Luke 37060 Posted April 10, 2016 Share Posted April 10, 2016 Having similar problems still with Dvblink and the android app. Not getting any help unfortunately It is up to the tv provider to provide the media info. Then the app will display the subtitles. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted April 10, 2016 Share Posted April 10, 2016 It is up to the tv provider to provide the media info. Then the app will display the subtitles. It's a second audio stream actually. It works fine in all other apps, just not android. We haven't had much help to know where the problem lies 1 Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 10, 2016 Author Share Posted April 10, 2016 Hi @@Luke,the issue is around audio channels rather than subs. In some instances NAR (narrated audio for people with sight issues) is the first audio stream for a channel and ENG being the 2nd audio stream. It sounds like the first stream is known as the default on emby, however the android app and android tv app will just use the first/default stream regardless of the user profile setting where you can untick the option to always use default stream and select the preferred language which is set to English. Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 10, 2016 Share Posted April 10, 2016 Hi @@Luke,the issue is around audio channels rather than subs. In some instances NAR (narrated audio for people with sight issues) is the first audio stream for a channel and ENG being the 2nd audio stream. It sounds like the first stream is known as the default on emby, however the android app and android tv app will just use the first/default stream regardless of the user profile setting where you can untick the option to always use default stream and select the preferred language which is set to English. It's the same idea as audio and subtitles. the media info needs to be there. Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 10, 2016 Author Share Posted April 10, 2016 It's the same idea as audio and subtitles. the media info needs to be there. Thanks @@Luke, does this mean the plugin is missing the media info? @@pünktchen is this something you can help with? Cheers Link to comment Share on other sites More sharing options...
pünktchen 1258 Posted April 10, 2016 Share Posted April 10, 2016 It's the same idea as audio and subtitles. the media info needs to be there.The media info is there with MediaPortal plugin! Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 10, 2016 Share Posted April 10, 2016 is the app direct playing or using server transcoding? Link to comment Share on other sites More sharing options...
pünktchen 1258 Posted April 10, 2016 Share Posted April 10, 2016 Thanks @@pünktchen. I'll raise it in the android app and android tv app forums. As a thought is there any way for this plugin to change the order of audio tracks? For example always make the NAR track come last, forcing it to be stream 9 or something similar? ThanksI can't change the order of the tracks, but as workaround i could create another plugin option where you can set your prefered language code to be used as default track. But this is really only a bad workaround, because Emby server should already take care of it! Link to comment Share on other sites More sharing options...
pünktchen 1258 Posted April 10, 2016 Share Posted April 10, 2016 is the app direct playing or using server transcoding?@@benjamoomin ? Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted April 10, 2016 Share Posted April 10, 2016 http://emby.media/community/index.php?/topic/31630-live-tv-multiple-audio-tracks-not-selectable/?p=317328 1 Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 10, 2016 Share Posted April 10, 2016 well that's the tv app. what about the mobile app? Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 11, 2016 Author Share Posted April 11, 2016 is the app direct playing or using server transcoding? Both the android app and the android tv app are playing direct. Well I know the android tv is direct (as it tells me when it starts playing) but on the android app I can only presume it's direct as there's nothing in the transcoding log (can't seem to tell from within the app itself) Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 11, 2016 Author Share Posted April 11, 2016 I can't change the order of the tracks, but as workaround i could create another plugin option where you can set your prefered language code to be used as default track. But this is really only a bad workaround, because Emby server should already take care of it! This sounds like it would be a good idea anyway, as the eng audio should be the default rather than the narrated track. Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 13, 2016 Author Share Posted April 13, 2016 Both the android app and the android tv app are playing direct. Well I know the android tv is direct (as it tells me when it starts playing) but on the android app I can only presume it's direct as there's nothing in the transcoding log (can't seem to tell from within the app itself) Hi @@Luke, I can confirm that if the TV channel is transcoding (in either the Android or Android tv app) then the ENG audio is selected correctly by default. If either play direct then the NAR track is started when starting a stream. As a side note that with Android app you can switch to the eng track. On the android tv app, neither track is ticked in the gui and you can't switch tracks. Link to comment Share on other sites More sharing options...
