leebo 8 Posted November 12, 2015 Share Posted November 12, 2015 (edited) I recently shot and edited a video, and copied it to my server. Using the Chromecast app, the video plays without issue. However, the Fire TV app is unable to play the file. The file is an MP4 (H264) shot in HD. It was originally shot at 1440 X 1080, and rendered at 1920 X 1080. Video bitrate is 5155kbps. Audio is AAC. The audio plays fine, it's the video that has issues. The picture freezes up immediatly, displaying a frame that is part image from a frame, and part green macro blocking. It plays fine in the FTV app (edit: I meant the Chromecast app) and in the servers Chrome browser. How can I troubleshoot this issue? I prefer to use the Fire TV app. Thanks. Edited December 12, 2015 by leebo Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 12, 2015 Share Posted November 12, 2015 It plays fine in the FTV app and in the servers Chrome browser. How can I troubleshoot this issue? I prefer to use the Fire TV app. A little confused by this statement but it sounds like maybe something about the particular video is giving VLC a problem. What happens if you disable VLC for playback? Link to comment Share on other sites More sharing options...
leebo 8 Posted November 12, 2015 Author Share Posted November 12, 2015 You are confused because I'm a dork. I meant to say, it plays fine in the Chromecast app (not in the Fire TV app). There does not appear to be a setting for disabling VLC in the Fire TV app. Sent from my LG-H811 using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 13, 2015 Share Posted November 13, 2015 You don't see this option right here? Link to comment Share on other sites More sharing options...
leebo 8 Posted November 13, 2015 Author Share Posted November 13, 2015 Yes thanks. I did not see that at first. Unfortunately, it didn't make any difference. It's there anything else I can check? Signature edited to appease the OCD's Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 14, 2015 Share Posted November 14, 2015 And when you did that was it direct streaming or transcoding? Link to comment Share on other sites More sharing options...
leebo 8 Posted November 15, 2015 Author Share Posted November 15, 2015 How do I check that? Going from memory, the "Max bitrate for direct stream" is set to auto. Sent from my LG-H811 using Tapatalk Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 15, 2015 Share Posted November 15, 2015 During playback the OSD will tell you (the last gray block). Link to comment Share on other sites More sharing options...
leebo 8 Posted November 24, 2015 Author Share Posted November 24, 2015 During playback the OSD will tell you (the last gray block). Still looking into this. I haven't had time to check that yet. Link to comment Share on other sites More sharing options...
leebo 8 Posted December 12, 2015 Author Share Posted December 12, 2015 Finally was able to get back to this issue. Yes, when attempting to play my camcorder file through Emby the OSD says "Direct/V". Signature edited to appease the OCD's Link to comment Share on other sites More sharing options...
ebr 14910 Posted December 12, 2015 Share Posted December 12, 2015 And when you turn off VLC? Link to comment Share on other sites More sharing options...
leebo 8 Posted March 19, 2016 Author Share Posted March 19, 2016 I'm still looking into this. Although the problem file initially played through the Chromecast, today it will not, at least not without severe issues. It also will not play through the Emby web interface, nor with the stand alone VLC app. At this point is appears obvious there is some issue with the file itself. I have since added two standard def files that seem to play fine. I don't know if it a codec issue or something to do with the fact that the file was shot in Hi Def. I'm going to rerender it and see what happens. Link to comment Share on other sites More sharing options...
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