Netbug 26 Posted December 12, 2013 Share Posted December 12, 2013 80% of the time when I launch MB Classic, I am getting the error "unable to launch media browser".It seems to be occurring more and more frequently. If I wait 20-30 minutes, sometimes it will allow me to launch, sometimes not.It is only replicable when I first start up the computer as I have to wait between 10 to 30 minutes before I can launch MBC.Windows 8MB Server Version: 3.0.5083.27698MB Classic Version: 3.0.100.0 B12-4.1Problem occurs on launch of MB Classic either from desktop shortcut or from within Media Center.No error in Event Logs for the time of the errors. MBClassic Log: https://dl.dropboxusercontent.com/u/1233738/MBClassic-14102013c7490222ccc542c4b9bbf7391da1b5cd.log MB Server Log: https://dl.dropboxusercontent.com/u/1233738/server-63522466581.log Any suggestions? Link to comment Share on other sites More sharing options...
ebr 14902 Posted December 13, 2013 Share Posted December 13, 2013 Is the server on the same machine and also starting up at the same time? (the mbc log you provided appears to be two months old...) Link to comment Share on other sites More sharing options...
Netbug 26 Posted December 13, 2013 Author Share Posted December 13, 2013 (edited) Is the server on the same machine and also starting up at the same time? (the mbc log you provided appears to be two months old...) Yes, the server is on the same machine as the client in this case. It is not always starting at the same time. When I boot the machine, the server launches. I have to wait about 15-20 minutes before I can launch MBC without it throwing that error. When the server has been running for some time (anywhere from bootup onwards), I will often attempt to launch MBC and it will throw that error. I will go away for 10 minutes or so, try again, and sometimes it will launch, sometimes it errors again. It's the last MBC log I have. Let me check again for a newer one... for some reason that is the latest entry in that directory, despite MBC being run almost daily. Could I have disabled logging accidentally somehow? Edited December 13, 2013 by Netbug Link to comment Share on other sites More sharing options...
ebr 14902 Posted December 13, 2013 Share Posted December 13, 2013 Yes, you may have disabled logging. First page of the config area in MBC. I'm pretty sure this is a problem with the current server release. It is simply un-responsive during its initial library scan. That has been improved for the upcoming release. Link to comment Share on other sites More sharing options...
Netbug 26 Posted December 15, 2013 Author Share Posted December 15, 2013 Strangely enough, it hasn't crashed in the last 3 days. There was a server update, so that possibly corrected something. I've got logging enabled now, so if it happens again, I will post the log. I'll leave this topic unsolved for a few days to see if it crashes again. Link to comment Share on other sites More sharing options...
ebr 14902 Posted December 16, 2013 Share Posted December 16, 2013 Not strange. As I said, the previous server was very non-responsive during start up. Glad it has improved for you. Link to comment Share on other sites More sharing options...
KnowEyeDear 1 Posted December 17, 2013 Share Posted December 17, 2013 (edited) My setup has been doing the same thing for the past week. Initially I thought it may have been something my system that had gone wonky. Having uninstalled all MB3 programs, cleaning, then reinstalling, the problem persists. The server has been upgraded to 3.0.5099.2102 but sadly the problem persists. https://www.dropbox.com/s/b0pg14ww2v14vrh/MBClassic-15122013064366886c6c40f78eea4d6a3932de66.log https://dl.dropboxusercontent.com/u/83193122/server-63522679706.log Sorry, forgot to mention that MBT and the Android client all work as they should with the setup. Just can't figgure out why MBC won't play the game Edited December 17, 2013 by KnowEyeDear Link to comment Share on other sites More sharing options...
ebr 14902 Posted December 17, 2013 Share Posted December 17, 2013 What happens if you use the default theme instead of Crystal? 1 Link to comment Share on other sites More sharing options...
KnowEyeDear 1 Posted December 17, 2013 Share Posted December 17, 2013 Thank you ebr, that has got it working again, now I will just have to find out why the theme prevents it from working.. Link to comment Share on other sites More sharing options...
ebr 14902 Posted December 17, 2013 Share Posted December 17, 2013 Try Chocolate (it is free) and see if it has the same problem. Link to comment Share on other sites More sharing options...
