Android Live TV Guide not loading

[smokazz 1]

Team,

Hi - first time posting a question here.  I also just recently purchased my lifetime membership to your product which so far has been fantastic.  So i am having an issue right now where the live tv guide on my android will not load.  I checked the logs and i found this error:

 

Error - HttpServer: Error in SharpWebSocket: An exception has occurred while receiving a message.. Exception.Message: The header part of a frame cannot be read from the data source.

 

What is strange is the guide was working last night before i entered my supporter key - i hope that isn't a sign of things to come

 

Also, the guide works just fine from my PC's (chrome to be specific).  I am running Server Version 3.0.5724.3 and up to date on the android app.  I am also using EmbyTV.

 

Thanks for taking a look and if you need any additional info, please let me know.  Thanks!

 

Edit - just for giggles, i removed the supporter key and the guide would load - albeit 5 channels at a time, but it loaded.  Once i put the key back in, it fails to load.  no errors, the circle just keeps spinning.

Edited September 14, 2015 by smokazz

[Luke 36999]

Can you please post the complete logs? 

 

http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/

 

thanks.

[smokazz 1]

Thanks for the super quick response Luke.  If you jump to 19:22:17.6710, you can see four in a row.  If you need more, let me know.  Thanks.

 

edit - added android log.  Thanks

emby error log.txt

a48316b0-da63-4baa-82c9-b7c4a4d41a63.log

Edited September 16, 2015 by smokazz

[smokazz 1]

Also wanted to let you know that this only happens on wifi. When I try it from my cell data, it loads almost instantly

[smokazz 1]

Luke,

You can close this.  Turns out it was due to proxy on my wifi.  I changed it up and now all is working again.  Thanks for taking a look though.