optimalt 10 Posted December 11, 2015 Share Posted December 11, 2015 Hi, after updating to 2.5.41, all I get is a black screen when I run the Emby-app. This happens on both mine and my wife's phones. Saw someone reporting something similar in the Play store. Sdcard/Emby does not exist, so I cant provide logs. Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 11, 2015 Share Posted December 11, 2015 Hi, Can you try one of these two builds? it will have the logging restored. please provide the app log. thanks. android-googlearmv7-release.zip android-googlex86-release.zip Link to comment Share on other sites More sharing options...
rfischer1984 3 Posted December 11, 2015 Share Posted December 11, 2015 mine does the same thing, then i cleared cache and data and just logged in again and it the spinner just keeps spinning. Been loading for a while now. Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 11, 2015 Share Posted December 11, 2015 mine does the same thing, then i cleared cache and data and just logged in again and it the spinner just keeps spinning. Been loading for a while now. Hi, can you help and see post #2? thanks. Link to comment Share on other sites More sharing options...
rfischer1984 3 Posted December 11, 2015 Share Posted December 11, 2015 here you go a15341ad-0d14-447c-924f-c0e5a3b3f788.log Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 11, 2015 Share Posted December 11, 2015 here you go Hi, thanks for helping out. Can you please try this build? Please supply the log if it still produces the same result. Thanks. android-googlearmv7-release.zip android-googlex86-release.zip Link to comment Share on other sites More sharing options...
shorty1483 451 Posted December 11, 2015 Share Posted December 11, 2015 Weird, for me the latest Playstore beta is working. And @@Luke it runs so much faster and smoother then before. Gesendet von meinem HTC One M8 mit Tapatalk Link to comment Share on other sites More sharing options...
rfischer1984 3 Posted December 11, 2015 Share Posted December 11, 2015 Hi, thanks for helping out. Can you please try this build? Please supply the log if it still produces the same result. Thanks. What build? I didnt see any other build. Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 11, 2015 Share Posted December 11, 2015 Weird, for me the latest Playstore beta is working. And @@Luke it runs so much faster and smoother then before. Gesendet von meinem HTC One M8 mit Tapatalk Thanks. I found the issue which is that when the app starts it will test multiple connection methods to the server sequentially and if the first one times out it's getting stuck and not gracefully moving onto the next one. So that's being fixed. Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 11, 2015 Share Posted December 11, 2015 What build? I didnt see any other build. In post #6. Thanks. Link to comment Share on other sites More sharing options...
rfischer1984 3 Posted December 11, 2015 Share Posted December 11, 2015 (edited) In post #6. Thanks. Mine still doesnt work. Here is my log. 44f2372d-6ef1-4b6b-9580-8d96032fe3f0.log Edited December 11, 2015 by rfischer1984 Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 11, 2015 Share Posted December 11, 2015 Mine still doesnt work. Here is my log. Again thanks for testing. Please try this new build. Thanks. android-googlearmv7-release.zip android-googlex86-release.zip Link to comment Share on other sites More sharing options...
rfischer1984 3 Posted December 11, 2015 Share Posted December 11, 2015 Again thanks for testing. Please try this new build. Thanks. Seems to be working now, but im home where the server is. So I am not sure if its working because it is connecting to the local server and not trying to connect remotely. Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 11, 2015 Share Posted December 11, 2015 Seems to be working now, but im home where the server is. So I am not sure if its working because it is connecting to the local server and not trying to connect remotely. If you have a moment to close the app and turn off the phone's wifi, that would be appreciated. The issue before is that it was first trying the local connection and then not switching over to external. I think it should be resolved now. Thanks. Link to comment Share on other sites More sharing options...
rfischer1984 3 Posted December 11, 2015 Share Posted December 11, 2015 If you have a moment to close the app and turn off the phone's wifi, that would be appreciated. The issue before is that it was first trying the local connection and then not switching over to external. I think it should be resolved now. Thanks. I went and connected to my dads wifi and it seemed to work there too after shutting it down and reopening it and everything. Seemed to be working fine though. Thanks 1 Link to comment Share on other sites More sharing options...
optimalt 10 Posted December 12, 2015 Author Share Posted December 12, 2015 Thank you for the support! Still the same problem for me though, but the logs are there (attached). uploadfromtaptalk1449899111459.zip Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 12, 2015 Share Posted December 12, 2015 Thank you for the support! Still the same problem for me though, but the logs are there (attached). I think in your case it's trying to load translations we don't have files for, which we're supposed to fallback to English. it looks like something with the fallback i will have to double check. If it's not going to interrupt, you could verify this by shutting down the app, changing your system settings to english, then starting the app up. Link to comment Share on other sites More sharing options...
optimalt 10 Posted December 12, 2015 Author Share Posted December 12, 2015 Yes, now it works. Setting the system language to english did it! Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 12, 2015 Share Posted December 12, 2015 Yes, now it works. Setting the system language to english did it! can you please try the attached build with your original language setting? please supply the log if it fails again. thanks. android-googlearmv7-release.zip android-googlex86-release.zip Link to comment Share on other sites More sharing options...
optimalt 10 Posted December 12, 2015 Author Share Posted December 12, 2015 Yes. Works. Thank you very much! 1 Link to comment Share on other sites More sharing options...
rockftp 0 Posted December 12, 2015 Share Posted December 12, 2015 App still won't start here. Tried latest provided build, but no luck so far. Can't provide logs. Link to comment Share on other sites More sharing options...
Luke 37054 Posted December 12, 2015 Share Posted December 12, 2015 Do you get an error message? Link to comment Share on other sites More sharing options...
rockftp 0 Posted December 12, 2015 Share Posted December 12, 2015 No error. Screen switches from black to white and it closes. Link to comment Share on other sites More sharing options...
rockftp 0 Posted December 13, 2015 Share Posted December 13, 2015 Removed the app completely and reinstalled it from Google Playstore. After first start i get no errors. I included the log. Hope you can solve the problem. Link to comment Share on other sites More sharing options...
rockftp 0 Posted December 13, 2015 Share Posted December 13, 2015 Here's the log, forgot to attache it. 7bbf7238-eadb-4487-a76b-bb8e564a369a.log Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now