pünktchen 1258 Posted April 13, 2016 Share Posted April 13, 2016 Hi @@Luke, I can confirm that if the TV channel is transcoding (in either the Android or Android tv app) then the ENG audio is selected correctly by default. If either play direct then the NAR track is started when starting a stream. As a side note that with Android app you can switch to the eng track. On the android tv app, neither track is ticked in the gui and you can't switch tracks. Can confirm this also. Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 14, 2018 Author Share Posted April 14, 2018 @@pünktchen I still seem to be having this issue of the narrated/audio description track heard when watching TV. I use the fire tv and android app and there doesn't seem to be a way to switch audio tracks whilst viewing a channel, also doesn't seem to be a way to view the language of the audio playing like you used to. The stats for nerds doesn't show it at least. Am I the only one using MP with this issue? I'm surprised it's not been mentioned by anyone else. Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted April 14, 2018 Share Posted April 14, 2018 (edited) Utterly ridiculous that three years on this still hasn’t been solved, but it’s the same with all plugins unfortunately Edited April 14, 2018 by Spaceboy 1 Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 14, 2018 Share Posted April 14, 2018 @@pünktchen I still seem to be having this issue of the narrated/audio description track heard when watching TV. I use the fire tv and android app and there doesn't seem to be a way to switch audio tracks whilst viewing a channel, also doesn't seem to be a way to view the language of the audio playing like you used to. The stats for nerds doesn't show it at least. Am I the only one using MP with this issue? I'm surprised it's not been mentioned by anyone else. @@benjamoomin, please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
pünktchen 1258 Posted April 14, 2018 Share Posted April 14, 2018 @@pünktchen I still seem to be having this issue of the narrated/audio description track heard when watching TV. I use the fire tv and android app and there doesn't seem to be a way to switch audio tracks whilst viewing a channel, also doesn't seem to be a way to view the language of the audio playing like you used to. The stats for nerds doesn't show it at least. Am I the only one using MP with this issue? I'm surprised it's not been mentioned by anyone else. This is out of the plugins control. This is purely Emby server and Emby app related. Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 14, 2018 Author Share Posted April 14, 2018 Hi @@Luke, Attached are my logs. I restarted emby server to minimise the log sizes. I first is the server log when I played a channel (channel 4 uk, movie Thor was on) from the android app. It was not transcoded and the NAR audio could be heard. I then then set my home network under profile - playback, to 144p instead of auto to force transcoding and started the channel again, with the same result of NAR heard. The second log is the ffmpeg transcode log generated from the second test. There's no mention or reference to NAR in the first log from the server when playing direct, but it mentioned once in the transcode log. As you can see it is the first audio track, English being the second audio track. It then goes on to use the first audio track regardless of the language. Also to note that in profile - playback settings, preferred audio language is set to English and "play default audio regardless of language" is disabled. Any help getting this sorted would be great! Thanks Log (1).txt Log (2).txt Link to comment Share on other sites More sharing options...
Luke 37060 Posted April 15, 2018 Share Posted April 15, 2018 Is this the android mobile app, or android tv app? The server log you provided doesn't appear to be from the same timeframe as the ffmpeg log, it doesn't contain that activity. Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 15, 2018 Author Share Posted April 15, 2018 Hi @@Luke, apologies I realise I took the server logs after the first direct test, and didn't take a copy after the second transcoding test. Attached is another copy of the server log from last night which should cover both. Thanks Log (4).txt Link to comment Share on other sites More sharing options...
Spaceboy 2493 Posted April 15, 2018 Share Posted April 15, 2018 The problem from a UK perspective is that three years after reporting it the audio tracks are STILL wrongly labelled. The first track is always going to be track 0 and emby doesn’t seem to like this 1 Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 17, 2018 Author Share Posted April 17, 2018 (edited) Hi @@Spaceboy @@Luke , is this the section of the transcoding log where the issue stems from? Stream #0:0[0x30]: Video: mpeg2video (Main) ([2][0][0][0] / 0x0002), yuv420p(tv, top first), 704x576 [SAR 16:11 DAR 16:9], 25 fps, 25 tbr, 90k tbn, 50 tbc Stream #0:1[0x40](NAR): Audio: mp2 ([4][0][0][0] / 0x0004), 48000 Hz, stereo, s16p, 128 kb/s Stream #0:2[0x41](eng): Audio: mp2 ([4][0][0][0] / 0x0004), 48000 Hz, stereo, s16p, 192 kb/s Stream #0:3[0x50](eng): Subtitle: dvb_subtitle ([6][0][0][0] / 0x0006) Stream #0:4[0x65](eng,eng): Subtitle: dvb_teletext ([6][0][0][0] / 0x0006) Stream mapping: Stream #0:0 -> #0:0 (mpeg2video (native) -> h264 (libx264)) Stream #0:1 -> #0:1 (mp2 (native) -> ac3 (native)) Edited April 17, 2018 by benjamoomin Link to comment Share on other sites More sharing options...
benjamoomin 3 Posted April 27, 2018 Author Share Posted April 27, 2018 Hi @@Luke is there anything else you need to investigate this issue, or is it already being looked at? Cheers Link to comment Share on other sites More sharing options...
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