalTitle>Martin Freeman</LocalTitle> </Item> So, i've tried to manually run Clean Database, Scan media library and Refresh people in the Scheduled Tasks but nothing new. Used the metadata manager in the web client to perform a full refresh but same results. Searching the forums a bit i've found some people with same problem, and the only way they found to update people metadata is to refresh one by one every single actor/director (and so on) in the metadata manager. This way it works for me too but it's a strange behaviour, the biography download should be automatically performed and i can't figure out why it doesn't work. I post screens of my settings and my server log. server-63590138397.txt 2 Link to comment Share on other sites More sharing options...
Sammy 735 Posted February 4, 2016 Share Posted February 4, 2016 I see you are on beta 3.0.5863. There were some issues with 5860 through 5863. Go to the Emby website and download the beta again. It should be 3.0.5864 now. In the notifications on the task bar of you HTPC, right click the emby server icon and select exit. Refresh the local host and verify the server shut down. Install the latest update and patiently wait for the database cleaner to run. Verify which version you are on when the server loads. Check to see if the issue remains. Report back. Link to comment Share on other sites More sharing options...
Behelit 5 Posted February 4, 2016 Author Share Posted February 4, 2016 Updated to 3.0.5864 and tried to manually force every auto scan (media library scan, people refresh and in web client full refresh too) but people profiles stay empty with just names and photos (poster.jpg)server-63590149596.txt Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 5, 2016 Share Posted February 5, 2016 Hi, thanks for the info. We are looking into this. Link to comment Share on other sites More sharing options...
Behelit 5 Posted February 5, 2016 Author Share Posted February 5, 2016 Hi Luke Thank you, i've tried again and i can tell the only way to obtain people infos from TheMovieDb is doing a refresh in every person page. 2016-02-05 16:06:11.9944 Info HttpClient: HttpClientManager GET: http://api.themoviedb.org/3/configuration?api_key=f6bd687ffa63cd282b6ff2c6877f2669 2016-02-05 16:06:12.0904 Info HttpServer: HTTP Response 204 to ::1. Time: 183ms. http://localhost:8096/emby/Items/c24061f4aefd52011b4a97a6d46d19dc/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=false&ReplaceAllMetadata=true 2016-02-05 16:06:12.8644 Info HttpClient: HttpClientManager GET: http://api.themoviedb.org/3/search/person?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Martin+Freeman 2016-02-05 16:06:13.1684 Info HttpClient: HttpClientManager GET: http://api.themoviedb.org/3/person/7060?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=credits,images,external_ids If you need full log, i'll post it. 1 Link to comment Share on other sites More sharing options...
MrWebsmith 598 Posted February 5, 2016 Share Posted February 5, 2016 i see this as well on the current dev build: Version 3.0.5879.1931 this leads to me looking for a way to "refresh" all people the way i can refresh a top level media library item... 4 Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 11, 2016 Share Posted February 11, 2016 Is anyone else having this problem? I think the new movies I add to my library are failing to get their cast and crew images fetched Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 11, 2016 Share Posted February 11, 2016 Hi, when you add them to your library, do they already have a metadata file? Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 11, 2016 Share Posted February 11, 2016 The movies with this issue were already in my library. Then I noticed they had no 'cast & crew' metadata. I used another program to scrape that info and emby now shows the actors in the library but without images I feel that I need to get emby to renew the library but don't know how. I've tried removing the movies from the library, then re-adding them and certainly the 'scan media' library takes ages re-scanning these movies but the actors images are still missing. When I add a completely new movie all works perfectly Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 (edited) It's 'Media Centre Master' (MCM) and no it is used only when needed. The movies, when added, are video files only so I use MCM to scrape ALL metadata including trailers and then I add the folder to my emby library. This usually works flawlessly but I recently noticed some of my movies (already in emby library) were without cast & crew data. Emby was obviously not scraping them so I used MCM successfully but am left without the actors images Sent from my iPhone using Tapatalk Edited February 12, 2016 by Monkeylurv Link to comment Share on other sites More sharing options...
ebr 14903 Posted February 12, 2016 Share Posted February 12, 2016 It's 'Media Centre Master' (MCM) and no it is used only when needed. The movies, when added, are video files only so I use MCM to scrape ALL metadata including trailers and then I add the folder to my emby library. Those two statements appear to contradict each other. If you use MCM to provide metadata, then Emby is just going to use that data - not go replace it (unless you manually force it to). Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 Agreed. What I don't understand is why emby is not displaying the cast & crew images. I've even checked in the appdata people images folder and they are there Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14903 Posted February 12, 2016 Share Posted February 12, 2016 Make sure that is where Emby is actually looking for them. Have you changed your "Metadata Path"? Or, is this an old installation that had a separate IBN folder? Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 Q. Ebr would I be better off not using MCM in the first place letting emby scrape all metadata? I began my journey with htpc back in 2008 and began to rely on MCM Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 No my paths are default. What is IBN folder? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14903 Posted February 12, 2016 Share Posted February 12, 2016 Q. Ebr would I be better off not using MCM in the first place letting emby scrape all metadata? I began my journey with htpc back in 2008 and began to rely on MCM Sent from my iPhone using Tapatalk IMO - yes. Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 Will do. Any ideas on how to get my cast & crew images? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 Thanks [emoji2] for help BTW Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14903 Posted February 12, 2016 Share Posted February 12, 2016 Will do. Any ideas on how to get my cast & crew images? Sent from my iPhone using Tapatalk A refresh of the movie from the web client. You're welcome. Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 A refresh of the movie from the web client. You're welcome. Hmmm. Something is amiss. I did that. Even tried 'identify' movie and the refresh... No images Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 Just double checking I'm doing this right (I know I can do stupid things!) I clicked on the 3 vertical dots and then clicked on refresh. Should have worked? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
CFC 25 Posted February 12, 2016 Share Posted February 12, 2016 Same issue for me. The only way I can get the cast info pulled down is by manually refreshing each cast member. The "Refresh people" task does not get that info. Refreshing the movie itself doesn't either. CFC 3 Link to comment Share on other sites More sharing options...
Monkeylurv 4 Posted February 12, 2016 Share Posted February 12, 2016 Same issue for me. The only way I can get the cast info pulled down is by manually refreshing each cast member. The "Refresh people" task does not get that info. Refreshing the movie itself doesn't either. CFC Exactly what I'm experiencing. It's too tedious, even though it's the only way to get it to work at present, to manually refresh each actor! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
MrWebsmith 598 Posted February 12, 2016 Share Posted February 12, 2016 yup.. theres some other thread around here also with some of us looking for a way to do a MASS refresh people, rather than individual.. so far no word on if thats possible Link to comment Share on other sites More sharing options...
MrWebsmith 598 Posted February 12, 2016 Share Posted February 12, 2016 Hi, thanks for the info. We are looking into this. any update on this luke? Link to comment Share on other sites More sharing options...
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