Netbug 26 Posted December 19, 2013 Author Share Posted December 19, 2013 Nope. It's still doing it. Here's the logs: https://dl.dropboxusercontent.com/u/1233738/MBClassic-191220139457d6a0ad0a477f97f6303c70253067.log https://dl.dropboxusercontent.com/u/1233738/MBClassic-1812201305e0e10af5ec453297320e028eb73fd2.log https://dl.dropboxusercontent.com/u/1233738/MBClassic-191220138eb23c30026f4367abfccf933dc801fc.log https://dl.dropboxusercontent.com/u/1233738/server-63523000636.log https://dl.dropboxusercontent.com/u/1233738/server-63523008000.log Link to comment Share on other sites More sharing options...
jkanoy 6 Posted January 25, 2014 Share Posted January 25, 2014 I just upgraded from MB2 to MB3 and I'm quite frustrated. I cannot get MBC to open at all. I get the error message "Unable to launch media browser 3". Launching through WMC. Server Version 3.0.5135.311685 MBC version 3.0.117.0 B1-23.1 OS is Win7 SP1 64bit I've tried everything. Uninstalled, reinstalled, remapped my libraries using UNC, No plugins installed except chocolate. I'm a paid supporter because I liked MB2 so much but I can't get MB3 to work at all. Link below is to my server and MBC logs: https://www.dropbox.com/sh/5177lo59ecwyf5r/91N2vi_L7j please help If I need to revert back to MB2, will my supporter key I purchased work for MB2? I couldn't find anywhere to purchase a supporter key for MB2. This is my second attempt at upgrading to MB3. Tried it a month or so back and had the same problem and just gave up and went back to MB2. Do I need to do that again? Link to comment Share on other sites More sharing options...
GhostRider 46 Posted January 25, 2014 Share Posted January 25, 2014 (edited) I just upgraded from MB2 to MB3 and I'm quite frustrated. I cannot get MBC to open at all. I get the error message "Unable to launch media browser 3". Launching through WMC. Server Version 3.0.5135.311685 MBC version 3.0.117.0 B1-23.1 OS is Win7 SP1 64bit I've tried everything. Uninstalled, reinstalled, remapped my libraries using UNC, No plugins installed except chocolate. I'm a paid supporter because I liked MB2 so much but I can't get MB3 to work at all. Link below is to my server and MBC logs: https://www.dropbox.com/sh/5177lo59ecwyf5r/91N2vi_L7j please help If I need to revert back to MB2, will my supporter key I purchased work for MB2? I couldn't find anywhere to purchase a supporter key for MB2. This is my second attempt at upgrading to MB3. Tried it a month or so back and had the same problem and just gave up and went back to MB2. Do I need to do that again? HI, you may want to start a new thread for your issue. I have had a few teething problems getting MB3 to work, but I think the great result is worth the effort. I have come up with a sequence that works well for me for installing the client for when things are not working. Maybe worth following this and see if it helps your case, note the warning below. 1) Stop the server service 2) Deinstall MBC client from Windows Control Panel > Programs 3) Clear the ClickOnce cache from a command window with Admin privilege using: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache. Note this will deinstall all apps installed via .Net click once mechanism. I found this was needed to clear out MBC - but if you have other apps beware you will need to reinstall them too. 4) Delete the mediabrowser classic folder in c:\programdata 5) Delete any mediabrowser folders for all user accounts under the hidden folder appdata\roaming 6) Run the MBC installer - it will not connect to the server which is OK 7) Restart the server 8) Run MBC configuration program and point it at the server / userid required 9) Restart MBC 10) Reconfigure MBC to your needs Edited January 25, 2014 by GhostRider Link to comment Share on other sites More sharing options...
Solution ebr 14902 Posted January 25, 2014 Solution Share Posted January 25, 2014 Before you go through all of that, look in your Windows\ehome directory for a "chocolate.dll". If it is there, delete it. 1 Link to comment Share on other sites More sharing options...
jkanoy 6 Posted January 25, 2014 Share Posted January 25, 2014 Before you go through all of that, look in your Windows\ehome directory for a "chocolate.dll". If it is there, delete it. THANK YOU THANK YOU THANK YOU! I can't believe I've been beating my head against the wall for something that was as easy to fix as that. I deleted the chocolate.dll and it's working! I really appreciate your prompt support. You have renewed my faith in MB! Link to comment Share on other sites More sharing options...
ebr 14902 Posted January 25, 2014 Share Posted January 25, 2014 Okay, now look back in that ehome folder and delete any other MB theme dlls that may be in there. Look for: neo vanilla diamond pearl jade lotus subdued DON'T delete any other dlls from that folder other than those. Link to comment Share on other sites More sharing options...
ebr 14902 Posted January 25, 2014 Share Posted January 25, 2014 Also, please mark my answer as solved. Link to comment Share on other sites More sharing options...
jkanoy 6 Posted January 25, 2014 Share Posted January 25, 2014 I'd be glad to, but I'm not sure how to mark it solved. Link to comment Share on other sites More sharing options...
ebr 14902 Posted January 25, 2014 Share Posted January 25, 2014 I'd be glad to, but I'm not sure how to mark it solved. Be sure to do it on my answer, not your post. Thanks. Link to comment Share on other sites More sharing options...
jkanoy 6 Posted January 28, 2014 Share Posted January 28, 2014 I'm not sure what I'm missing, but the only buttons I see are Send Message, Report, MultiQuote, Quote, and Like This. Sorry to be high maintenance. I just didn't want you to think I wasn't grateful for your help. Link to comment Share on other sites More sharing options...
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