Jump to content


Issue With Transcoding (I think)

slow server transcoding sonos

  • Please log in to reply
5 replies to this topic

#1 irh1 OFFLINE  



  • Members
  • 14 posts
  • Local time: 06:09 AM

Posted 23 July 2015 - 09:19 AM



Looking for some help


Emby Server Version 3.0.5675.1

O/S WinServer 2012 R2 E


Issue : playback stalls after a while (say 10 minutes) you get to watch 5-10 second clips, then a pause, then the next clip.

Everything had been fine, until I shut the system down for a couple of weeks at the beginning of July, and it hasn't worked since

Specifically, it stutters on Android and Web on windows PC, and the new Kodi addon just says 'opening stream', but never plays anything (previously it used to directly play the file).


I suspect multiple problems


At this point, I'm supposed to attach a server log file, but the one for today is already >10MB, so will need to cut and paste lines.

Looking at it, the bulk of it is two lines repeated


2015-07-23 13:11:09.8799 Info - App: HttpClientManager POST:
2015-07-23 13:11:12.2548 Info - App: HttpClientManager POST:


the two IP address are two Sonos Zone players (there are five in total, the other three never appear in the list). I'm not sure if this is a red herring (as far the suttering / transcoding issue goes) but I think it indicates something that needs fixing


Less often, you get the following error


2015-07-23 11:13:29.7802 Error - UpnpContentDirectory: Error processing control request
*** Error Report ***
Version: 3.0.5675.1
Command line: C:\Users\NetAdmin\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe -service
Operating system: Microsoft Windows NT 6.2.9200.0
Processor count: 8
64-Bit OS: True
64-Bit Process: False
Program data path: C:\Users\NetAdmin\AppData\Roaming\MediaBrowser-Server
Application Path: C:\Users\NetAdmin\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
One or more errors occurred.
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
   at System.Threading.Tasks.Task`1.get_Result()
   at MediaBrowser.Dlna.ContentDirectory.ControlHandler.GetResult(String methodName, Headers methodParams)
   at MediaBrowser.Dlna.Service.BaseControlHandler.ProcessControlRequestInternal(ControlRequest request)
   at MediaBrowser.Dlna.Service.BaseControlHandler.ProcessControlRequest(ControlRequest request)
InnerException: System.InvalidCastException
Unable to cast object of type 'MediaBrowser.Controller.Entities.Movies.Movie' to type 'MediaBrowser.Controller.Entities.Folder'.
   at MediaBrowser.Dlna.ContentDirectory.ControlHandler.<GetUserItems>d__43.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at MediaBrowser.Dlna.ContentDirectory.ControlHandler.<HandleBrowse>d__6.MoveNext()


I have attached a Transcode Log as well. Not sure if it shows anything. To me it looks like it was transcoding away at 500 fps, then stopped with an error, but I could easily be misreading it





Attached Files

Edited by irh1, 23 July 2015 - 10:18 AM.

#2 Luke OFFLINE  


    System Architect

  • Administrators
  • 142356 posts
  • Local time: 01:09 AM

Posted 23 July 2015 - 09:21 AM

can you provide the complete server log? thanks.

#3 irh1 OFFLINE  



  • Members
  • 14 posts
  • Local time: 06:09 AM

Posted 23 July 2015 - 10:20 AM

I split the log in two, but looks like there is a limit on the total amount you can upload, so this is the first half only. Is that enough?

Thinking about it, is it not more useful to have the server log and transcode log from the same time period?

(If I restart the server, then presumably I get a new log file? that way it'll be smaller ...)

#4 ebr OFFLINE  


    Chief Bottle Washer

  • Administrators
  • 48143 posts
  • Local time: 01:09 AM

Posted 23 July 2015 - 11:20 AM

You could also use dropbox or paste2.org or similar.

#5 irh1 OFFLINE  



  • Members
  • 14 posts
  • Local time: 06:09 AM

Posted 23 July 2015 - 11:54 AM

I'm thinking it makes more sense if I get a server log for the same time as the transcode one ... let me get a new set

#6 irh1 OFFLINE  



  • Members
  • 14 posts
  • Local time: 06:09 AM

Posted 23 July 2015 - 03:34 PM

so of course when I restarted the server, and then watched something, it worked perfectly ....

If I figure out how to get a repeatable issue, then we can revisit

  • Luke likes this

Also tagged with one or more of these keywords: slow, server, transcoding, sonos

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users