myers14 0 Posted October 19, 2015 Share Posted October 19, 2015 I am getting an issue when trying to play a video in both the Emby Home and on my Roku 3. I have attached both my server and transcoding logs. I can play this video normally with Windows and VLC no problem, however using Emby I get the error. I tried asking about this in the Emby Theater forum but nobody answered... Hopefully somebody will help out in here... Can anyone help with this??? server log.txt transcoding log.txt Link to comment Share on other sites More sharing options...
Luke 36889 Posted October 19, 2015 Share Posted October 19, 2015 Which emby app were you using when you tried this? Link to comment Share on other sites More sharing options...
myers14 0 Posted October 19, 2015 Author Share Posted October 19, 2015 The Emby web client with FireFox 41.0.2 The Video plays fine on the local computer in both WMP & VLC, just not through the Web Client and then not on the Roku... Link to comment Share on other sites More sharing options...
Luke 36889 Posted October 19, 2015 Share Posted October 19, 2015 can you provide a log from an attempt from the roku? also, do you have chrome? it would be useful to know the results from chrome. thanks. Link to comment Share on other sites More sharing options...
myers14 0 Posted October 19, 2015 Author Share Posted October 19, 2015 OK, I don't use chrome at all, just firefox, and IE if I have to... Give me a few mins to get the new log... Thanks!! Link to comment Share on other sites More sharing options...
myers14 0 Posted October 19, 2015 Author Share Posted October 19, 2015 OK here they are... Side note: On the Roku, it simply hangs on "retrieving screen for about 15 secs then exits back to title page for the movie, no error... Server Log_new.txt Transcoding log_new.txt Link to comment Share on other sites More sharing options...
Luke 36889 Posted October 19, 2015 Share Posted October 19, 2015 can you paste the media info from the web client? it seems like there's something wrong with that video file. i know you say it plays fine in vlc, but vlc is very resilient and is built to try and recover from bad input files Link to comment Share on other sites More sharing options...
myers14 0 Posted October 19, 2015 Author Share Posted October 19, 2015 It plays in windows media player just fine too... here it is: Media Info Video CodecH264ProfileHighLevel50Resolution1920x1080Aspect ratio16:9AnamorphicNoInterlacedNoFramerate23.97602Bitrate1478 kbpsBit depth8 bitPixel formatyuv420pRef frames5CABACYes Audio LanguageundCodecAACProfileHE-AACLayoutstereoChannels2 chBitrate62 kbpsSample rate48000 khzDefaultYes Subtitle LanguageengCodecSRTDefaultNoForcedNoExternalYes Containermp4 PathM:\My Movies\Shrek (2001).mp4 Link to comment Share on other sites More sharing options...
myers14 0 Posted October 19, 2015 Author Share Posted October 19, 2015 Sorry that was a little ugly, trying to hurry i guess...I cleaned it up a bit here:Media InfoVideoCodec H264Profile HighLevel 50Resolution 1920x1080Aspect ratio 16:9Anamorphic NoInterlaced NoFramerate 23.97602Bitrate 1478 kbpsBit depth 8 bitPixel format yuv420pRef frames 5CABAC YesAudioLanguage undCodec AACProfile HE-AACLayout stereoChannels 2 chBitrate 62 kbpsSample rate 48000 khzDefault YesSubtitleLanguage engCodec SRTDefault NoForced NoExternal YesContainer mp4Path M:\My Movies\Shrek (2001).mp4 Link to comment Share on other sites More sharing options...
Luke 36889 Posted October 19, 2015 Share Posted October 19, 2015 i'm not really sure right now to be honest. it seems ffmpeg doesn't like that file. when the new release comes out this week you can try that. is it happening with other files? Link to comment Share on other sites More sharing options...
myers14 0 Posted October 19, 2015 Author Share Posted October 19, 2015 Only a couple of others, and one of those is .rmvb, and I kinda expect it for that one, I'm just not sure how to repair it so the ffmpeg will work with it. BTW how do I update ffmpeg easily, I have been to their website and downloaded the newest version, but I'm not sure if I can just copy the files over... Thanx, for taking a look anyway... Link to comment Share on other sites More sharing options...
Luke 36889 Posted October 19, 2015 Share Posted October 19, 2015 yes you could replace our ffmpeg files from zeranoe if you want. that's where we get it from for windows http://ffmpeg.zeranoe.com/builds/ Link to comment Share on other sites More sharing options...
myers14 0 Posted October 19, 2015 Author Share Posted October 19, 2015 OK, that is what I downloaded before... I tried replacing just the ffmpeg files: ffmpeg.exe ffprobe.exe No fix, I guess I can wait for the update and try that... I might try that "remo" .mp4 fixer in the meantime. Problem is that it only fails in Emby. Do you have any recommendations for a .rmvb converter? I tried the one on REAL Media's site, but the new file was almost empty, less than half the size... I tried using VLC too, and the audio, and video got completely out of sync, and the file length was reporting as about 5 mins... Thanx again... Link to comment Share on other sites More sharing options...
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