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Cancel Subscription?


Nikitaz0rz
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  • 5 months later...
bsodium
On 1/27/2020 at 6:36 AM, vanzee said:

Good Day 

 

You said in 2015 that you would add a web option to cancel the recurring charge for premier.

 

Its 2020 and I cant find an option to cancel my subscription.

You should have NEVER put this online until you had a way out for your customers - scratch that - victims. I wanted to call this bad business, but on second thought its not even business. Its extortion/fraud/entrapment/scam/whatever but certainly not a legitimate business!

100% certain of my decision to cancel now!

 

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12 hours ago, bsodium said:

You should have NEVER put this online until you had a way out for your customers - scratch that - victims. I wanted to call this bad business, but on second thought its not even business. Its extortion/fraud/entrapment/scam/whatever but certainly not a legitimate business!

100% certain of my decision to cancel now!

 

Hi.  You can cancel  your subscription at any time.  You do it either in the place you created it (PayPal or app store account) or, if using a card, directly from your server dashboard.  Or, if you have any issues with any of those, you can simply send an email to billingsupport@emby.media which is displayed on every receipt and Premiere key email  you receive - along with instructions explaining how to cancel.

Given all of that, can you tell us why you feel the way you do?

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