farside847 39 Posted January 9, 2016 Share Posted January 9, 2016 Ran into an odd one today. But evidently its been happening for some time. Under TV I have a bunch of shows, all sorted normally by Emby. All on the same hard drive. But one of my kids shows, Caillou, is super slow to browse on the roku app. On my PC its super speedy. This show does have like 30 episodes per season, and 5 seasons. After you select the show and scroll right to go to season 2, it takes 10 seconds to show the episodes. Then when you click down and scroll through the episodes it takes 5 seconds per click. I can play the episode just fine. Other shows work perfectly. Even other shows with 30ish episodes. I did not see any errors, but I will attach a server logfile in case that helps. My wife tells me its been that way for months, I never knew since I never watch this show thanks in advance for your help! server-63587875129.zip Link to comment Share on other sites More sharing options...
speechles 1917 Posted January 9, 2016 Share Posted January 9, 2016 (edited) 2016-01-08 18:42:44.3664 Debug - HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: 0c0bf4b3568b4258a41d267d528bd1be 2016-01-08 18:42:44.3664 Debug - HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: 776227aad10a4dfeac74f2ced142e02f 2016-01-08 18:42:44.3664 Debug - HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: 872f21d5549146549a3825069ed3d5f2 2016-01-08 18:42:44.3664 Debug - HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: 2bbd0d37cbe2452faa229d95bcf2c4b3 2016-01-08 18:42:44.3664 Debug - HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: 77dd479e063d44ccafe7cb63ffdc036a 2016-01-08 18:42:44.3664 Debug - HttpServer: Exiting HttpConnection.OnReadInternal because nread=0. ConnectionId: c5519bc200fb48f88e7788a8be5548e8 Better answer, move that tv show entirely off your media paths. Then let emby clean db. Then readd the show to the spot it was before. Now let emby rescan the db. This should fix it. Unless that drive is becoming corrupt. You might be able to scan disk that drive and correct the errors but this also might do more harm than good. Sent from my Nexus 7 using Tapatalk Edited January 9, 2016 by speechles Link to comment Share on other sites More sharing options...
farside847 39 Posted January 9, 2016 Author Share Posted January 9, 2016 Yes, it is a local USB drive. I will try the move, clean, move back idea and report back. You think it might be a possible drive failure? That's scary. I will make sure my backup is up to date and scan the drive. Thanks!! Link to comment Share on other sites More sharing options...
speechles 1917 Posted January 9, 2016 Share Posted January 9, 2016 (edited) Yeah, the one time I had this happen (and no, it wasnt at bandcamp [emoji14]) where it was always slower to read some tv shows off that drive than others is an indicator. You can run a check of the disk without fix or repair selected. This should just integrity test the drive. Without fixing this problem eventually if you keep writing to the drive it will become inaccessible and unrecoverable. It will timeout trying to read anything, and even recognizing the drive any longer. I lost an 3TB usb3.0 drive this way. So hoping you dont copy my mistake and do the same thing. Heed this warning and check the drive, even if the move fixed the issue. Sent from my Nexus 7 using Tapatalk Edited January 9, 2016 by speechles Link to comment Share on other sites More sharing options...
farside847 39 Posted January 9, 2016 Author Share Posted January 9, 2016 Well, I did a fresh backup of all my stuff (that took a while), and ran the windows checkdisk on both the USB drive that holds all my videos and metadata, and my C drive that holds the Emby server. Both check out fine. (screenshots) I didnt check for bad sectors (should I?) So, if my drives are fine, I guess my next step is to try the move/clean/move to see if it was an Emby database issue? Link to comment Share on other sites More sharing options...
speechles 1917 Posted January 9, 2016 Share Posted January 9, 2016 (edited) Yes, then you can rest assured it wont harm the filesystem or drive. The slowness occurs because emby has to read the images from your media path. Then if it is overlaid with resume points and watched status these cant be cached per say. Are you using cover art? If so, disable it in the roku app. Browse to that show and see if it speeds up. Then change cover art back on and navigate to the same show. This should force emby to recreate the cache of images for that show. Sent from my Nexus 7 using Tapatalk Edited January 9, 2016 by speechles Link to comment Share on other sites More sharing options...
farside847 39 Posted January 10, 2016 Author Share Posted January 10, 2016 (edited) Progress! I think I might have solved it, partially. I am not using cover art, but to try to get the server to re-create images I moved the entire show out of the emby directory, then did a clean database, then added it back and rescanned. Same problem. So then I started looking at the nfo data being saved since you mentioned the overlay or play status. Got me thinking. Then just for fun I compared the nfo files to other shows that work normally. The nfo files for this show had HUGE descriptions (overview). So I went in and shortened the overviews in the meta editor, re-scanned, and now the roku app works perfect! Without your ideas, I never would have tried this. thank you! This might be a bug with the roku app, not sure. Can it or should it automatically shorten long overview text? Now, I still get those "HttpServer: Exiting HttpConnection.OnReadInternal" errors through. Even though everything works perfect. Should I be worried about them? I will attach a new short log. I looked back to some OLD logs I saved a year ago, the error was in those logs too so its been happening for a long time. server-63587962951.zip Edited January 10, 2016 by farside847 Link to comment Share on other sites More sharing options...
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