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Posted

I am getting an issue when trying to play a video in both the Emby Home and on my Roku 3.  I have attached both my server and transcoding logs.  I can play this video normally with Windows and VLC no problem, however using Emby I get the error.

Can Anyone help with this???

 

 

server log.txt

transcoding log.txt

  • 1 month later...
Posted (edited)

I think I'm having the same problem. Ever since the most recent update I've been noticing a lot of problems playing video files I know I've played recently. They play fine through VLC player and WMP but Emby on Roku and through the browser fail to play them. Where are the log files located in the program so I can upload them here to help determine if it's a similar issue?

Edited by gte709p
Posted

How can I roll back to a previous version to help determine if that's the issue?

Posted

Sorry to keep replying, but just did a quick test and changed my transcoding from Intel Quick Sync back to auto and then tried replaying a video I just had problems with and it worked. Maybe this was my issue all along? I will need to test with some more videos.

Posted

Hi, please see how to report a problem so that we can best help you. I just went through the original poster's log from two months ago trying to find what your problem might be. Please open your own topic.

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