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How to report a problem with a Samsung app


FrostByte
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To assist in any help related questions with the Samsung app please include the following:

 

Samsung model number:

 

Samsung firmware version:

 

Samsung Emby client version:

 

Emby server version:

 

For any playback related issues also include the following:

 

Attach the server and any transcode logs during the time of playback:

 

Post a screenshot of the media info from the bottom of the web client:

Example:

 

568bc160b6108_media.jpg

 

 

 

Thanks

Edited by FrostByte
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